2017 Ford Fusion Unknown Or Other Problems
- 25
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 25 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 11 |
| 30–60k mi | 5 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train · Unknown Or Other
My car will not shift into different gears it was parked at my job i go to start it , it cuts on and has all the power it just will not go into drive or neutral i tried resetting it but all the lights just come on will not move
ODI 11307863
Unknown Or Other
There have been several instances where my windows will not roll up. When i try to roll up the window it automatically goes back down.
ODI 11308849
Power Train · Unknown Or Other
Shift sys fault i was reversing when my car shifted back into park and would not go into drive or neutral. When tried it goes right back to park.
ODI 11230903
Unknown Or Other
SHIFT SYSTEM FAULT
ODI 11229440
Power Train · Unknown Or Other
I had to take my vehicle to the nearest ford dealership yesterday because i was getting an error message on my dash stating "shift system fault - service soon." i was not able to put my car in reverse or neutral and when trying to do so, the park brake was automatically applied. I was able to drive it to the dealership and was told the the shifter cable bushing had came a part which will cost over $315 to be fixed.…
ODI 11218039
Electrical System · Fuel/Propulsion System · Unknown Or Other
The windows go up and down by themselves and you can't put them up all the way or they will go back down by themselves and their is some kind of interference in the electrical system that comes through the stereo and lights. And this same problems happened 2 time's before this date below so it happened 3 times
ODI 11202697
Power Train · Unknown Or Other
Engine shuts off while driving in motion, making left turn from main street into parking lot - vehicle shut off, displayed engine light and wrench. Vehicle put into park and restarted. Unknown stationary, braking at traffic signal - vehicle shut off, displayed engine light and wrench. Vehicle put in park and restarted. Unknown in motion, making left turn from one [redacted] to another [redacted] - vehicle shut off,…
ODI 11181239
Unknown Or Other
I bought a brand new fusion 2017 have around 79,500 miles on it now it's been two years. Last week the car wrench light came on but it would come off and on as i would drive the car would plow when acceleration randomly on the highway when i would be driving in the city and came to a red light the car would stall and rev but wouldn't go same when i would be turning slowing down it wouldn't go. It doesn't have…
ODI 11176639
Electrical System · Unknown Or Other
Randomly upon starting the car none of the dashboard controls work including hvac controls, radio or window controls, memory seats also.
ODI 11171279
Unknown Or Other
I was driving on the highway utilizing the adaptive cruise control. It was set to 55 or 65. I went to change from the right lane to the left lane and my vehicle started accelerating quickly. I was coming on to oncoming traffic way too quickly to avoid hitting the vehicle in front of me i had to swerve and hit the cement median. It all happened so quickly i'm not sure if i was even able to try and hit the brakes at…
Crash reported · 1 injury
ODI 11120227
Power Train · Unknown Or Other
On friday, june 29th 2018, i remote started my car and when i got inside the car i was presented with the wrench icon and it said to see the manual. I checked the manual and it said that it had something to do with a powertrain fault. Light went off about 3-5 later. As i was driving, i came to a red light and when it turned green, i gave it gas and the car wanted to stall (rpm levels dropped to 500 or lower rpm). It…
ODI 11104831
Electrical System · Exterior Lighting · Unknown Or Other
My car windows will go up and then automatic come back down. The radio switchs channels on its own. The car stalls out and won't start. This has happen and gotten repaired more than 6 times in the last 1.5 years. It has happened again this pass weekend. My local ford dealership is going to fix again. As of now i am paying for a car that ford keeps saying does not fit under the maryland lemon law. This car clearly…
ODI 11092397
Unknown Or Other
Recall was fix by ford of englewood nj ! They tell me the recall doesn't show up on there system ! But when i go for car inspection it says my car has the recall 18s08 that it hasn't gotten been removed from the dealership i've gone over 4 times to see if they removed it and nothing i even have the receipt they fix it ! Ive called ford corporate and they tell me the recall is still on the vehicle that the dealership…
ODI 11241203
Unknown Or Other
When vehicle was in park while car running, driver opened the door and was tossed out of the vehicle. Car suddenly dis-engaged from park and accelerated backwards crashing into another vehicle. When driver returned to vehicle the car was in park.
