1. Ford Fusion
  2. Problems
  3. 2013
  4. Steering

2013 Ford Fusion Steering Problems

207
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 207 stored complaint records:

  • 6 indicate a crash
  • 3 indicate injury
  • 5 indicate fire

What owners report

  • power steering · 91 records
  • steering wheel · 50 records
  • steering assist · 28 records
  • assist fault · 20 records
  • failure mileage · 16 records
  • steering rack · 12 records

Mileage in stored records

BandRecords
60–100k mi65
30–60k mi59
1–30k mi47
100–150k mi21
150–400k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 20, 2019 · 67,414 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. While driving 35 mph and turning right, "power steering assist fail" appeared on the instrument panel and the steering wheel became difficult to turn. The contact was able to drive safely to germain ford of columbus (located at [redacted], columbus, oh 43235, [redacted]). The dealer stated that the failure was associated with nhtsa campaign number: 15v250000 (steering). The…

    ODI 11221537

  • June 18, 2019 · 131,380 miles

    Steering

    On a wet, rainy day, i lost power steering assist completely, luckily at about 20 miles per hour. Days later, a bolt had to be replaced which they did free of charge. The power steering cost me $1730.50.there are recalls on this for other 2013 fusions. Why not mine?

    ODI 11229583

  • June 14, 2019 · 63,001 miles

    Steering

    Car lost power steering completely without warning making the car almost impossible to steer and control. Car was in motion on a busy city street at the time it happened.

    ODI 11222197

  • May 29, 2019 · 81,000 miles

    Steering

    The vehicle loses power steering upon start up. Three warnings come up: : steering assist fault, service advance track, and hill assist. This is an intermittent, but consistent problem which increases in frequency and duration, lasting as much as 20 miles at a time. The vehicle has been to the dealer multiple times over more than 2 years without a successful diagnosis and repair.

    ODI 11229540

  • May 28, 2019 · 61,865 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. While driving 5 mph, the steering wheel became difficult to turn and the power assist error warning indicator illuminated. The vehicle was taken to autonation ford union city (located at [redacted], union city, ga 30291) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was…

    ODI 11217058

  • May 2, 2019 · 89,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. The contact stated that the vehicle was repaired per nhtsa campaign number: 15v250000 (steering) three years ago; however, the vehicle was experiencing a failure. While driving 30 mph, the steering wheel became difficult to turn. The contact was able to drive to an independent mechanic who diagnosed that the steering gear motor bolts needed to be replaced. The vehicle was…

    ODI 11222771

  • April 11, 2019 · 105,000 miles

    Steering

    Power steering failure message lit up on dash while traveling down the road at approx 40 mph. Power steering seemed fine. After parking the car and leaving it several hours, started the car and message came back and car had no power steering assist. I was lucky that i was not traveling down he road when failure occurred.

    ODI 11195801

  • April 2, 2019

    Steering

    Tl* the contact owns a 2013 ford fusion. While driving 60 mph, the steering failed. The contact had to use force to steer the vehicle and the power assist warning indicator illuminated. Airport ford (8001 burlington pike, florence, ky 41042, [redacted]) diagnosed and repaired the steering bolts. The manufacturer was made aware of the failure. The failure mileage was unknown.

    ODI 11193634

  • March 30, 2019 · 62,000 miles

    Steering

    Power steering stopped working. There are numerous recalls for this but apparently not on this vin because it is a 8/2012 build. But it is the same problem they have with over 400,000 other fusions. We were turning around in a parking lot when the steering suddenly became very difficult. The light to check power steering had been on for 5 minutes prior to the failure.

    ODI 11194640

  • March 22, 2019 · 76,000 miles

    Electrical System · Electronic Stability Control · Steering

    Have not brough to dealer yet, however all my lights lit up and have not turned of so far. Advancetrac, blindspot, rear camera assist, abs, etc.. Basically all my assist have come on. Since they have come on my steering has been tough, as if the electrical assist was disabled because its combined with the abs system. According to a youtube video posted online, the problem is a corroded or malfunctioning wire in the…

    ODI 11191017

  • March 21, 2019 · 68,000 miles

    Steering

    Takata recall when i turn on my car the warning message said "power steering service now." when i try to get out of the parking lot of the store. Had to call a tow to get it to a shop. Since ford was all booked up and dont have an opening till 3-4 weeks later so i took it to a shop that would take a look at it the next day. The shop told me that my rack and pinion was not working. They said was the car in any…

    ODI 11190994

  • March 6, 2019 · 88,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. The contact stated that the "steering fault service now" message displayed and the steering wheel became extremely difficult to maneuver while driving around a roundabout. Also, the "steering stop" indicator flashed while driving. An independent mechanic diagnosed that the steering gear needed to be replaced. Greg hubler ford (2001 e mcgalliard rd, muncie, in 47303, muncie in…

    ODI 11184789

  • March 1, 2019 · 50,000 miles

    Steering

    Loss of driver steering assist. Steering became stiff. Vehicle was parked.

