2017 Ford Fusion Power Train Problems
- 42
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 42 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- shift system · 9 records
- system fault · 8 records
- back park · 6 records
- failure mileage · 5 records
- lost power · 5 records
- engine light · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 19 |
| 60–100k mi | 12 |
| 30–60k mi | 7 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
I went to my car after work and attempted to start it but a shift system fault error occurred and the car began putting the emergency brake on when i tried to shift to park. It would say "shift to park" even when my knob showed that the gear was in park. It would also rotate the knob back to p every now and then when you attempt to shift into a different gear.
ODI 11308765
Power Train · Unknown Or Other
My car will not shift into different gears it was parked at my job i go to start it , it cuts on and has all the power it just will not go into drive or neutral i tried resetting it but all the lights just come on will not move
ODI 11307863
Power Train
Tl* the contact owns a 2017 ford fusion. The contact stated that while the vehicle was being driven, the transmission started slipping and the parking brake activate simultaneously. The contact also indicated that the transmission torque converter was damaged. The cause of the failures were not determined. The local dealer covert ford ([redacted], austin tx) and the manufacturer were notified of the failure but no…
ODI 11306643
Power Train
While driving. 17. Ford. Fushion. Car slows down while driving. Jerking took it in the dealership. They kept it a week. To tell me it had transmission. Problems. Torque converters. And needed a new transmission was not. Cover under warranty i am female and alway drove a ford. Car. Never had any problems.
ODI 11308737
Power Train · Service Brakes
Tl* the contact owns a 2017 ford fusion. The contact stated that while driving at approximately 35 mph, the brake light illuminated continuously. The vehicle was taken to heritage ford [redacted], modesto, ca 95350, for an oil change and the contact informed the dealer about the failure. The dealer informed the contact brake fluid was put into the vehicle in order to repair the failure. The vehicle was repair…
ODI 11307701
Power Train
I have a 2017 ford fusion, purchased 6 mths ago. I was stationary in a parking lot, when i put it in reverse it immediately threw itself back in park and gave error 'shift system fault service soon'. Cycled car on and off several times with the same result. There was no prior warning of any issues. I am reading this is happening to alot of 2017 ford fusions. I am out of warranty, the dealership is fighting me on…
ODI 11300221
Power Train
I have a 2017 ford fusion and the shifter cable bushing came apart causing my car to be stuck in reverse. I could not start my car in a parking lot because the dash showed the car was in reverse although the shifter was in park. My car was towed through ford roadside. I was charged for the tow and the repair through ford. I was told by ford customer service that none of this is covered by the recall 19s16. Currently…
ODI 11281954
Power Train
77k miles, shift system fault while vehicle in use, trying to change from reverse to drive on a downtown city street. Gear selector knob returns to park from selecting reverse, or drive. Ford fusion is not operable and had to be towed. Reviewed previous incident reports for 2017 model identifying plastic bushing holding the shift link cable to the transmission failing. Ford fusion model 2016 and earlier recalls for…
ODI 11283029
Power Train
Tl* the contact owns a 2017 ford fusion. While driving approximately 55 mph through a busy intersection, the vehicle suddenly decelerated and stalled. After turning the engine off and back on, the "shift system faulty" message was displayed. The vehicle was towed to the contact's home and an independent mechanic diagnosed that the shift cable connector was fractured. The vehicle was not repaired. Pioneer ford (150…
ODI 11256786
Power Train
My car will not say in gear it will continue to go in park no matter what gear it's in. I was on the city street when that happen. It took me about 30 minutes for it to do anything. Once i got it parked it did it again. On the screen it said shift system fault. At one point it was stuck in reverse. They are telling me it's not a recall on that when it should be. I could've been driving on major highway when it had…
ODI 11256351
Power Train
Tl* the contact owns a 2017 ford fusion. While driving 60 mph, the vehicle shifted from drive into reverse without warning and the parking brake message was displayed. The vehicle was taken to robin ford inc. (100 n macdade blvd, glenolden, pa 19036, [redacted]), but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 76,000.
