2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Power steering is not working at startup sometimes. Get a message on the dashboard about "electronic steering assist fault". Restarting the engine solves the issue. Why is this car not under the recall? It fits the description of the recall for this make model and year. It does not have the v6 engine.
ODI 11118243
Steering
The electric steering unit failed as described in a recall for other ford fusion vehicles, but mine specifically was not covered under recall.
ODI 11185030
Steering
My car is having a steering assist fault. Almost half a million similar vehicles recalled for the same issue but ford won't fix this under recall.
ODI 11123063
Steering
The car had been parked for 2 days. I went to turn the car on, and it was immediately clear that the power steering wasn't working, and 'service advancetrac' 'service power steering now' notifications are on. This car had been recalled already for this issue, and clearly whatever they did, did not actually fix the problem. However, sunrise ford repair told me the recall was no longer on my car, and that it a recall…
ODI 11114625
Steering
Knocking sound and looseness in steering wheel. My mechanic says it is the rack and pinion. Ford garage says it is not covered by recall unless it has warning sound. Knocking happens whenever i am driving it.
ODI 11115883
Steering
Tl* the contact owns a 2012 ford fusion. While pulling out of the driveway, the steering lost power and the steering assist warning indicator illuminated. The contact called mid bay ford lincoln at [redacted] (located at [redacted], watsonville, ca 95076) and a diagnostic test was recommended. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to nhtsa. The…
ODI 11172735
Steering
Tl* the contact owns a 2012 ford fusion. While driving 65 mph, the power steering malfunctioned and the warning indicator illuminated. The vehicle was taken to an independent mechanic who was unable to find a failure code. The dealer (krieger ford, inc, [redacted], columbus, oh 43229, [redacted]) was contacted and stated that there was no recall for the power steering. The vehicle was not diagnosed or repaired. The…
ODI 11115374
Steering
We were driving the car and the power steering locked the car did not give us an alert until the power steering finally locked. We could not break we had to quickly shut off the car and we weren't near our home when this occurred
ODI 11122846
Steering
Yesterday on july 15, 2018 the power steering on my car went out while i was driving to the store. It flashes on the dash to service power steering now. I've see. Online that their was a recall before in 2015 on my car for the power steering but when i went to ford they said there was no recall. It is completely unsafe to be driving and all sudden the steering wheel is tight and hard to turn!
ODI 11111634
Steering
While driving my power steering failed, then proceeded to lock up once i pulled the car over. Could not move the steering wheel at all, had to get the car towed.
ODI 11111513
Power Train · Steering · Suspension
Front left transmission seal leaking, axle shaft loose and damaged, wheel increasingly wobbly with speed. Directly and negatively affects brake rotors and pads as well as wheel knuckle stability and shock absorber wear. Car is dangerous to drive as steering control has decreased dramatically. The rubber seal around the transaxle on the left (driver side) front wheel axle has been sliced open from the inside by metal…
ODI 11118712
Steering
Driving on a city street, power steering suddenly disengaged. Message on dash said 'service power steering now.' i was able to manually steer safely home. Contacted ford customer service and was told that the safety recall only applies to cars with less than 150k miles. Since the previous owner had driven more than that, the car is suddenly safe!? How can a safety recall expire? Ford wants $2000 to repair a design…
ODI 11112226
Steering · Suspension
Starting at 36,000- 120,000 miles the control arms wear prematurely. Given the design of the linkage system this causes the steering to bind in a fashion that causes the driver to have to over steer to get the power steering to overcome the bound linkages and momentary loss of control
ODI 11112301
Steering
Tl* the contact owns a 2012 ford fusion. While driving at low speeds, the contact needed extra strength to steer the vehicle and the power assist warning indicator illuminated. After restarting the vehicle, the steering wheel became operable again. The vehicle was not taken to the dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not contacted. The failure mileage was 80,000.
ODI 11165123
Steering
Tl* the contact owns a 2012 ford fusion. While driving various speeds, the steering wheel seized. The vehicle was taken to brighton ford (190 w bromley ln, brighton, co 80601, [redacted]) where the rack and pinion and steering gear were replaced three times, but the remedy failed to repair the vehicle. The contact called the manufacturer, but was unable to speak with a representative. The vin was not available. The…
ODI 11154062
Electronic Stability Control · Steering
When i purchased my vehicle it had no recalls that i was aware because i was told a vehicle can't be sold with a recall. I began having problems with the power steering and the steering when it rains had to pull over because the car started to tail spin i was very scared the vehicle began to fish tail and because of the power steering problem had minimal control.this is a very expensive repair which should not be…
ODI 11228891
Steering
Known issue, safety recall for sudden loss of power steering 15s18, 14s06 and supplement and15n01 extended. Ford motor company will only repair the safety issue if certain internal fault codes are present indicating that certain components are defective, unfortunately there are more components that fail causing power steering loss, 2 codes that presented that resulted in power steering loss are c1277 and c1963 but…
ODI 11121800
Electronic Stability Control · Steering
Since owning the vehicle there have been instances where the power steering assist warning would flash on my dash, typically during cold weather. I could turn the car off and then back on and the issue resolved itself. I purchased the vehicle in late 2012. It happens when i go to start it after it sitting overnight or while i am at work for 8 hours. As of yesterday (6/18) i began having trouble with the power…
ODI 11102579
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering wheel became difficult to turn. The power steering assist indicator illuminated after the failure occurred. The contact spoke with auto nation ford st. Petersburg (2525 34th street north, st petersburg, fl 33713, [redacted]) and was informed that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer…
ODI 11102745
Steering
Tl* the contact owns a 2012 ford fusion. While driving 35 mph, the power steering failed without warning and the vehicle became difficult to steer. Glenn ford ([redacted], nicholasville, ky 40356, [redacted]) was notified of the failure. The contact was given conflicting information as to whether or not the vehicle was included in nhtsa campaign number: 15v340000 (steering). The contact stated that the vehicle was…
ODI 11102533
Electronic Stability Control · Steering
There was a recall for the power steering assist and it was y taken in for service last year and today the power steering assist came on twice and i lost all power steering while driving the vehicle thank goodness i want going to fast and was able to pull the vehicle over and shut it off and back on and it was working again. This had happened a few months ago as well.
ODI 11220397
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 45 mph, the power steering seized without warning. The contact stated that the steering vibrated abnormally and the steering wheel became difficult to turn. The vehicle was taken to lance cunningham ford (located at 4101 east clinton highway, knoxville, tn 37912, [redacted]) where it was diagnosed that the electronic steering gears needed to be…
ODI 11157324
Steering
At slow rates of speed the steering becomes very difficult to control if i was to run over a little pot hole in the street my car would jerk violently to the left or right
ODI 11291218
Steering
Service power steering now" and " service advancetrac" error's occurred at the same time. Vehicle was stationary when this happened
ODI 11101066
Steering
Ford fusion safety recall 15s18 power steering assist.i was driving down the highway when an alert appeared on the dash that i needed to service the power steering immediately/service "autotrac" i had my car towed to a local mechanic who told me that the repair needed stemmed from a recall that occurred for my vehicle.i called the dealership i purchased my car from, santa fe ford alachua fl. I was informed by them…
ODI 11103645