    ODI 11222389

  • February 11, 2019 · 180,000 miles

    Power Train · Steering

    Tl* the contact owns a 2013 ford fusion. While driving 20 mph, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.

    ODI 11180083

  • February 10, 2019 · 184,000 miles

    Electrical System · Power Train · Steering

    My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’t get steering to unlock at…

    ODI 11176297

  • January 26, 2019 · 62,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. When the vehicle was started, the steering ability seized and the check engine warning indicator illuminated. The vehicle was driven to byers ford (1101 columbus pike, delaware, oh 43015) where it was diagnosed that the electric power steering failed and needed replacement. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure…

    ODI 11174740

  • January 21, 2019 · 43,000 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. The contact stated that after starting the vehicle the message 'steering assist failure' had displayed and the steering wheel was difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified. The failure mileage was 43,000.

    ODI 11301045

  • January 13, 2019 · 70,000 miles

    Steering

    I bought my 2013 ford fusion brand new. I only have 70,000 miles on the car and zero accidents. I drove my car to the gym on a saturday morning and made it home no problem. When i went out to my car the following day the dash lit up with notices of "hill start assist not available" service advancetrac and power steering assist fault" the wheel would not turn and was undriveable in my driveway. I have found countless…

    ODI 11170420

  • January 7, 2019 · 60,000 miles

    Service Brakes · Steering

    When in reverse while moving the steering wheel went into locked position and brake pedal could not be applied (in driveway) restarted vehicle in hopes of a reset only this time when put in reverse warning light came on and said transmission was in park not able to move previously car overheated in 96 feet from a cold start (driveway) also 3 other times had a power assist failure (highway in motion) the vehicle has…

    ODI 11166679

  • January 2, 2019 · 5,600 miles

    Steering

    Loss of power steering assist during driving causing the car to only have a few degrees of unassisted steering available.happened on the highway, but was able to pull off and get a tow. This has been an issue with this model and year car, but for some reason the vin did not fall under the recall. Complete steering unit requires replacing at cost of $2700.00. Over 500 accidents have been reported for this exact…

    ODI 11164574

  • December 31, 2018 · 53,000 miles

    Steering

    The rack and pinion on my 2013 ford fusion has gone out with 53,000 miles on my car through no user fault. I first noticed the noises when turning the car on and pulling out of a parking spot. Without warning the stearing started making grinding noises (like what a car makes when the power stearing is going out) and would the wheel would periodically catch (this is within two days of the noises starting) when i…

    ODI 11164899

  • December 15, 2018 · 160,000 miles

    Steering

    Steering all of a sudden became super stiff, many warning lights lite. Almost caused crash into parked car, lucky was at slow speed 10 mph. Note other recalls for same issue ford said this vin is not covered but issues are the same as others in the recall. Car is at dealership to be fixed root cause rack & pinon assembly replacement. Ref:…

    ODI 11162182

  • December 11, 2018 · 45,500 miles

    Steering

    Tl* the contact owns a 2013 ford fusion. While driving 30 mph, the steering wheel seized. On another occasion, the steering wheel seized after the engine was turned off and restarted at a fuel station. The power steering warning indicator illuminated. The contact's spouse drove the vehicle home. The vehicle was taken to town and country ford (5401 e independence blvd, charlotte, nc 28212, [redacted]) to be…

    ODI 11163556

  • December 10, 2018 · 76,000 miles

    Steering

    My power steering assist fault flashes and ford tells me there is nothing wrong. I saw a recall for the electric power steering due to salt corrosion on the 2013 but they are telling me mine wasn't one of them. Why isn't my vehicle on the recall list since i live in new jersey with harsh winters. This seems unfair since it seems to be the same problem as the recall. Time is of the essence before someone dies in a…

    ODI 11161313

  • December 8, 2018 · 112,000 miles

    Steering · Wheels

    Driving power steering light came on and lost all steering in the vehicle . Had to over power the wheel in order to get to a safe spot.we were in the city driving.

    ODI 11156989