2013 Ford Fusion Body Problems
- 132
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 132 stored complaint records:
- 4 indicate a crash
- 7 indicate injury
- 4 indicate fire
- 1 indicate a death
What owners report
- door latch · 81 records
- passenger door · 46 records
- side door · 24 records
- door latches · 24 records
- front passenger · 23 records
- latch failed · 17 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 53 |
| 60–100k mi | 40 |
| 100–150k mi | 16 |
| 1–30k mi | 12 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
My 2013 ford fusion front passenger door latch and cable failed. I was unable to close my door. At the time i was parked on a city street . Luckily i was not moving like other 2013 ford fusion owners experienced. Ford did not include my vehicle in recall 15s16 or nhtsa 15v246000, even though i encountered the same safety issue. I immediately repaired the latch and cable at the local ford dealer, invoice#c54181.
ODI 10860851
Body
I was driving at approximately 70 mph on i-40 moving west from nashville in dickson, tn when my hood released. The hood slapped my windshield shattering it and sending pieces of glass at me. I was able to pull off on the median and call the state troopers. There was nothing that i could find that would have caused the hood to release as there is an initial "hood release" and then a safety lever that have to both…
ODI 10854699
Body
Tl* the contact owns a 2013 ford fusion. The contact received a recall notification of nhtsa campaign number: 15v246000 (structure:body); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10822507
Body · Latches/Locks/Linkages
The drivers door flew open while i was driving. The door would not latch after it opened on its own. This is the second time this has happened to me on this vehicle, yet my car is not included in the recall for this problem nhtsa campaign number: 15v246000. The reason for this is the recall is for vehicles made up until 5-31-13, and my door sticker reads 6-13. My vehicle is obviously still affected by the issue and…
ODI 10806167
Body
The door latches were known by ford to be faulty. While driving, the passenger side door latch failed and the door opened. After contacting the dealership's service department, we were told ford directed them to not fix the issue until the latch failed. I then contacted ford customer service and was told the decision was a joint one between them and the nhtsa, essentially passing the blame. Ford has knowingly put…
ODI 10787201
Body
While driving to the park with my three year old nephew in the car the front passenger door fully opened with out being touched. I pulled over and car door would not latch. I called for assistance as i could not drive the car with the door open. Thankfully there was no one in the front passenger seat but my nephew was right behind it and this defect put his life in danger.
ODI 10750287
Body
When driving around a right hand turn the drives side door swung open. The latch will not catch. The car is unsafe to drive as the drivers side door will not latch close. This is the same problem that other ford cars having but this one is not under a recall. How can it not be? This is a serious safety problem. The dealership would not repair it. The cost is $460 plus a rental. My wife was driving the car at the…
ODI 10749756
Body
Keep getting notices about 15s16 for door latch. Car has been to dealer at least 5 times since first notice, part is never in stock. Can't get service done until they're forced to properly stock this part, meanwhile i keep getting notices i can't do anything about.
ODI 11155489
Body
August 10, 2015 the latch on my rear passenger side door released while driving and would not re-latch. This was the door my daughter's car-seat was located (she was not in the car the time). I only owned my vehicle for a few weeks prior to this happening. I was sold this fusion with open recalls but was not informed of this. I called both the dealership and ford- none of which where helpful. I was told by one…
ODI 10821225
Body
Rear passenger door latch failed. Door would not remain closed while parked or during travel.
ODI 10749236
Body
Drivers door latch failed. This is the third latch to fail on the car. We had both passenger side door latches fail last year, filed a report for both. Latch was replaced, new design door latches apprently until the end of the year.
ODI 10745463
Body
Passenger door will not close or latch. Door latch breaks and door will not remain closed / latch when vehicle operating and or not operating. Latch has been replaced 3 times under ford motor company recall 15s16. The door may unlatch while driving and open and result in injury.
ODI 10748559
Body · Seat Belts
These recalls have been out since apr 23rd, 2015 and nov 30th 2016 and ford still does not have parts. It seems to me that it defeats the purpose of a recall. In this case it appears that the company is simply waiting it out until the owner gets a new car and then they do not need to do anything.
ODI 11035350
Body
The passenger side door latch has stopped working. The door can close but will not latch. Tried locking and unlocking, but latch still does not work. *tr
ODI 10712308
Body
Wife and i got into the car and closed the doors and buckled up. As i was backing out of the drive way the passenger door opened up. My wife tried to close the door but it would not close. I had to wait over the weekend to take car to dealer for repair. *tr
ODI 10706610
Body
I was driving my car out of my apartment parking lot and the rear passenger side door swung open. I stopped right away. I checked the door latch and it was down but when i pushed the door to shut it would not catch and shut. *tr
ODI 10705595
Body · Latch
Tl* the contact owns a 2013 ford fusion. While driving approximately 45 mph, the front seat passenger noticed that the front passenger door was not secure. After stopping the vehicle, it was discovered that the door would not remain shut. The vehicle was taken to the local dealer (hixson ford, [redacted], alexandria, la) where it was diagnosed that the door latch was faulty and needed to be replaced. All four door…
ODI 11064678
Body
Tl*the contact owns a 2013 ford fusion. The contact stated that the metallic tape on the transmission gear selector had peeled off creating very sharp edges and causing a laceration to his right hand. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.
1 injury
ODI 10690086
Body
The front passenger door of my 2013 ford fusion will not close. I took the vehicle to my local ford dealer and the diagnosis was failure of the door latch assembly. The part is on backorder and i was told they have no idea when the part will be shipped. While at the dealer, there was another 2013 ford fusion with the same problem on the same door as mine. I have owned this car for almost two years and there is no…
ODI 10648975
Body
While driving with children in the back seat of the vehicle the rear passenger door became unsecured. The door latch failed and would not re-secure. This was the second incident on the same car in less than 2 weeks. The first time the front passenger door would not secure. That first time ford repaired the door. While picking the vehicle up after the repair another ford fusion owner was dropping off his vehicle with…
ODI 10644509
Body
**this is the second time this happened** the latch on the front passenger door failed. My husband shut the door at the grocery store and the door bounced back, it would not latch. This is not safe! We were not driving at the time of incident but if we were there could have been an awful result. Our extended warranty covered the replacement latch but we will probably have to wait another 3 days for them to order the…
ODI 10638031
Body
The latch on the rear passenger door failed. I opened the door and then shut it and the door just bounced back. At the time my family and i were in midland, tx and had to drive all the way back to austin, tx (6 hours) with the rear door tied down. This was very unsafe as we have a 1 year old son that rides in the back seat. We were not driving at the time of incident but if we were there could have been an awful…
ODI 10638028
Body · Electrical System
Not happy with my vehicle if my first time buying a ford for my family. After i purchased the vehicle i found out it already had recalls and the dealer at ford and didn't notify me about it i really don't feel safe at all driving the vehicle. I made a request with ford motor company for a buy back on my vehecle. At that time it was denied because there was only one recall. Well now there is eight and i request for a…
ODI 10759868
Body · Electrical System
Front passenger door latch failed. Door would not lock. Drove car to dealership. Currently still there, door latch was ordered, waiting on repair to be completed. This is our second door latch failure in less than two months. First failure was the rear passenger door latch. Complaint was filed for that as well. *tr
ODI 10628964
Body
Within 2 months two door latches failed and had to be replaced. I worry about the other 2 now. I don't know if they would fail while driving. Both happened when i opened the door and then could not shut it. *tr
ODI 10649765