1. Ford Fusion
  2. Problems
  3. 2017
  4. Electrical System

2017 Ford Fusion Electrical System Problems

49
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 49 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • dead battery · 8 records
  • back down · 7 records
  • jump started · 4 records
  • steering wheel · 4 records
  • back park · 4 records
  • lost power · 4 records

Mileage in stored records

BandRecords
1–30k mi37
30–60k mi6
60–100k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 4, 2018 · 28,000 miles

    Electrical System · Unknown Or Other

    My 2017 fusion has completely stalled on 2 different occasions while driving. The latest incident occurred on 3/4/18. As i proceeded to make a left turn at a busy intersection..the car shut off with no warning. We were almost rear ended by another person. The car would not start until someone gave us a boost. My hazards were also ineffective. My car stayed at the bronde ford dealership for 4 days and they said that…

    ODI 11078999

  • February 14, 2018 · 21,000 miles

    Electrical System · Engine · Power Train

    Driving on road roughly 40 mph and vehicle completely lost power. Car lost power and started slowing down. Error message on the dash "full accessory power active:. Needed to immediately pull off to the right of the road in order to avoid traffic. This is a serious issue.

    ODI 11072852

  • January 19, 2018 · 7,000 miles

    Electrical System · Visibility/Wiper

    Just after leaving dealership for the cars first oil change, the car no longer has blinkers, wipers (except fast speed) and all steering wheel controls are inactive.

    ODI 11064082

  • November 27, 2017 · 18,676 miles

    Electrical System · Engine · Unknown Or Other

    Have had car for just one year 18676 miles and it has turned off randomly 3 times during this time. Randomly under light driving conditions while making a turn the car looses power and when you look at the dash it says full accessory like you just pushed the button with out touching the brake to start. Once coasted to a safe location you can restart the car and everything runs fine. No codes are logged when this…

    ODI 11051350

  • August 27, 2017

    Electrical System

    I have owned my ford fusion since march 2017. Twice since june 2017 i have come out to a car that will not start. The first time this occurred wthere was no way for us to manually jump the car due to the plastic guard had not been removed. It took 2 days for maintenance to replace the battery and that was all that was diagnosed. August 27, 2017, again my car would not start nor were we able to jump it.

    ODI 11020042

  • August 15, 2017 · 100 miles

    Electrical System · Unknown Or Other

    Since purchasing the car in january of 2017 i have not been able to connect my smartphone to the navigation system on the screen it will work sometimes even though i download the appropriate apps for my phone it will not connect. I have taken the car in 3 different occasions to ford of montebello and the problem persists. The touchscreen also has flickered and turn on off numerous times while i was driving the car.…

    ODI 11019824

  • August 11, 2017 · 9,500 miles

    Electrical System

    Battery discharges when car is parked for more than a day. This has happened regularly since the vehicle was new.

    ODI 11044542

  • July 26, 2017 · 2,600 miles

    Electrical System

    This is a follow up to complaint no. 11010655 (ford case no. Cas12754117). On the morning of 7/26/2017, after the vehicle was parked in a driveway overnight, i started the vehicle as a test to ensure it would start later for my spouse. It started fine. When she tried to start it later and it would not start. I then tried to start it again. It would not start and the lights flashed on the dashboard. (both the service…

    ODI 11012585

  • July 19, 2017 · 1,884 miles

    Electrical System · Electronic Stability Control

    At 1884 miles, vehicle would not start. When jump started, check engine light was on. Retrieved codes for "almost every module" had low voltage. Battery was charged and codes were cleared. Service tech says there are no service memos or recalls. It appears 14 complaints of dead battery on this make/model were filed on carcomplaints.com: https://www.carcomplaints.com/ford/fusion/2017/electrical/dead_battery.shtml

    ODI 11010655

  • July 18, 2017 · 500 miles

    Electrical System

    We bought this vehicle brand new and we had this problem since day one at deliver, the vehicle had more batteries than days in my driveway.

    ODI 11042193

  • June 26, 2017 · 899 miles

    Electrical System

    I've had battery failure on 4 occasions within a month of purchasing the vehicle and the battery has been replaced but the issue remains. This is a known issue with the fusion as i've read in many blogs online and complaints on nhtsa website but ford has yet to issue a tsa or recall.

