1. Ford Fusion
  2. Problems
  3. 2013
  4. Steering

2013 Ford Fusion Steering Problems

207
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 207 stored complaint records:

  • 6 indicate a crash
  • 3 indicate injury
  • 5 indicate fire

What owners report

  • power steering · 91 records
  • steering wheel · 50 records
  • steering assist · 28 records
  • assist fault · 20 records
  • failure mileage · 16 records
  • steering rack · 12 records

Mileage in stored records

BandRecords
60–100k mi65
30–60k mi59
1–30k mi47
100–150k mi21
150–400k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 13, 2020 · 111,115 miles

    Steering

    Randomly receiving power steering assist fault and steering/car pulls to side sometimes when going over bumps.

    ODI 11309341

  • February 9, 2020 · 88,000 miles

    Steering

    2013 ford fusion. I was driving downhill on freeway when power steering just stiffened up . I manage to get off at next exit . After i parked, shut off, then restarted vehicle the warning light came on. I had it checked by mechanic and they said the steering gear needs to be replaced 2500.00 this problem is exactly what the current recall is for but they said my vin # has not been recalled. When are they going to…

    ODI 11309569

  • February 3, 2020 · 115,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at various speeds, that there was an abnormal noise coming from the steering rack. The vehicle was taken to jack demmer ford, inc.[redacted], wayne, mi 48184 where it was diagnosed that the whole steering rack needed to be replaced due to the electric steering rack motor. The vehicle was not repaired. The manufacturer was contacted and…

    ODI 11307266

  • January 18, 2020 · 105,600 miles

    Steering

    While turning onto my street, to go home, the steering wheel locked up and a message popped up saying steering power assist fault.

    ODI 11300285

  • January 15, 2020 · 155,000 miles

    Fuel/Propulsion System · Seat Belts · Steering

    The steering wheel is getting stuck it feelslike which made me rin off road i also had to cut seat belt on back seat cause it wouldnt raise up. Also fuel pump is going out and this is not right.

    ODI 11301024

  • January 9, 2020 · 111,000 miles

    Steering

    The power steering system went out due to a manufacturer defect in the rack and pinon electrical board. This was not due to wear and tear on the car, but instead due to poor manufacturing of the part. The rack and pinon electric board should never fail, and is very dangerous. The power steering system went out twice, once while driving on the road during a snowstorm and another while parked in the driveway. Very…

    ODI 11299977

  • December 31, 2019

    Electrical System · Steering

    My 2013 ford fusion power steering failed, get power assist failure message as well as lane assist failure message very dangerous

    ODI 11292315

  • December 28, 2019 · 90,000 miles

    Steering

    My 2013 ford fusion has an epas steering system. Girlfriends took the car to wisconsin over the weekend before the blizzard and noticed the steering got a little tight. Next day after an oil change was done and the vehicle was back in her parents driveway she went outside to go pick up our daughter and the power steering completely went out. She was not driving at the time of the incident but there were no warning…

    ODI 11296716

  • December 24, 2019 · 30,000 miles

    Electrical System · Steering

    Power steering gave out. I was driving in a rural area and the car became extremely hard to turn, and upon starting the vehicle, very very tight steering wheel

    ODI 11291417

  • December 6, 2019 · 68,000 miles

    Steering

    I was driving on a busy street and the power steering quit working while maneuvering around some other driver, and i almost got into an accident. It is very hard to steer now, i have checked the fuses and heard that ford's power steering assist is notorious for failing.

    ODI 11287779

  • December 3, 2019 · 56,000 miles

    Electrical System · Steering

    Constantly getting a message on dash "power steering assist fault". Occasionally a message about transmission comes up but too quick to read. See that ford has done a recall on both of these items but haven't actually issued it yet. My vin is not showing as one affected despite getting these messages. I am hearing some sort of noise that we can not identify and worry it is something with either one of these issues.…

    ODI 11309585

  • November 26, 2019 · 93,993 miles

    Steering

    Steering assist fault service required i have a 2013 ford fusion and this light came on. I have lost any and all power to my steering. I can still drive it, but it is very hard to turn the wheel in any direction unless i give it gas. I called ford to see if this was under warranty, but they told me that they needed to look at it before they can tell if there were any recalls. They also charged me $150 and then…

    ODI 11282511

  • November 15, 2019 · 95,431 miles

    Steering

    The power steering light was coming on and then going off within seconds on the evening of 11-15-19 and the morning of 11-16-19 we get in the car to start our day and the steering wheel is completely locked up. We had the car towed to the dealership and was told that the steering gear has failed and needs to be completely replaced. I authorized the work to be done and it was completed on 11-19-19 but my problem is…

    ODI 11282824

  • October 24, 2019 · 128,000 miles

    Steering

    Steerin failed: when driving streering when out no power steering cost to replace rack and pioion $3100.00. This car is very unsafe with this problem my son was lucky he was going slow when this happened.

