1. Ford Fusion
  2. Problems
  3. 2013
  4. Seats

2013 Ford Fusion Seats Problems

22
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 22 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • seat belt · 15 records
  • rear seat · 7 records
  • seat back · 4 records

Mileage in stored records

BandRecords
30–60k mi9
1–30k mi6
60–100k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 2, 2018

    Electrical System · Seats

    Driver seat i have a ford fusion 2013 that i purchased brand new and have already had many issues (some recalls and some not). I am currently having issues with my driver seat motor that moves seat ford and back for leg room. The side of the seat closest to middle console (right side) seems stuck and will not move forward. This results in a diagonally angled seat. I am not a tall person, therefore this issues makes…

    ODI 11182532

  • June 25, 2018 · 54,300 miles

    Seat Belts · Seats

    Rear center seat belt gets stuck in locked and will not release. Trapping occupant or locking the 60 seat in down position. Multiple online complaints without resolution or recall. Most resulted in seat belt being cut and owner paying for it. Our vehicle was stationary and seat is stuck down due to locked seat belt.

    ODI 11103773

  • May 7, 2018 · 59,950 miles

    Seat Belts · Seats

    Tl* the contact owns a 2013 ford fusion. After lowering the rear seat to place an item in the trunk of the vehicle, the contact was unable to raise the rear seat or retract the seat belt. The vehicle was taken to wyatt johnson ford ([redacted], nashville, tn 37204, [redacted]) to be diagnosed. The contact was informed that technical service bulletin: sb-10[redacted] extended the warranty for the repair of the seat…

    ODI 11102753

  • December 20, 2017 · 51,707 miles

    Seat Belts · Seats

    I lowered the rear 60% seat and the seat belt has lock and won't release to be able to raise seat back into place. The seat belt is not latched, but belt is so tight that the seat only raises a couple inches

    ODI 11055845

  • August 3, 2017 · 110,000 miles

    Seats

    Crashno fireno injuries0 deaths0 when i put the back seats down to carry items the back seat will not go back in place. You have to take the bottom seat out and remove the center seatbelt bolt which is attached to the frame and release the pressure once you do this the returns to a normal position it is a safety issue. The middle seat belt retractor seems defective. It was stationary. This has occurred a number of…

    ODI 11208520

  • May 14, 2017 · 50,000 miles

    Seat Belts · Seats

    Tl* the contact owns a 2013 ford fusion. The contact stated that when the rear seat was let down, the middle seat belt in the rear locked. The contact was able to put the seat back up, but the failure with the seat belt continued. Also, while the contact was driving, the rear seat randomly slammed back down and the middle seat belt locked again. The manufacturer stated that there was no service campaign or…

    ODI 10991030

  • September 21, 2016 · 60,035 miles

    Seats

    Tl* the contact owns a 2013 ford fusion. The contact stated that the front driver seat fractured. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 14v164000 (seats). The manufacturer was notified. The approximate failure mileage was 60,035. Updated 12/20/16*lj updated 12/21/16.*jb

    ODI 10909913

  • September 18, 2016 · 48,000 miles

    Seats

    Bolts keep coming out of my seat. While, driving and coming to a stop my seat pops and feels like it is going to come completely out. I have already had this problem fixed two times. The dealership is saying my car isn't under a recall for this issue. Also when i am stopped and begin to accelerate my seat does the exact same as when braking.

    ODI 10908565

  • July 27, 2016

    Body · Seats

    The 3rd door latch on our 2013 ford fusion broke while in motion on a city street while my children were in the car. The door opened and was not able to close. This originally happened to our rear left side door before ford had recalled the part. As my husband turned left on a city street the door opened. My toddler was in her car seat next to the door and my 8 year old son had to hold the door shut till he could…

    ODI 10889294

  • March 11, 2016 · 55,000 miles

    Electrical System · Seats

    The electric motor on the front passenger seat stopped working and without manual controls the seat cannot be adjusted.