    ODI 11004998

  • June 22, 2017 · 17,000 miles

    Electrical System · Engine · Unknown Or Other

    I purchased this car on 8/31/16 and on 11/28/16 the dreaded dead battery problems started. I took in it, they replaced the battery on 11/28 said that it was probably just a faulty battery from the manufacture and that it happens, rarely but it happens. On 12/31/17 i went to start my car and it again would not start. Each time that this has happened, i have to manually unlock my car by taking off a piece of the door…

    ODI 11003273

  • May 16, 2017 · 2,178 miles

    Electrical System

    The vehicle was parked in a grocery store parking lot for approximately 30 minutes. Upon (trying) to leave, the vehicle would not shift out of park. All other systems were functioning normally. There were 3 or 4 warnings displayed across the dashboard however, these did not register in the computer system. The reset options provided in the owner's manual were not effective in resolving the issue therefore, the…

    ODI 10993943

  • May 3, 2017 · 17,000 miles

    Electrical System

    Car was parked for 9 days in an enclosed structure at an airport. Upon return, the battery was completely dead. Got a "jump" to get engine started. Ran car for 15 minutes to charge battery. Took car to a ford dealer. They said they "flashed" some computer, and they think they fixed it.

    ODI 10985451

  • April 26, 2017 · 1,500 miles

    Electrical System

    Took car to the dealer the third time for a problem with the one touch feature with the front car windows . Called on 4/25/2017 and talked to repair dept. At glenn ford; he explain his remedy about the switch up til clicking; utube had similar but doesn't work on mine. He search for service bulletins and indicated something new ..reprogram.set an appoint next day at 10am . Arrived at 9:55 am and was rtold they were…

    ODI 10981154

  • March 30, 2017 · 3,000 miles

    Electrical System

    There is a well-documented issue about dead batteries in this vehicle, likely caused by a faulty acm (audio control module). There are hundreds of posts about this over the web, some of which can be found here: http://www.fusionsportforums.com/forum/257-fusion-v6-sport-audio-electronics-lighting/3770-dead-battery-93.html high-level complaint: battery is dead after sitting for 8 hours every single day on a new…

    ODI 10969582

  • March 13, 2017 · 1,500 miles

    Electrical System

    The driverside/passenger side windows go up and then comes right back down automatically. When you try to make the windows stay up they come back down. I tried to do it when the car was moving and stationery.

    ODI 10965779

  • February 28, 2017 · 1,200 miles

    Electrical System

    Ford egineers are working on a window problem . When the windows tries to close ,as it hit the top, it immediately goes back down. Been to shop 2 times with the drivers window and the latest was with both front windows. Temporary solution is too ease it up a little at a bit at a time

    ODI 10957735

  • February 27, 2017 · 2,300 miles

    Electrical System · Visibility/Wiper

    2017 ford fusion hybrid - driver's window will not stay closed. It does not matter if the car is parked or being driven. When the power window button is pulled to close the window, it will start and then stop when released. If the button is pulled again, the window will travel all the way up as if it is going to close and the open so that it is open 3/[redacted]. It is as if the window came in contact with something…

    ODI 10957461

  • January 10, 2017 · 5,000 miles

    Electrical System

    Dead battery issue. Brand new car sitting for 6 days has battery go below "minimum start" and when start button is pressed, entire car goes dead. Issue is not isolated to only my car. Many owners have experienced this problem only to be told that it's "not a problem". The ford fusion sport forum has tons of people complaining…

    ODI 10944330

  • January 1, 2017 · 3,000 miles

    Electrical System · Visibility/Wiper

    Issue 1: fmvss critical safety issue. Intermittent total failure of climate control system, including failure of defogger causing obstructed visibility in cold climates (vehicle is based in metropolitan detroit). The failure is both electrical and mechanical. Neither the touch screen nor the physical console buttons respond to commands. After second intermittent failure, the vehicle was parked overnight in an…

    ODI 10940096

  • December 16, 2016 · 321 miles

    Electrical System

    I am filing this complaint for my sister (she does not have a computer) who has found her ford fusion with a dead battery seven times, starting three days after purchase. On four occasions it was taken to the dealer for service, three other times jump-started by her neighbor so she could get to doctor's appointments. Due to health problems, she cannot afford to miss these appointments. Apparently, this dead-battery…

    ODI 11220423

  • October 15, 2016 · 700 miles

    Electrical System

    Tl* the contact owns a 2017 ford fusion. While attempting to start the vehicle, it failed to start. The contact stated that the battery had completely failed. The failure recurred two more times. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 700.

    ODI 10969801

  • September 7, 2016 · 2,000 miles

    Electrical System · Engine · Power Train

    My car, with 2k miles, would not start (push button start, this is the plug-in hybrid "energi" model). After being towed to a dealer, they had to tear the car apart to find a bad wiring harness as part of the hybrid system. This part was unavailable, and i am having to wait over 5 days to have the car repaired. In addition, the manufacturer has not provided any alternate transportation and instead tried to get me to…

    ODI 10904931