2013 Ford Fusion Body Problems
- 132
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 132 stored complaint records:
- 4 indicate a crash
- 7 indicate injury
- 4 indicate fire
- 1 indicate a death
What owners report
- door latch · 81 records
- passenger door · 46 records
- side door · 24 records
- door latches · 24 records
- front passenger · 23 records
- latch failed · 17 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 53 |
| 60–100k mi | 40 |
| 100–150k mi | 16 |
| 1–30k mi | 12 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Latch on driver's side door that had been replaced under recall (ford recall 15s16, nhtsa campaign # 15v250000) failed and caused door to open unexpectedly while driving. I had to physically hold the door to keep it shut in order to get the car home and then to the dealership. I probably should have had it towed instead of driving it. Ford failed to replace part under warranty because of number of miles that had…
ODI 10920471
Body
Passenger side door latch would not latch allowing door to be securely shut. Door had to be tied shut until repairs could be made. Dealer said it was known defect but charged for repair.
ODI 10915186
Body
The rear passenger door latch failed again, the recall was performed 14 months ago. The dealer refused to repair it under the recall. I took the car back and it is parked in the garage with the battery disconnected.
ODI 10914832
Body
The passenger door latch stopped working and i had to use rope to keep the door shut. The service department confirmed that the latch was internally faulty and was replaced at my expense.
ODI 10914863
Body
The rear passenger door will not shut and i had to hold it close with a bungee cord. Bill utter ford in denton, tx. Said this vin was not included in the recall and they charged me to fix the issue. I would like to be reimbursed and have the remaining doors fixed. This vehicle needs to be included in the recall for the faulty door latch.
ODI 10907458
Body · Unknown Or Other
When it rains i get a puddle of water in the driver and passenger seat floor boards..we cannot find where the water is coming from. The dealership is saying it's coming from a faulty seal around the windshield.it happens when in motion and when stationary.
ODI 11191235
Body
There rear door latch will not lock in place at all, therefore the door will not stay closed. The door opened on its own while going around a corner.
ODI 10904211
Body
Right rear passenger door came open while driving.as latch assembly was faculty.
ODI 10903045
Body
Front passenger door fails to close. Will not latch. Happened when vehicle was parked. Had to wrap seat belt around it to get it to the dealer for repair. Dealer claims it is not under recall.
ODI 10897947
Body
A recall has been sent regarding failing door latches that should be replaced. I have tried for approx. 2 months to get the dealer to fix this. They say the parts are on back order, but i get ford mailings that the parts are available. I cannot get any definitive info from the dealer, don bohn ford. I consider the potential of a failing door latch to be life threatening and am not getting any response from the…
ODI 10897208
Body
I traded this car into the covert ford dealership last 8-2016. The door wouldn't close and i went to trade the car in this was the same exact problem listed in the door latch recall. They made me pay for the parts to fix the door, my vehicle wasn't included in the recall. I was unaware of the ford door latch problem and my dad had told me after the fact there were recall problems and articles all over the internet.…
ODI 10955653
Body
I'm having an issue with the passenger door not latching properly. Ford has advised it's not part of the large recall for the exact same issue.
ODI 10896252
Body · Unknown Or Other
On friday 8/05/16 while vehicle was in motion in a residential area in imperial, ca, the front drivers side door opened. I attempted to shut the door many times but was not successful. I had to pull over and drive the rest of the way home (two blocks) holding the door with one hand. The door will not shut and just springs back when it should hold shut. After a search online i discovered this is a safety recall for…
ODI 10897640
Body
Front passenger door failed. Was working fine. Then got out of car and shut door. Door would not latch. Would bang against frame and not latch. Had to drive to dealer with passenger holding door shut. Dealer is claiming this is not a recall issue, yet ford just issued a recall on this exact issue today on several other models.
ODI 10893200
Body
The rear passenger-side door latch broke, leaving the door just swinging open after the vehicle had been parked. We took it to a ford dealer, who looked up the vin and found that another door latch on this vehicle had been replaced previously. I investigated and found that this vehicle had been recalled for door latches, and that all 4 were to have been replaced. However, apparently only one on this vehicle was…
ODI 10903874
Body
A week ago my son tried to close the back door behind the driver side and it would not shut. There was a police officer there who tried to help, they got duct tape and closed it and we took it to our repair shop. They had to repair the latch and another part and mentioned the recall. We paid them $330 to repair, we then called ford and found our vin # was not in the recall. We spent 4 hours on the phone with…
ODI 10893361
Body · Seats
The 3rd door latch on our 2013 ford fusion broke while in motion on a city street while my children were in the car. The door opened and was not able to close. This originally happened to our rear left side door before ford had recalled the part. As my husband turned left on a city street the door opened. My toddler was in her car seat next to the door and my 8 year old son had to hold the door shut till he could…
ODI 10889294
Body
We have owned our 2013 ford fusion for less than three years. While driving, we made a left hand turn and the front passenger side door flew open, even though it was properly closed and locked. The passenger reached out to close the door while the driver slowed down. The door then would not stay closed. We researched and found more than 500,000 ford vehicles, including 2013 ford fusions, were subject to recall due…
ODI 10884167
Body
Passenger side door will not lock, came open while turning a corner and would not lock manually or with key fob
ODI 10882990
Body · Engine · Power Train
The test drive on my ford went smoothly. However, later that month my vehicle began shifting hard. It revs and the engine pulls. I have to barely accelerate to get it to shift even then it shifts extremely hard. I informed the local ford dealership of the issue and i was told that all of the 1.6 ecoboost models like mines shift hard. That is ridiculous. This issue was never fixed. I also experienced another issue:…
ODI 10983386
Body · Unknown Or Other
There is currently a recall for the 2013 fusion vehicles built at hermosillo assembly plant for all 4 door latches. Ford claims my fusion does not fall under the recall. But my 18 year old daughter was driving down a highway with my 12 yr old son sitting in the back seat passenger side when the door came open by itself while the car was in motion doing 60 mph and now the door will not close. We had a mechanic look…
ODI 10876803
Body
I want a refund for replacing my latch on my fusion two months ago. It came open while driving and now i see a recall for the exact same issue, but my fusion is not on the list. I had it done at ford of el cajon. 2013 ford fusion 4d 2wd se i contacted ford and am attaching their response.
ODI 10893442
Body
Latch on rear passenger door stopped working and door swung open while vehicle was in movement. Door will no longer stay closed.
ODI 10871676
Body
My ford fusion began to have extreme mold in it after only being just over 2 and a half years old. We have had the cabin filter replaced, interior detailed, and most recently, the dealership has had the ac evaporator flushed (1 month ago). The car continues to have a rancid smell of mold. The mold is so bad that my wife and i have had co-workers complain about mold in our offices when we have driven the car to work.…
ODI 10888838
Body
Rear drivers side door will not latch, remains open. Occurred after simply opening door, vehicle was at a complete stop. Recall already in place for this year/make/model however only for vehicles with sticker of 5/2013 or prior, mine shows 6/2013. Believe recall needs to be adjusted.
ODI 10861108