2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. While driving 35 mph, the steering wheel became difficult to maneuver. In addition, when parking the vehicle, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. While driving the vehicle to the dealer, the failure recurred. The vehicle was towed to autonation ford…
ODI 11139856
Steering
Tl* the contact owns a 2012 ford fusion. When the vehicle was started and placed into drive, the steering seized and the steering power assist warning indicator illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.
ODI 11139442
Steering
Tl* the contact owns a 2012 ford fusion. While driving 35 mph on gravel road and then on a paved highway, the steering wheel became difficult to turn. In addition, the power steering assist warning message appeared. The vehicle was taken to an independent mechanic who stated that the steering motor failed. The vehicle was taken to karl klement ford (2670 u s 287, decatur, tx 76234, [redacted]), but the vehicle was…
ODI 11139260
Steering
Power steering suddenly stopped working. It started when the car was turned on and would say "power steering fault" and if i restarted the car it would go away. It would work on and off. It eventually stopped working altogether.
ODI 11228685
Steering
The power steering assist fault appear as the car was moving in reverse and lost the use of steering occurred it happened twice within a two week span. Took it to dealer it gave the code u3000:49-08
ODI 11139875
Steering
At 119,889 miles on 6/26/2018, i took a ford fusion to the dealer after the power steering went out. I was driving the vehicle when a warning flashed across the display that the power steering needed to be serviced immediately, however the power steering was working fine until i turned the engine off. After restarting the engine, the power steering would not function. I took the ford fusion to the dealer and the…
ODI 11131839
Electrical System · Electronic Stability Control · Steering
When driving my 2012 ford fusion sel awd, the power steering will (at random) cease to function and causes extreme difficulty in steering. It is nearly impossible to pull over safely. At speed this is an extremely dangerous and terrifying event. The lights for the traction control system, the power steering system, and occasionally the advance trac system come on. It is not always all of the lights all of the time,…
ODI 11130905
Service Brakes · Steering
At low speed traveling down the road my vehicle notified me of two warnings one saying service advancetrac another saying service power steering
ODI 11130892
Steering
Sept 23.on a street while driving the power steering service light came on.the service instrak.light came on.the steering became very very hard to turn. Parked and found no fluid because this car has electronic steering. Sept 24.it was taken to the ford dealer to get this checked. I found the nhtsa recall 15v340000 and wanted ford to honor this recall. I put in a case with ford which they denied 4 days later.…
ODI 11139918
Steering
Tl* the contact owns a 2012 ford fusion. While the contact's son was driving 25-30 mph, the steering wheel failed to turn and the power steering indicator illuminated. The vehicle was taken to an independent mechanic who stated that there was an electrical failure. The contact called the local dealer (golf mill ford, 9401 n milwaukee ave, niles, il 60714, [redacted]) and was informed that the vehicle was not…
ODI 11130598
Steering
Tl* the contact owns a 2012 ford fusion. The contact received a recall notification for nhtsa campaign number: 15v340000 (steering). While driving at unknown speeds, the steering wheel was difficult to turn and the power assist steering failure message was displayed. Additionally, there was an abnormal dinging noise. The vehicle was towed to crossroads ford of indian trail ([redacted], indian trail, nc 28079,…
ODI 11131487
Steering
Car lost all steering and pulled to the left with a warning light illuminated stating service power steering now. Ford replaced a steering gear that was supposed to be a recall less than 30 days and 300 miles later it happened again with the wife driving 70mph on the highway. This car is a danger to drive and is going to cause deaths. Ford is now wanting to charge me for the repair.
ODI 11129800
Steering
My 69 year old mother was driving the 2012 ford fusion when she lost steering control and nearly had an accident. It took all her strength to wrestle the steering wheel to the side of the road. I contacted the local ford dealership and was told i would have to pay to have it repaired even though there was a recall due to that exact problem with steering. The car was not cornered because the mileage was 153000. Three…
ODI 11128593
Steering
My vehicles steering gear was recalled and replaced in january of 2016. The part that was put in to rectify the recall was part #ae5z-3504-de. This repair was done at ourisman world of ford in alexandria, va 22303. This part failed on septekmber 5, 2018 and had to be towed to the dealer and replaced again. Oursiman charged us for the second repair. Shouldn't this be covered under the recall still, or at least be…
ODI 11129402
Steering
Was picking my kid up from school. Backing into a spot and as i went to pull foward alittle my steering wheel locked and power assist fault appeared on the screen on my dashboard . I was part of a recall in 2015 for the same issue. Luckily it wasn't 5 mins later with my kid in the car driving. Seems to be a ongoing issue with steering issues my has always had a little tick while driving
ODI 11124653
Electronic Stability Control · Steering
Lost power steering. Have service power steering now message and service stabilitrac.
ODI 11124413
Steering
The electric steering failed as described in a recall for other 2012 ford fusions, but not my own.
ODI 11282815
Air Bags · Steering
Takata recall i received notice in august 2018 about a recall on my vehicle, and have since contacted ford dealerships several times to have my airbag replaced, to ensure the safety of myself and my passengers. I have been informed that there is too high of a demand for these airbags, and that ford does not have any replacements (according to the dealership in bayshore, ny). They have since ignored my recurrent…
ODI 11161830
Steering
The power steering failed suddenly while driving.
ODI 11122452
Steering
Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the power steering seized and a tire blew out. The vehicle was able to be driven off the road and to the contact's residence. The manufacturer stated that there was no recall for the failures; however, there was a customer satisfaction program where the power steering would be covered by a dealer. The contact called nazareth ford ([redacted], nazareth,…
ODI 11121843
Steering
Loss of power steering. Lights flickered while driving 35 mph, then service advance trac and service power steering message came across dashboard. Drove home and turned off the vehicle and when i turned the vehicle back on same messages appeared and steering wheel is too hard to turn therefore unable to drive.
ODI 11243572
Steering
Tl* the contact owns a 2012 ford fusion. While stopped at an intersection, making a left turn the steering power steering assist warning light illuminated which caused the steering to cease. The contact was able to drive the vehicle in manual steering mode to his father's residence. Bickford ford [redacted], snohomish, wa 98290 [redacted] was contacted by phone and informed of the failure. The contact was informed…
ODI 11308840
Steering
Tl* the contact owns a 2012 ford fusion. While driving 50 mph, the vehicle lost the ability to steer and the power steering failure warning indicator illuminated. The contact mentioned that the vehicle needed to be driven in manual mode after the failure. The vehicle was taken to woodhouse ford (3633 n 72nd st, omaha, ne 68134, [redacted]) where it was diagnosed that there was a steering gear failure, which needed…
ODI 11121511
Steering
While in stationary, the steering wheel locked up and i could not turn the vehicle. A message appeared on the dashboard saying "service power steering now." i had it towed to a mechanic and confirmed that there is a problem with the electronic power assist and must be replaced. However, the steering came back to normal after a day. I found out on ford's website that there is a recall (15n01) issued on the car and…
ODI 11120484
Steering
The "rack and steering gear is broken" which is the same thing as a recall for this car, but apparently doesn't apply to my vin number and therefore is not covered. I took it to a non ford repair center and they confirmed that is was the same issue as stated in the recall for other 2012 ford fusions, but i have to pay almost 2,000 to get it fixed on my own. I spent 107 dollars getting it looked at first by the other…
ODI 11118579