2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Was backing out of the driveway and could not turn the wheel at all. Noticed the warning light saying to service power steering now. I had just parked 2 hours earlier and the car was fine.
ODI 11162125
Steering
Tl* the contact owns a 2012 ford fusion. While driving 60 mph, the power steering indicator illuminated and the steering became difficult to maneuver. The vehicle was taken to metro ford (2860 s noland rd, independence, mo 64055, [redacted]) where it was diagnosed that the power steering rack failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately…
ODI 11163701
Steering
Tl* the contact owns a 2012 ford fusion. When the vehicle was started, the power steering assist warning indicator illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to pat millikan ford ([redacted], redford charter twp, mi 48239, [redacted]) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was not made aware…
ODI 11278302
Steering
Tl* the contact owns a 2012 ford fusion. While driving 35 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering assist failed and needed to be repaired. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and stated that the vin was not included in…
ODI 11169957
Steering
The car was park got in the car to go home and the steering wheel is lock and don't want to move...dash board tell me steering wheel assist fault service soon. I just purchase this car 8 months ago...please help...thank you
ODI 11160910
Steering
Tl* the contact owns a 2012 ford fusion. After the front driver side tire was changed, the contact attempted to restart the vehicle and the steering wheel seized. The contact had to use excessive force to steer the vehicle home. The "power steering service now" and "advancetrak" appeared on the instrument panel. The contact took the vehicle to a local mechanic and they unplugged the battery to restart the electrical…
ODI 11157307
Air Bags · Steering
Tl* takata recall. The contact owns a 2012 ford fusion. While driving 15 mph, the steering wheel seized while attempting to park. When the contact returned to the vehicle, the steering wheel was locked and the power steering assist indicator illuminated. The contact called classic ford lincoln of columbia ([redacted], columbia, sc 29210, [redacted]), but no assistance was provided. The vehicle was not diagnosed or…
ODI 11162316
Power Train · Steering
Was driving girlfriend to doctor and fix power steering light came on we made it to the appointment and i parked my car and turned it off... On returning to my car to leave i tried to pull out parking spot but steering wheel is very hard to turn and is unsafe to drive...
ODI 11157216
Electronic Stability Control · Steering
For no reason i got two warnings when driving stabilize and power steering. At the time my mom was driving. She couldn't turn as we were turning a corner and ended up in a ditch! From what i see this is a problem with a lot of other ford fusions! And this isn't recalled? Theses shouldn't be going out already? My vehicle has 60k miles! We could have died!
Crash reported
ODI 11156007
Steering
Drove vehicle 15 miles to destination and then another 15 miles back home without incident. Parked and fully turned vehicle off and went inside the house. Returned to the vehicle 6 minutes later and upon inserting key and starting vehicle got the message power steering assist fault and the steering wheel was near impossible to turn. Returned to the house to google the error and to my surprise found that this was a…
ODI 11154789
Steering
LOST OF POWER STEERING
Crash reported
ODI 11162206
Steering
One month ago, i got a "power steering assist fault" when i started the car. Restarting the car made it go away, but it would come back within a day. The car also started pulling like it was way out of alignment. So on day 3 of this, i took it to the dealership where they replaced the steering gear. One month later, my car is again pulling like it's out of alignment (or maybe i'm fighting the power steering). This…
ODI 11154468
Steering
Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the vin was not included in nhtsa campaign number: 15v340000 (steering) that was related to the failure. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic…
ODI 11155139
Electrical System · Steering
I started my car, backed out of the driveway and my steering wheel wouldnt turn. An alert popped up on the dash saying "power steering assist fault" and i could not turn the steering wheel at all. I restarted thr car, all seemed fine. As i was driving, down the street towards the stop sign, it happened again.
ODI 11154646
Steering
Driving on the highway during a turn in the road the power steering stopped working. A check power steering light flashed on the dash, i was unable to turn the wheel and was forced into the ditch. I had my boyfriend come get me and drive the car home he said the steering was 4x harder to turn than a manual steering rack. I looked up the issue online and it came back to 385,000 11-12 fusions being recalled because of…
Crash reported
ODI 11154615
Steering
Tl* the contact owns a 2012 ford fusion. While making a left turn into a parking lot, the steering wheel seized and the power steering warning indicator illuminated. In addition, while driving above 30 mph, the vehicle drove normally. When driving below 30 mph, the steering wheel became difficult to steer. The contact drove the vehicle to tyler ford (located at 2626 s sw loop 323, tyler, tx 75701, [redacted]), but…
ODI 11162570
Engine · Steering · Traction Control System · Wheels
Tl* the contact owns a 2012 ford fusion. While driving approximately 60 mph, the steering wheel seized and the vehicle decelerated and stalled. Also, the front passenger side wheel detached from the vehicle, and the power steering and traction control warning indicators illuminated. The vehicle was towed to bob thomas ford west ([redacted], fort wayne, indiana 46804, [redacted]) where it was diagnosed that the…
ODI 11153944
Steering
I was driving down the street,and the power steering went out, lost control hit the curb.thank god i didn't hit someone.
Crash reported
ODI 11153487
Steering
Tl* the contact owns a 2012 ford fusion. While driving 55 mph, the steering wheel seized. The contact mentioned that the steering wheel became difficult to steer and the power steering assist fault warning indicator illuminated. The vehicle was not taken to a local dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 77,000.
ODI 11153112
Steering
I went out parked the car. Came back to car pulled off and steering wheel was locked
ODI 11152977
Electrical System · Steering
Power steering assist fault came up last night out of nowhere when i went to drive home at night in the rain. I was stationary when it came on and its happened once before but i turned my car off then back on and it went back to normal. This time i tried the same thing but it never cleared itself and i'm currently driving it with no power steering because i needed to go to work. Very dangerous and a major…
ODI 11152799
Steering
I was backing out of my garage and as i tried to turn the steering wheel to follow the curved driveway, it was impossible to turn it resulting in me backing into the yard and barely missing a tree before i could get the vehicle stopped. If i had been travelling on the highway when the failure occurred, it would surely have resulted in a horrible accident. For the power steering to suddenly fail while driving in…
ODI 11152145
Steering
I was driving to work when a light popped up saying "service steering". It was fine until i turned off the car and then started it later, when it wouldn't turn without excessive force.
ODI 11193240
Steering
Power steering has failed 3 times on this car...will be fine then power steering assist is lost and have had to replace the entire steering rack 3 times. Light comes on while driving then after turning vehicle back on will not move has to be towed.
ODI 11246604
Steering
Power steering failed at start up, vehicle display stated power assist fault put in reverse. Attempted to back vehicle out of parking spot but the vehicle direction could not be controlled. Immediate remedy was to restart the vehicle to reset. We took the vehicle to dealership for service asap following the incident
ODI 11150903