Crash reported · 1 injury
ODI 11084616
Unknown Or Other
The scissor jack for the car is unstable, when the car was jacked up to remove a flat right front tire with the parking brake set and the car was on a level paved parking lot surface, the jack rolled over and the car fell on to the tire as it was being removed resulting in significant damage to the fender and injury to my hand, i was then able to jack the car back up and remove the tire and again while putting the…
1 injury
ODI 11082023
Electrical System · Unknown Or Other
My 2017 fusion has completely stalled on 2 different occasions while driving. The latest incident occurred on 3/4/18. As i proceeded to make a left turn at a busy intersection..the car shut off with no warning. We were almost rear ended by another person. The car would not start until someone gave us a boost. My hazards were also ineffective. My car stayed at the bronde ford dealership for 4 days and they said that…
ODI 11078999
Power Train · Unknown Or Other
Car shut off while stopped at a red light with no warning and then when i went to resume driving the car said it was in accessory mode. I started to roll back as i took my foot off the brake. I was able to turn off the car and restart it. I pulled over for a little while and stopped and restarted the vehicle several times before feeling safe to proceed. There were several other cars behind me when this occurred and…
ODI 11057640
Electrical System · Engine · Unknown Or Other
Have had car for just one year 18676 miles and it has turned off randomly 3 times during this time. Randomly under light driving conditions while making a turn the car looses power and when you look at the dash it says full accessory like you just pushed the button with out touching the brake to start. Once coasted to a safe location you can restart the car and everything runs fine. No codes are logged when this…
ODI 11051350
Unknown Or Other
It is torque converter connector that slams suddenly and make the car jerk while in motion no matter what speed i am doing..the torque converter does not connect the engine to the transmission smoothly .
ODI 11051372
Body · Unknown Or Other
Driving on the highway at least at 65 mph, the car in front of me hit his brakes and went in to a complete stop. I did not have time to stop, i hit the car, none of the air bags deployed. The driver side door could not open because the frame of the car shifted. Right after impact a gush of liquid started pouring out. It was taken to the shop to get fixed but after a couple of days the car was deemed a total loss.
Crash reported
ODI 11244711
Electrical System · Unknown Or Other
Since purchasing the car in january of 2017 i have not been able to connect my smartphone to the navigation system on the screen it will work sometimes even though i download the appropriate apps for my phone it will not connect. I have taken the car in 3 different occasions to ford of montebello and the problem persists. The touchscreen also has flickered and turn on off numerous times while i was driving the car.…
ODI 11019824
Electrical System · Engine · Unknown Or Other
I purchased this car on 8/31/16 and on 11/28/16 the dreaded dead battery problems started. I took in it, they replaced the battery on 11/28 said that it was probably just a faulty battery from the manufacture and that it happens, rarely but it happens. On 12/31/17 i went to start my car and it again would not start. Each time that this has happened, i have to manually unlock my car by taking off a piece of the door…
ODI 11003273
Unknown Or Other
Sickening fumes/odors entering main cabin of the car, unless the air is on recirculate. Fumes causing headache, sore throat, respiratory and eye irritation. The fumes are produced from under the hood and enter the car when it is running and the windows are down or the air conditioner or heater pull in outside air.
ODI 10971846
Unknown Or Other
Every time we drive in our 2017 fusion, we become sick - disoriented, headaches, coughing, nausea, difficulty thinking. There is a terrible odor/exhaust entering the passenger cabin when we drive. You can even smell it outside of the the car after it has been parked. I've brought the issue up to the dealer i bought the car from more than once. The first time, they hosed down the engine. The second time they can't…
ODI 10985913
Unknown Or Other
The vin assigned to the vehicle misidentifies the model as "titanium hybrid". With the 2017 ford designed a new edition of fusion to be a "platinum hybrid" which has a msrp above the "titanium hybrid" by $6,500. I contact ford customer service center and they informed me it was a dealer issue to correct the vin?? The dealer is called the regional office for assistance. I believe that ford does not understand it…
ODI 10894834