2013 Ford Fusion Body Problems
- 132
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 132 stored complaint records:
- 4 indicate a crash
- 7 indicate injury
- 4 indicate fire
- 1 indicate a death
What owners report
- door latch · 81 records
- passenger door · 46 records
- side door · 24 records
- door latches · 24 records
- front passenger · 23 records
- latch failed · 17 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 53 |
| 60–100k mi | 40 |
| 100–150k mi | 16 |
| 1–30k mi | 12 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Unknown Or Other
Door won't engage and remains opened, so i checked the internet and found that ford has numerous door latch recalls and it appeared that my focus of the years i own was included. I went to the dealer and when i pulled in, the greeting person saw my bungie cord system to hold the door somewhat closed and he said "oh i know why you're here" obviously, he has seen this many times, however, when i went to the desk, the…
ODI 11141454
Body · Electrical System · Engine
Our call had a recall , never got notice and the recall on this vehicle localized overheating my cylinder head to crack, result in fire in engine and this is what happened to our 2013 ford fusion
Fire reported
ODI 11144172
Body
DOOR LATCH FAILURE
ODI 11128849
Body
Recall on door latch was serviced on nov 3 2017 at 85000 miles. And the same problem occured with the front passenger door. Contacted hennessy ford in alpharetta ga that done the recall and says there's no warranty on recall repairs.
ODI 11129264
Body
The hood latch continues to loosen causing my hood not to close properly. I have noticed that many other fusions in my town are driving around with hoods that are not properly shutting as well.
ODI 11208518
Body
I was purchasing a new vehicle, while shopping at greenway dodge and ford, i came across a 2013 ford fusion and loved the vehicle. However, the back right door would not close due to a manufacture recall. I told the sales man i love the vehicle but i would not make a down payment until they fixed it. A couple days later i received a call that they fixed all 4 doors and the vehicle was ready. After about two or so…
ODI 11122241
Body
The passenger door latch will not operate allowing door to close. It came open when my daughter had it at college. There was a police report done and no evidence of a break in was found. It happened in florence, al at the university of north alabama. She said it was parked when it happened.
ODI 11121776
Body
Hood latch in front of the vehicle is faulty. Ford dealer mechanic explained it is a common issue due to the slack in the cable and style of system. Said that when they repair issues they tighten the cable to ensure proper operation. $1175 to repair a common issue due to faulty engineering. 2013 and 2014 units are the on my 2 years manufactured this way. Leads one to believe, ford knows there is an issue.
ODI 11121342
Body
I've had my 3rd door latch fail on this car. Door will not shut. Latches failed twice previously, once while the vehicle was in motion. The first and the third time failure occurred while parked. This complaint is the same as the item covered in recall campains 17v210000 and 15v246000 but ford has refused to repair my vehicle under these recall campaigns stating my vehicle is not included in the recall. Clearly with…
ODI 11121300
Body
Was driving at a slow rate and my daughter was in front passenger seat and door opened and will not close.
ODI 11118474
Body
The door will not shut. I saw a news report where the was a recall but ford says my car was not eligible. Came open ad i was driving.*dt*jb
ODI 11111507
Body
2013 ford fusion door locks. Lat year 2017, i received a recall notice on the above vehicle for "doors opening by themselves whilst driving. Well, just prior to getting the locks replaced, my rear passenger door flew open upon turning a corner on a busy main road and thankfully my passenger was wearing a seatbelt as they almost fell out of the car. I had the locks replaced by the dealership on january 24th 2017.…
ODI 11110706
Body
I was sitting in the passenger seat as my wife took an exit to get off the highway and the passanger side door randomly flew open as we were turning on the ramp.if i did not have my seat belt on i may have fell out!
ODI 11110155
Body
First incident was opening car door to retrieve belongings. Shut door and it would not latch shut. Husband was able to get the door to shut but then it opened while driving the next day. Bungied the door shut and took to mechanic to have it replaced after contacting 3 for dealerships that said our vin number was not part of the recall
ODI 11109921
Body
The front passenger door latch (will not catch or lock). It has a faulty latch leaving door to fly open. It will only lock on it's own after putting the vehicle in drive and drive for a few minutes and then it locks. Very dangerous.
ODI 11105213
Body
Passenger door latch (front seat) broken without warning, unable to keep door closed when moving.. I was informed by the dealer that the latch problem on this vehicle was not included with the fusion door latch recall that affected other 2013 fusions. Dealer has now fixed the latch and at first was going to charge me the entire $500 cost until i called ford directly where they agreed (ford) to pay most of the cost…
ODI 11091306
Body
Rear passenger door latch does not latch. This was apparently supposed to be fixed december 2013.
ODI 11075384
Body · Unknown Or Other
The car won't start! I was told by ford to replace the keyfob battery. So i did. I replaced the car battery and the keyfob battery and this car will not start.
ODI 11055421
Air Bags · Body
My 74yr old mom hit a 1 foot tall concrete barrier (picture attached) at a county rural recycling center resulting in all 4 airbags to deploy. Barrier isn't painted, no fence, no railing or pole to mark it. Minor damage (photo attached) to the auto, bosch recorder shows <15 mph (file too large to attach). Car is in a storage unit in iowa for evidence. Mom's prognosis was subdural hematoma, encephalopathy and uncal…
Crash reported · 1 injury · 1 death
ODI 11114590
Air Bags · Body · Seat Belts
Takata recall: we have received three recalls, 2014 (airbag), 2015 (door latch), and 2016 (seatbelt) which were told we are on a waiting list because our light wasn't on and they would call us when parts came in. Just received notification in mail about takata recall. Ford dealer never notified us and i want these fixed immediately.
ODI 11043077
Body
Got into the car to leave the store and the passenger side door would not latch. Examined the door and the latch was broken. Ran the seatbelt through the handle to keep door shut. Took to dealer and had them replace a broken door latch. Checked to see if car was covered under recall for exact problem, but it was not for some reason.
ODI 11130818
Body
Upon exiting the stationary vehicle via the front passenger door the door latch failed and the door would not latch closed at all. Had to be tied to drive to safe location. Latch had been replaced under vehicle recall in april 2017, but apparently did not fix the issue.
ODI 11032563
Body
My vehicle had a recall just over a year ago to get all four door latches replaced due to the safety risk of it breaking and not securing the door during movement. We had the vehicle serviced in june 2016 and in september 2017 the latch failed on the front passenger door. This failure was the exact same type that was stated in the initial recall. Upon talking to a local ford dealer they said it would be covered…
ODI 11030865
Body · Electrical System · Engine
The vehicle was started and was no more than 10 minutes from our house when it started smoking while being driven to work. Within a minute the check engine light came on, within another minute the car lost power. The gas pedal wouldn't work, etc etc. We were able to coast into a side street and exit the vehicle. Within a minute of that happening it burst into flames and was completely engulfed and destroyed.
Fire reported
ODI 11029872
Body · Latches/Locks/Linkages
Tl* the contact owns a 2013 ford fusion. The contact stated that the rear passenger door remained ajar and the door ajar indicator illuminated intermittently. The vehicle was taken to galpin ford ([redacted], van nuys, ca 91343) where it was diagnosed that the rear door was defective. Prior to the failure, the vehicle was repaired per nhtsa campaign number: 17v210000 (latches/locks/linkages). The manufacturer stated…
ODI 11046980