1. Ford Fusion
  2. Problems
  3. 2017
  4. Electrical System

2017 Ford Fusion Electrical System Problems

49
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 49 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • dead battery · 8 records
  • back down · 7 records
  • jump started · 4 records
  • steering wheel · 4 records
  • back park · 4 records
  • lost power · 4 records

Mileage in stored records

BandRecords
1–30k mi37
30–60k mi6
60–100k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 15, 2019 · 30,000 miles

    Electrical System

    Ford sync 3 "apim" failure. The module controlling the infotainment system in the car failed after a software update to version 3.0. Happened 7 days past and 6000mi before warranty expired with ford unwilling to cover any of the cost. After apim replacement battery also failed. Aftermarket sellers of apim's acknowledge high failure rate on 1st gen (2016-17) apims.

    ODI 11306506

  • August 18, 2019 · 33,000 miles

    Electrical System

    2017 fusion is once again back at the dealer to make a third attempt to find why the battery is being drained. Each time 10/dec/18, 11/jan/19, and 18/aug/19 the vehicle did not start it was parked in our garage. It also took hours to recharge the battery to get it started to drive it back to the dealer each time. It is unbelievable to us that ford does not recall these cars.

    ODI 11252116

  • July 4, 2019 · 98,000 miles

    Electrical System

    Mechanic states...power citic draw is causing car to lose power at any given time. Car needs to be jump started to run; we just purchased the vehicle 3monthds prior from drive time & were not aware of this problem. The vehicle is not drivable.

    ODI 11235162

  • July 4, 2019 · 88,500 miles

    Electrical System · Exterior Lighting · Visibility/Wiper

    Driving car one day and turn signals failed to function when preparing to make a turn in town. Checked fuses and bulbs and all were good. Tried the left turn signal and it was not working either. Also noticed wipers and none of the steering wheel controls were operational.

    ODI 11231154

  • June 15, 2019 · 9,600 miles

    Electrical System

    Lost all electrical while driving, headlights,engine died, all at speed on a busy highway at night.we have been experiencing minor electrical defects/glitches in the past month.windows going up and down if you touch the window switch. Driver needs to rest alarm every 5 minutes at times..it just has some sort of electrical glitch.

    ODI 11220594

  • May 18, 2019 · 21,108 miles

    Electrical System · Engine

    Tl* the contact owns a 2017 ford fusion. On several occasions, while driving between 30 and 70 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to manley's belvidere ford lincoln (1800 n state st, belvidere, il 61008, [redacted]) to be diagnosed, but the mechanic was unable to retrieve a fault code. The contact was informed that a software update was…

    ODI 11256711

  • May 17, 2019 · 52,000 miles

    Electrical System · Engine · Power Train

    While driving the vehicle three block from my house the engine shut down and would not re-start. I pushed it into a parking lot and attempted to jump start it with no luck. I had it towed to airport marina ford [redacted], los angeles, ca. 90045. My vehicle has been at ford service for three days and they have not been able to figure out the issue. The service advisor said they problem may be caused by the high…

    ODI 11209188

  • May 15, 2019 · 25,000 miles

    Electrical System · Power Train

    So, i have complained to ford on 3 separate occasions about my gear shift malfunctioning. When i put it into drive, the gear will go back into park and start flashing. Or it will start driving and go back into park after moving. It's crazy. Then, ford service has told me multiple times that they can't find anything wrong. Now there is a recall for the exact same issue. I even had wanted them to take the car back…

    ODI 11207939

  • April 2, 2019 · 37,541 miles

    Electrical System · Fuel/Propulsion System · Unknown Or Other

    The windows go up and down by themselves and you can't put them up all the way or they will go back down by themselves and their is some kind of interference in the electrical system that comes through the stereo and lights. And this same problems happened 2 time's before this date below so it happened 3 times

    ODI 11202697

  • March 1, 2019 · 60,000 miles

    Electrical System · Vehicle Speed Control

    I have had my battery replaced a number of times my car loses power often has to be jump started. The cruise control activates itself speeding me up and slowing me down and the radio no longer works actually none of the controls on the steering wheel and or the radio work

    ODI 11187078

  • January 30, 2019 · 15,000 miles

    Electrical System · Engine · Power Train

    Primary concern: car loses all propulsion and goes into accesory mode when accelerating. I, as well as several others with 2017 ford fusion sport models, have lost total power while leaving red lights, stop signs, and worst of all, merging onto the highway. My car died under normal acceleration while attempting to merge on the highway, and while pulling away from a stop sign, on two different occasions, months apart…

    ODI 11173438

  • January 17, 2019 · 29,000 miles

    Electrical System

    I had driven the car the previous day and parked it in my driveway and the car was completely dead the next morning. I had replaced the battery only 4 months prior. It was a new battery. I took it to the ford dealership in upland and they tested starting and charging system circuits-charge-test nothing came up. I had charged the battery earlier that day to get the car to the dealership. This is the second time the…

    ODI 11170861

  • December 16, 2018 · 42,000 miles

    Air Bags · Electrical System · Service Brakes

    Takata recall this car does not have reliable breaks i was in an accident on 12/26/18. I applied the brakes and nothing happened. Now i'm left with being responsible for this . And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz

    Crash reported · 1 injury

    ODI 11162346

  • December 1, 2018 · 40,000 miles

    Electrical System · Unknown Or Other

    Randomly upon starting the car none of the dashboard controls work including hvac controls, radio or window controls, memory seats also.