    ODI 11277526

  • October 23, 2019 · 101,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. The contact stated that the steering wheel failed to move and the "power assist fault" message was displayed. The contact called hardy family ford (1255 marietta hwy, dallas, ga 30157, [redacted]) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was called and referred the contact to the local dealer and nhtsa. The failure mileage…

    ODI 11270474

  • October 15, 2019 · 140,000 miles

    Steering

    While driving a warning message came up on the dashboard saying steering fault service now. The steering seemed fine for a few miles driving at 70 mph on the highway, but as i slowed down and got closer to home, the steering power deteriorated. As i was turning into my driveway it almost feels like the steering wheel is completely locked. The error message on the dash now says "steering loss stop safety". Upon…

    ODI 11268678

  • October 14, 2019 · 50,000 miles

    Electronic Stability Control · Steering · Unknown Or Other

    Service advance trac, traction control, abs, and steering assist fault lights all come on randomly and it becomes extremely hard to steer. When this is going on, the lane keeping system does not work and the turn signal needs shut off after every turn. Having no power steering and trying to turn off your turn signal while driving is extremely dangerous. These lights randomly come on and go back off. I live in pa, if…

    ODI 11268951

  • September 24, 2019 · 82,000 miles

    Steering

    Parked my vehicle today and it was perfectly fine. When i came back out a couple hours later i started it and immediately i got two warning messages on my car stating two of my assisted features were not available and my power steering was completely gone. Started doing research into this issue by calling my local ford dealership to see if they could get me in and they said they couldnt today and to call back the…

    ODI 11257891

  • September 12, 2019 · 74,537 miles

    Steering

    I am writing today to share with you an issue we are having with our 2013 ford fusion. We were driving down the road during the rain. When the power steering abruptly failed. Luckily, we did not have an accident. This is the second time this has happened to me. The first time was 7 months ago and we had to replace the rack and pinion both times. There obiviously is a problem with them and i feel something should be…

    ODI 11256766

  • September 2, 2019 · 208,147 miles

    Steering

    While driving at 70mph on a crowded highway, the electronic power steering went out on my 2013 ford fusion with the error message of "steering loss stop safely", there was no early warning. The message was freighting as i was then afraid to turn the wheel as it said steering loss, not "power steering loss". I pulled over and figured it was power steering and nursed it to a safe place. If i had been turning into a…

    ODI 11265689

  • August 23, 2019 · 106,000 miles

    Steering

    Car lost power steering after driving in rain. There are recalls for power steering on this model year, but dealer tells me mine isn't part of it. Recall needs to be expanded

    ODI 11246170

  • August 5, 2019 · 117,000 miles

    Service Brakes · Steering · Unknown Or Other

    I called ford before and the guy on the phone said that the recall was vin specific and my vin had not been included. Although, the same issues they are saying is happening is happening with my car right now. I put it in park it drives, i do use my emergency brake at all times now, i put it in reverse it goes forward, i put it in neutral it reverses; if there were an emergency currently i am not able to hit the gas…

    ODI 11246423

  • July 28, 2019 · 59,106 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. While driving 35 mph, the power steering assist indicator illuminated and the contact lost control of the steering wheel. The vehicle came to a stop when the front passenger rim struck a curb. The contact was able to drive the vehicle home. The manufacturer advised that the vin was not included in nhtsa campaign number: 15v250000 (steering). The vehicle was not taken to a…

    ODI 11240705

  • July 26, 2019 · 113,000 miles

    Steering

    Steering wheel bolt has come loose and started to shake

    ODI 11235311

  • July 26, 2019 · 41,500 miles

    Engine · Service Brakes · Steering

    While i started reversing towards my driveway entrance my vehicle got completely paralyzed as i changed gears from drive to reverse, my steering wheel, brakes and shift gear stoped responding, i managed to carefully move my car to a safety location but i was in a dangerous situation when i had to let my car slide down the road of my house in order to let the traffic (i had unintentionally caused) carry on. I then,…

    ODI 11243001