    ODI 10850140

  • February 15, 2016 · 33,112 miles

    Air Bags · Electrical System · Seats

    The air bag light on the dash came on. I took it into the ford dealership and they claimed that the wiring harness under the seat was crushed , supposedly by an empty jelly jar that was under neath the seat on the drivers side. I have the jelly jar and its not even broken . Ford claims its my fault and to get in touch withmy insurance company which i have but since the light (airbag ) light has come on, my seat…

    ODI 10837337

  • October 15, 2015 · 34,900 miles

    Seats

    Driver seat rattle during accelerating and braking, the noise is kind loud, and very noticeable. The car has already done the front seat recall.

    ODI 10789152

  • July 13, 2015 · 27,000 miles

    Electrical System · Seats · Visibility/Wiper

    When the car was started it indicated a safety sensor wasn't working. Everything else seemed fine. While driving down the road the air/defrost system stopped working causing windows to fog, i also lost control over the volume and all of the console systems. Only 2 of the windows would go down. Before i was able to pull over (about 5 minutes) everything started working and at the same time while driving my electronic…

    ODI 10733743

  • April 23, 2015

    Air Bags · Latches/Locks/Linkages · Seats

    Tl* the contact owns a 2013 ford fusion. The contact received a recall notice for nhtsa campaign number: 14v579000 (air bags, seats) in january of 2015; however, the part to do the repair was not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced the failure. Updated 7/21/15*cn the consumer received another…

    ODI 10713781

  • November 1, 2014 · 18,000 miles

    Seats

    There is a sharp edge on the seat rails. I cut my finger deeply retrieving a napkin that fell between the drivers seat and center console. *tr

    1 injury

    ODI 10660148

  • October 31, 2014 · 27,000 miles

    Air Bags · Seat Belts · Seats

    Hit deer going 45 miles an hour when he ran out in front of me. Vehicle check was deployed. Said airbag activated. Neither the airbag went off nor did the seat belt restraint tightened. Obtained 7000.00 in front end damage including radiator, hood fenders and pushed in driver door. Police officer checked the airbag for me and stated that i needed to let them know it should have deployed and did not. Had vehicle…

    Crash reported

    ODI 10706734

  • October 13, 2014 · 25,000 miles

    Air Bags · Seat Belts · Seats

    Was driving approximately 50 miles per hour when deer hit car in front . The impact took out front bumper bumper guard hood left fender and left door. The radiator bolts cracked and dropped the radiator. I was thrown forward but neither seat belt tightened or air bag went off. The system radio went into system check and continually checked , stating airbag deployed but it did not deploy. One side of the seat on…

    Crash reported

    ODI 10681871

  • July 17, 2014 · 32,620 miles

    Body · Seat Belts · Seats

    Rear seat was folded down, rear center seat belt locked itself in the retracted position. Rear seat, driver side, would not go back up do to center belt being locked. Took car to dealership, rear center seat belt was replaced. *tr

    ODI 10628963

  • June 14, 2014 · 5,500 miles

    Air Bags · Seats

    The airbag warning light will not turn off indicating there is a malfunction (per the manual). Therefore i need to take it back to dealer to get it checked. One of the 3 memory buttons for the electronic seat adjustments is not working properly. *tr

    ODI 10598968

  • May 6, 2014

    Seats

    Tl* the contact owns a 2013 ford fusion. The contact received a notification for recall nhtsa campaign id number: 14v164000 (seats). However, the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

    ODI 10626244

  • January 4, 2014

    Seats

    This is an ongoing problem. There is a gap between the console in the middle of the seats and the seats. Things(for example phones, make up, anything that i carry) fall into the gap all the time. The problem is that when i put my hand inside the gap to pick up whatever falls, the mechanism has very sharp edges with oil that cut your skin. I have cut my hands many times with those sharp edges.we have tried our best…

    1 injury

    ODI 10637679

  • February 1, 2013 · 250 miles

    Seats

    Seat headrests sit too far forward causing back and neck pain. Cannot adjust to a comfortable driving position. *tr

    ODI 10496583