2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
I own a 2012 ford fusion vin:[xxx]. The 2012 fusion has a safety recall 15s18 due to a known issue with the power steering control module shorting out and causing the power steering to fail while the vehicle is in motion. While "manual" steering is still possible, the force needed to exert on the steering wheel is immense, just to be able to change lanes. When the power steering goes out on a turn, it is nearly…
ODI 11102852
Steering
Driving car and service power steering now flashes and car becomes hard to steer--couldn't turn.
ODI 11101895
Steering
While turning onto a highway my car began to lurch. I pulled over and had assumed there was an issue with my brakes. As a precaution, i had the car towed back to my home. I then took the car to an auto shop to have the breaks inspected. The technician told me that the breaks were fine but that he had found the following codes: c1963, c1963-eo, and c1278-20. I discovered that there was a recall for steering related…
ODI 11101937
Steering
Driving at a speed of around 35mph, the power steering and advanctrac warning light came on. Driving was okay. Parked car, turned it off and then back on, power steering service now light came on and loss of steering occurred. Car was towed to north hampton, nh ford... Power steering was completely replaced [along with 4 brake pads]. Less than 3 weeks later, same indicator warning came on while driving on the…
ODI 11100327
Steering
Taking recall. My ford fusion 2012 power steering has not been functioning correctly since may 2018 after i had a flat tire returning home on vietnam road fayette ms. It is saying service power steering now on my dashboard. I was not aware of the recall until i brought my vehicle to the dealership by then end of june 2018 and was informed that i had a recall for the power steering and airbags.
ODI 11124405
Electronic Stability Control · Steering
Having issues with the advanctrac failure. This is the second time this has occurred the first was covered under warranty. This time the warranty has expired. Took it to the dealership and they quoted me a $1800 quote to fix. This is a issue that everyone with this vehicle is having. I came outside and my time had went flat when i proceed to add air to it and got in the car to leave. I had absolutely no power…
ODI 11132336
Steering
Tl* the contact owns a 2012 ford fusion. While attempting to make a left turn, the steering wheel seized. The dealer (don hinds ford inc., [redacted]., fishers, in 46038) stated that the vehicle was included in nhtsa campaign number: 15v340000 (steering) and could not repair the vehicle. The manufacturer was contacted and did not assist. The failure mileage was 182,000.
ODI 11097691
Steering
Tl* the contact owns a 2012 ford fusion. While driving at an unknown speed, the steering wheel seized and became difficult to steer. The dealer (astorg ford-lincoln of parkersburg, [redacted]) was called and stated that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 38,000. *tt
ODI 11096542
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 50 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. After waiting a while, the vehicle was restarted and able to drive normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic or repairs. The…
ODI 11093787
Electronic Stability Control · Steering
While driving down interstate, vehicles steering assist warning light came on. Immediately the car became difficult to steer and turn. Controlling the vehicle was extremely difficult.
ODI 11093676
Steering
Driving approximately 25 mph, the "power steering assist fault" and "service advance track" warning messages displayed and the power steering suddenly malfunctioned. The steering wheel became difficult to turn. Turning vehicle off and back on has no effect. There is a recall for the issue dated 06/02/2015, number 15v340000 that is not covered for this vehicle vin: [xxx] this issue is identical to the above recall…
ODI 11093462
Steering
Our power steering went out in the car without notice while driving on a highway. I know there has been a recall on power steering on other 2012 ford fusion, but when i put in my vin it doesn't come up with this recall. This was very dangerous and we could have crashed.
ODI 11092522
Steering
Car made "popping" noise for a day or two from what seemed to be the front suspension. Then the warning light "service accutrack" came on, a few minutes late the warning "service power steering" came on. Power steering continued to work, although a little jerky, until i turned off the engine. When i restarted the car, the warning "service power steering now" came on and the power steering no longer worked
ODI 11091669
Steering · Vehicle Speed Control · Wheels
Driving my family home, my dashboard displayed a message to "service power steering soon" steering wasn't an immediate problem...however, a few hours later, i attempted to drive the vehicle to a mechanic and when i turned the wheel the steering was very hard to do, very stiff. There was also a message that came on the dashboard that said to "service power steering now". I contacted a mechanic & they informed that i…
ODI 11091740
Steering
The electrical steering has gone out in my car. I called ford and they refuse to do anything about this. I find this unacceptable since they currently have re all's on 2012 ford fusions for this exact issue. My life and my daughters could be in danger behind them not taking responsibility and fixing this just because it's not on that particular vin #
ODI 11103907
Steering
Tl* the contact owns a 2012 ford fusion. While driving 45 mph, the power steering warning indicator illuminated and the steering ability seized. The vehicle was taken to lehighton ford ([redacted] e, lehighton, pa 18235) where the contact was informed that it was included in an unknown recall for the steering. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was…
ODI 11090326
Steering
4/19/18 i was backing out of my garage and the steering assist fault message came up and steering locked up. ( so i was backing out of my garage to the driveway- less than 10 miles /hour) dealership said this was a common problem and there had been some kind of extension on the warranty but mine was not covered b/c it was too old or too many miles. I had to spend over $1300 to repair this. I called ford motor…
ODI 11090100
Steering
While pulling into my residential home driveway the steering wheel locked up while car was in motion, unable to unlock or change the direction of the vehicle, vehicle had to be stopped and engine turned off. The vehicle was on a city street in residential area.
ODI 11092773
Steering
Tl* the contact owns a 2012 ford fusion. While driving 55 mph, the steering wheel seized without warning. While attempting to pull off of the roadway, the vehicle drifted to the right. The steering wheel turned all the way to the left and seized. As a result, the contact crashed into a guardrail. There were no injuries and a police report was not filed. The vehicle was towed to the contact's residence. The vehicle…
Crash reported
ODI 11088341
Control Arm · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering column made an abnormal popping noise while the steering wheel was being turned. The failure occurred without warning. The vehicle was taken to jim click ford lincoln east tucson (6244 e 22nd st, tucson, az) where it was diagnosed that the control arms needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer…
ODI 11091231
Steering
I took my car in for the recall #15s18 which is for a loss of power steering. I was quoted by ford that it was not covered under the recall and that i needed a new steering gear. They quoted me $2000 to fix it. Come to find out the part is part of that recall, however i'm just past the mileage limit. I have 152,000 miles on my car, and the limit is 150k. Ford won't budge with the repair. Won't give me a break since…
ODI 11089702
Steering
TOO HARD TO STEER AND TURN
ODI 11083955
Air Bags · Electrical System · Steering
Steering wheel locked down in my front yard, right front light went out i was told it was a electrical problem and now it is the passenger airbag now i am afraid to drive the car long distance
ODI 11114659
Steering
The power steering assist fault message appeared in the odometer display. This could not be reset by turning off the ignition for 10 seconds and turning on the ignition again. This message has been intermittent for 6 months. It would appear often with first start up on rainy and rainy on cold days. Never occurred while driving. I drove the car to a local repair shop. The steering takes a great effort to turn the…
ODI 11081485
Steering
Tl* the contact owns a 2012 ford fusion. While attempting to start the vehicle, the steering wheel seized and was difficult to turn in either direction. The vehicle was taken to a dealer (milnes ford, [redacted], lapeer, mi 48446, [redacted]) where it was diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…
ODI 11093634