    ODI 11171279

  • October 10, 2018 · 26,000 miles

    Electrical System · Engine

    I was backing out of my driveway and the car did not go more than 10 feet backwards when the whole system shut down and had to restart. It took more than 10 minutes to restart and it took 3-4 times of putting on the brake and pushing the start button before the system would re-initiate. This was the second time the car had done this and the whole system and to re-start. I took it to the ford dealership in upland, ca…

    ODI 11170864

  • September 4, 2018 · 24,754 miles

    Electrical System

    Almost everytime i put my car into reverse, it puts itself back to park. It happens sometimes when i put it into drive- it will put itself back into park.i took it to the dealership and they replaced the actuator, but it is still doing it.

    ODI 11129192

  • August 29, 2018

    Electrical System · Power Train

    Tl* the contact owns a 2017 ford fusion. The contact stated that there was a sudden loss of power, various warning indicators and gauges illuminated on the instrument panel, and the vehicle stalled. The contact made several attempts to restart the vehicle and maneuver the gear shifter from the park position, but it was extremely difficult. The vehicle was cautiously driven to crater lake ford lincoln ([redacted],…

    ODI 11123548

  • August 7, 2018 · 23,000 miles

    Electrical System · Fuel/Propulsion System · Power Train

    In may 2017 my ford fusion sport lost power to the wheels while accelerating, i was able to brake and coast to a stop on the side of the road. Turned vehicle off and issue went away. Took car to bob rorhman dealership in schaumburg il, ford and dealership states ntf, no trouble found, ford corporate service managers also said ntf, case file 12313619-n2s9x3. On august 7th, 2018 the issue happened again as i was…

    ODI 11118727

  • June 26, 2018 · 13,634 miles

    Electrical System

    Tl* the contact owns a 2017 ford fusion. While driving 60 mph, the vehicle lost power, but was able to restart on the third attempt. The vehicle was taken to cowls parkway ford (13779 noble wood plaza, woodbridge, va 22193, [redacted]) for diagnostic testing, but no failures were found. The manufacturer was not made aware of the failure. The failure mileage was 13,634. *tt

    ODI 11114195

  • June 9, 2018 · 60,446 miles

    Defroster/Defogger/Hvac System · Electrical System · Visibility/Wiper

    Tl* the contact owns a 2017 ford fusion. The contact stated that the vehicle's windows and the climate control feature became inoperable. As a result, during inclement weather, the windows and windshield could not be defogged, which made it difficult for the contact to drive. In addition, the tmp fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The…

    ODI 11101194

  • June 1, 2018 · 3,000 miles

    Electrical System

    The front driver side and passenger side windows will not close fully on occasion. If you try rolling the window up it will automatically roll back down to about halfway to 2/3 open. I tried to get this issue corrected at he dealership once. The mechanics refused to log the issue and 'recalibrated' the window in a few seconds. The problem persists. It is a safety issue in my opinion because passengers and drivers…

    ODI 11194440

  • May 23, 2018 · 17,000 miles

    Electrical System

    Ford fusion 2017 has lost all electrical power while driving at highway speed. Brought car in to be checked at the dealership. I was told nothing was wrong and that it was safe to drive. However losing power at 55 miles an hour cannot be something that is safe.

    ODI 11100290

  • May 22, 2018 · 11,241 miles

    Electrical System · Visibility/Wiper

    While trying to use auto in windows the window would go up then right back down sis it like 17 times back to back. Also after shutting car off while sitting in the car it pushed the lock button and received a message saying something about switches

    ODI 11097164

  • May 5, 2018

    Electrical System · Exterior Lighting · Unknown Or Other

    My car windows will go up and then automatic come back down. The radio switchs channels on its own. The car stalls out and won't start. This has happen and gotten repaired more than 6 times in the last 1.5 years. It has happened again this pass weekend. My local ford dealership is going to fix again. As of now i am paying for a car that ford keeps saying does not fit under the maryland lemon law. This car clearly…

    ODI 11092397

  • May 4, 2018 · 13,000 miles

    Electrical System

    Tl* the contact owns a 2017 ford fusion. When the vehicle was started, it would stall. The contact stated that the vehicle was able to start after several attempts. There were no warning indicators illuminated. The vehicle was taken to the dealer (thoroughbred ford, [redacted], kansas city, mo 64154, [redacted]), but the cause of the failure could not be determined. The manufacturer was not made aware of the…

    ODI 11114072