ODI 11254111
Power Train
I have a 2017 ford fusion. My issue is the the shifter link cable. There is a little plastic bushing that holds the cable to the transmission that allows you to shift from park to neutral reverse and drive. Well mine broke and i'm glad it was in park. If it wasn't in park i would have no way to even get it in park not atkeast by myself anyway. When i would try to change gears i got a warning message that said shift…
ODI 11245492
Power Train
On july 22, 2019, i attempted to back out of a parking space, but the car would not go in reverse, it kept turning back to park. The message on the dash said shift system fault, call geico to have it towed took 2 hours for the tow truck driver to get car on the truck because it would not shift, he called ford dealership service dept to see if any of them could tell him what to do, he talked to (eight) techs and not…
ODI 11234242
Power Train
Update to complaint 11229418 posted 7/4/19 car stayed in shop for a week. Replaced input shaft, fluid pump, filter, valve body, solenoid body, torque converter, and any associated gaskets and hardware car is going back to the shop tomorrow due to it shifting harder than before. Safety park feature no longer works either. Can hear hard shifting when changing from park, revere, and drive. Reverse is the worst and car…
ODI 11234669
Power Train · Unknown Or Other
Shift sys fault i was reversing when my car shifted back into park and would not go into drive or neutral. When tried it goes right back to park.
ODI 11230903
Power Train
Vehicle was parked and when turned on the check engine light came on. While driving around 45 mph , the power train light came on. Took vehicle into dealership and was informed i needed a new torque converter. Waiting to hear back on if they have found the part, as they couldn't the day i took it in. Vehicle only has 24k miles on it. I do not know if the previous recall regarding this part was fixed or not because…
ODI 11229418
Power Train
Approximately a week ago i noticed my veh was cutting out and losing power on slow acceleration around 30-40 mph as the gears were shifting. Took the veh to a ford dealership and they said the transmission fluid smells burnt and is dark. They said the clutch is breaking apart and they said i need an entire new transmission. The veh only has 66k miles on it.
ODI 11220886
Power Train · Unknown Or Other
I had to take my vehicle to the nearest ford dealership yesterday because i was getting an error message on my dash stating "shift system fault - service soon." i was not able to put my car in reverse or neutral and when trying to do so, the park brake was automatically applied. I was able to drive it to the dealership and was told the the shifter cable bushing had came a part which will cost over $315 to be fixed.…
ODI 11218039
Electrical System · Engine · Power Train
While driving the vehicle three block from my house the engine shut down and would not re-start. I pushed it into a parking lot and attempted to jump start it with no luck. I had it towed to airport marina ford [redacted], los angeles, ca. 90045. My vehicle has been at ford service for three days and they have not been able to figure out the issue. The service advisor said they problem may be caused by the high…
ODI 11209188
Electrical System · Power Train
So, i have complained to ford on 3 separate occasions about my gear shift malfunctioning. When i put it into drive, the gear will go back into park and start flashing. Or it will start driving and go back into park after moving. It's crazy. Then, ford service has told me multiple times that they can't find anything wrong. Now there is a recall for the exact same issue. I even had wanted them to take the car back…
ODI 11207939
Power Train
I attempted to brake but the engine started racing. The only way to stop it was to throw it into park, i turned the engine off and it restarted it. The engine raced again and the only way to stop it before it hit another car was to turn the car off since the brakes could not override the racing engine. I restarted the car again and the engine was fine. It has run fine for the last 100 miles. The dealer could find…
ODI 11206975
Power Train
VEHICLE STUCK IN NEUTRAL WON'T SHIFT GEARS
ODI 11202847
Power Train
Vehicle is noisy in neutral and has trouble shifting gears.
ODI 11191007
Power Train · Unknown Or Other
Engine shuts off while driving in motion, making left turn from main street into parking lot - vehicle shut off, displayed engine light and wrench. Vehicle put into park and restarted. Unknown stationary, braking at traffic signal - vehicle shut off, displayed engine light and wrench. Vehicle put in park and restarted. Unknown in motion, making left turn from one [redacted] to another [redacted] - vehicle shut off,…
ODI 11181239
Electrical System · Engine · Power Train
Primary concern: car loses all propulsion and goes into accesory mode when accelerating. I, as well as several others with 2017 ford fusion sport models, have lost total power while leaving red lights, stop signs, and worst of all, merging onto the highway. My car died under normal acceleration while attempting to merge on the highway, and while pulling away from a stop sign, on two different occasions, months apart…
ODI 11173438