2013 Ford Fusion Body Problems
- 132
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 132 stored complaint records:
- 4 indicate a crash
- 7 indicate injury
- 4 indicate fire
- 1 indicate a death
What owners report
- door latch · 81 records
- passenger door · 46 records
- side door · 24 records
- door latches · 24 records
- front passenger · 23 records
- latch failed · 17 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 53 |
| 60–100k mi | 40 |
| 100–150k mi | 16 |
| 1–30k mi | 12 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Driving and door swung open on the one express way almost killed me if i didn't have my seat belt on.
ODI 11309415
Body
After repairing the doors latches in march of 2016 for nhtsa recall 15v-246, the passenger front door would not latch on october 18, 2019. The vehicle was stationary at the time in a parking lot. This is the exact same problem that initiated the recall obviously the replaced part during the recall is also defective. Took it in to the dealer to have it replaced for a cost of $347. I have an invoice from the dealer at…
ODI 11269527
Body
Driver door latch, which was replaced under recall 15s16 in feb 2016 at 57k miles, failed to latch in oct 2019 at 108k miles. Dealer verified that the broken latch they removed was one of the upgraded parts. Door latch worked fine the night before but failed in the morning when i went to close my door and the door bounced open again. Car was not in motion or even started yet when the replacement latch failed. Car is…
ODI 11265835
Body
On 9/30/2019, after loading my 4 year old into a booster seat adjacent the driver's-side rear door, i closed the door and, as i pulled out of a parking space the driver's-side rear door slowly opened up. I reached back to close it again and it just bounced closed and then open again. Finding a place to park, i examined the latch, which would not catch at all when the door was closed. I had to use ropes and bungee…
ODI 11265364
Body
Door latch recall was performed just over a year ago. Approx 14 months. (15s16) door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. In certain situations where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. Service action dealers are to replace all four door latches. This service must be performed on all…
ODI 11266459
Body
I took my car in to watson ford in jackson, ms in 2017 to be recall serviced. They fixed everything..including my door latches. I had to bring it back in june 18 because the front passenger door swing open and my daughter was in the seat & could have been seriously hurt. Now, my back door passenger door latch has done the very same thing. I have attempted to talk to the ford company, trying to get them to fix this…
ODI 11257827
Body
Recall of door locks, fully replaced in 2017. Was at work yesterday and the door latch failed just like initial incident. Went to close the door & it bounced back like something was stopping it from closing. As per ford they aren't responsible.
ODI 11256505
Body
Vehicle was in motion in driveway when back passenger door sprung open and would not close back. Approximately 2 weeks later while driving on dirt road close to home the driver door sprung open and again would not shut (vehicle was in motion). When attempting to close the door the latch that secures the door to the car will not lock into place. Both doors have exhibited the exact failure.
ODI 11265625
Body
Passenger and driver side door latches broke within a couple weeks of each other. The car was parked both times and when exiting the car and trying to close the doors, they do not latch shut and only remain open.*dt *tp
ODI 11255187
Body · Unknown Or Other
I was hit from behind while stopped ready to turn in to my drive way pickup hit me about 40 mile per hr.push me across the street into some medal pipes why did the air bag did not go off?????i was on a state highway
Crash reported · 1 injury
ODI 11256064
Body
Last year, our back passenger door would not latch shut. We did a simple search and found that there was a recall on some 2013 ford fusions for this very issue. When we took it in to the ford dealer, they said our specific vin number was not under recall but that it was a "broken pawl spring tab" which resides inside the car door, that was the issue. We paid for the repair. Last week, the very same thing happened to…
ODI 11241022
Body
Recall # 15s16 on my 2013 ford fusion titanium vin # [xxx] for door safety latch replacement. Ford marked this "important safety recall june 2016" on jan 13, 2018 i took my above mentioned vehicle to gibbons ford 704 martin f. Gibbons blvd, dickson city pa 18519 service advisor was 128 [xxx]. My mileage was 52616 upon drop off. Upon pick up i was informed tech verified recalls and tech verified proper operation as…
ODI 11245549
Body
Yesterday on july 2nd, 2019 i picked my friend up from the airport. As we were driving home the door literally unlatched on the passenger side. The door wouldn't close. It was like a malfunction. I checked to be sure that nothing was in the way to prevent it from closing and there wasn't. I contacted the ford dealership in my area and was told they have a recall on this issue on 2014 and 2015 but not on my 2013…
ODI 11229163
Body
Front passenger door flew open while driving on a city street with my daughter in the front seat, she had to hold the door shut until i could pull over. I had it repaired last thursday and today (sunday), the sa.e thing happened to the rear passenger door! We found the recall online today when i entered my vin. Nobody was hurt thankfully and the car was not damaged.
