2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Service power steering now there is no power steering at all and the vehicle only has 38,388 miles on it. The dealership wants $1,700 to replace it. I could have been injured severely it there was other vehicles in the area. It went out unexpectedly when i was turning at an intersection. That scenario definitely caught me off guard. I hit the curb slightly and messed up my front bumper because of it. Luckily i had…
Crash reported
ODI 11150879
Steering
I got a message on my dash that say, " service power steering now- advancetrac." this occurred has i was on my way home from creve coeur mo to ofallon mo, so the car was in motion. My steering wheel stiffened very tightly; i was not able to turn very well. This is all the information i have as i am still investigating the problem.
ODI 11150811
Steering
Recall was issued in 2015 with 2 possible actions: if car had captured a dtc for power steering, replace power steering components on car, or if no dtc was captured, update programming. The latter was performed on 9/9/2015. Warranty was extended to 10 yrs/150k miles. The vehicle had 99,419 miles at time. At approximately 160k miles (oct 2018), the car started having incidents where the power steering would not…
ODI 11156531
Electronic Stability Control · Service Brakes · Steering
Was driving around 35 mph and heard a clunk. A few seconds later and another clunk. Then heard a grinding noise and the loss of traction light came on, so i put my foot on the brake, at which point it became clear that the grinding noise was from abs engaging. Slowed down to under 25, and it stopped these issues. Sped up to above 30, and the problems reoccurred. As these things happened, it became harder to steer.…
ODI 11151428
Steering
Power steering assist loss while driving. I was in drive at stop sign in the city and when i went to take off at about 25mph, the power steering light indicator came on and flashed service power steering now, and in that moment the steering of the wheel became extremely hard to control.
ODI 11150127
Steering
While driving a warning message came on the screen ( service power steering now ) i pulled over and turn the car off. When i attempted to continue to dprive the steering wheel was hard to turn. I put the car in park and called aaap for a tow.
ODI 11145387
Steering
Tl* the contact owns a 2012 ford fusion. Shortly after owning the vehicle, the steering wheel became difficult to turn in either direction. Mac haik ford (10333 katy fwy, houston, tx 77024, [redacted]) was notified of the failure. An independent mechanic stated that the failure was related to nhtsa campaign number: 15v340000 (steering). Upon speaking to the manufacturer, the dealer indicated that a software update…
ODI 11205305
Steering
Have a 2012 fusion sel, having service power steering, as well as service advance trac issue. I noticed there is a recall on this upon checking my vin it says my vehicle does not have the recall just curious why this is when i'm having the same issue as so many others, does not seem fair they got there's fixed, but i'm expected to pay.
ODI 11145064
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated while driving 30 mph, she heard an abnormal noise and the steering and traction control warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
ODI 11144547
Power Train · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that that the vehicle started, but the steering wheel was unable to move. The vehicle was taken to an independent mechanic where the contact was informed that a new rack and pinion or steering column was needed or the computer would need to be reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage…
ODI 11144090
Steering
We have had this steering problem three times already. When driving the service power steering light comes on and the advanc trak. Driving normal speed and on a normal smooth road. The power steering works after this until you turn the engine off and back on. We have taken the vehicle to the ford dealership each time this happened and one of those times they have re-programmed the power steering under a recall and…
ODI 11143847
Steering
Power steering control module/ power steering assist
ODI 11163779
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at 40 mph, without warning the power steering failed. The contact stated that the service power steering light illuminated after the failure. The vehicle was not taken to be diagnosed nor repaired. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was contacted and notified of the failure. The…
ODI 11144039
Steering
Electronic power steering failure. Gene latta ford hanover, pa. Said ford will not fix because it has more than 150 k miles on the vehicle.
ODI 11143605
Steering
During driving my fusion the dahbord started showing the electric power assist system and the car became hard to turn like i had no power steering .i took it to ford and was told it was a recall on my car but i had missed the recall date for it to be repaired and that ford was not obligate to repair it that it was my problem.called were i got the car from they told me it was repaired because you can't sell a car…
ODI 11176008
Steering
My power steering has a defect in it. I had it fixed back in dec of 2016 and now its doing the same thing as before. Stiffiness in turning and message across dashboard. This is the second tome this has happen and almost caused me to wreck. What do i need to do because its asking to get serviceds soon and screen
ODI 11142201
Steering
In 2015, there was a recall for 2011-2012 certain types of ford fusions. This is the second time the "service power train" warning has come on while i was driving. When this happens, i have no time to pull over. I have been fortunate to have never experienced this while on the highway. The first time this happened, i almost rolled into a ditch as there is no time to actually service the car because the wheel locks…
ODI 11142976
Steering
I have had two instances where my power steering went out while i was driving. One the warning comes on, you have no time to 'service' the power steering. You immediately lose the ability to steer. The first time this happened, i almost drove into a ditch. Luckily, my dad towed it to a local mechanic, and he was able to reset the error code. Well, it happened again on sunday. I was driving, the warning to 'service…
ODI 11142304
Electrical System · Electronic Stability Control · Steering
Starting my car every morning, and the power steering doesn't work. I turn the car off and start it again to get it to work. Took it in for recall once already. . Fan won't work at all, just smells hot. For ac, heater, and defrost.
ODI 11141729
Steering
Tl* the contact owns a 2012 ford fusion. While driving 30-35 mph, the power steering failed and the vehicle became very difficult to maneuver. Shults ford of harmarville (located at [redacted], pittsburgh, pa 15238, [redacted]) was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The…
ODI 11141785
Engine · Steering
Tl* the contact owns a 2012 ford fusion. While driving, the check engine indicator illuminated and the power steering ability was reduced. The vehicle was pulled over to the side of the road. The vehicle was driven to an independent mechanic who diagnosed that the rack and pinion was sensing over effort and shutting down the power steering. The vehicle was taken to the dealer (al packer's white marsh ford, 9801…
ODI 11155643
Steering
Steering went out hard to steer , is there a recall on my car for this
ODI 11141369
Steering
A massage came up saying service power steering now and it went out right on the road. They had a recall on the power steering sensor they replaced it in 2015 and now in 2018 its not working again and i am having to pay big money to fix it. I hate this car it just seems to have trouble i have had 3 recalls on it. I am a grandmother and i had them in the car you know how hard it is to steer without power steering it…
ODI 11140403
Steering
Was on my way to pick up my son from school, traction light came on, got the car turned into school, everything was ok. Traction light went off from leaving the school, came back on when we came to a stop light, then the power steering assistant came on, 'service soon'. Got home and was going back to work, couldn't turn steering wheel. I just parked the car. Only drove about 5 miles before it locked up. Luckily i…
ODI 11140313
Steering
October 12,2018 as i'm leaving home around 6:45 am to drop my daughter off at daycare and head to work. The service light comes on for the power steering. The steering wheel is molding hard to turn but not bad enough where i was struggling much. I made it to work as i live about 15away from my daughters daycare. Around 4:50pm est i clocked and tried to leave from work to head home and i could not turn the steering…
ODI 11140161