ODI 11228552
Body
The door latches stop latching and not even a locked door secures the latch and your family member may fall out of the car.
1 injury
ODI 11222666
Body
Car never been in accident in front. Waxed all the time.. And now rust srope inder the paint. And now the paint cracked and starting to peel. Alot of reports are saying the sam thing. Also there are recalls out for that issue.
ODI 11223015
Body · Power Train · Unknown Or Other
My vehicle is having issues with my car not going into park. Last week i got home pulled in my driveway. I tried to put my car in park but the gear shift would not move. It was stuck in the drive mode. The only way i was able to stop my car from rolling into my house was by using the emergency brake. This is the second extremely dangerous recall with this vehicle. Previously i had a recall with the back passenger…
ODI 11218855
Body
Ford fusion recall - right rear door latch unhooked, the door doesn't stay closed. Recall was found on this situation, and front right door had this issue about a year ago and was claimed to be fixed. Now rear right door is having this issue and it is entirely unsafe to drive. Angela krause ford in roswell was charging around $500 to replace this door latch, even though there was a recall on this incident. The…
ODI 11207018
Body
Door latch broken. This time it's the drivers entry door. This is the 3rd door latch to break after the door latch recall 'fix' that was previously performed on this vehicle. This latch broke while stationary, the first broken latch occurred when moving
ODI 11205805
Body · Power Train
The shifter cable bushing failed,causing inaccurate gear selection,resulting in car rolling down my driveway, crossing the street and crashing into my neighbors tree. Damage included the rear bumper, the tree, no one was hurt but it could have been a lot worse. Ford has a recall for the same year, and model, but insist that my car is not in the list. This incident has cost to date almost a thousand dollars to fix.…
Crash reported
ODI 11194060
Body
Vehicle was repaired summer of 2018 for door latch recall. All door latches were replaced per the recall. Prior to the recall repair the right rear latch failed. On 12/18/18 the right front passenger latch failed allowing the door to open with the inability to close. Dealer replaced this latch under warranty on 12/20/18. Recall didn't work. Latches are still failing.
ODI 11162882
Body
I was driving down the road today and the passenger door flew open. I asked about a recall last month because the door stop catching and the ford dealership told me i didn't have the recall for the door latch under my vin #. Door flew open on the street as i was making a turn on my way to work. Luckily i was close to my job so i just drove a few blocks with my hand holding the passenger door shut.
ODI 11161932
Body
The door latch on the drivers side door failed during operation and the door opened while underway. Taken to ford to be fixed as i have seen other issues with the door latch failing on the same vehicle. Ford said this was not a recalled part. The door opened and would not latch shut again causing me to try use by belt as a strap to keep the door shut.
ODI 11154533
Body · Latch
Tl* the contact owns a 2013 ford fusion. The contact stated that the front driver side door was closed, but opened independently. The contact attempted to close the door again, but the door lock did not engage. The vehicle was taken to d&d motors ford ([redacted], greer, sc 29651) where they replaced the door lock assembly. The manufacturer was notified of the failure and stated that the vin was excluded from nhtsa…
ODI 11154174
Body
Door latch recall. I have a 2013 ford fusion that the driver latch failed. My car was built during the time frame given in the recall and the plant that it came from. Ford tells me that my car is not part of the recall. But they have not given me a clear response other than my vin does not fall into the category for the recall. I am going back and forth with ford customer service and they are unable to give me the…
ODI 11144925