1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 22, 2019 · 130,000 miles

    Steering

    Driving when all of a sudden i could not steer my car. Power steering assist fault message.

    ODI 11190996

  • March 20, 2019 · 112,000 miles

    Electronic Stability Control · Power Train · Steering

    Driving on highway and msg popped up and said service powertrac and service power steering now. Steering wheel locked up and became hard to turn.

    Crash reported

    ODI 11202589

  • March 19, 2019 · 110,000 miles

    Electronic Stability Control · Fuel/Propulsion System · Steering

    Takata recall as of today may 10,2019 we have not recieved any recall order for air bags system.also our car is loosing power while driving it.to a complete stall. This is be address with our mechanic, several attempts to repair.issues continues

    ODI 11206786

  • March 16, 2019 · 90,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the service power steering warning indicator illuminated and the steering seized. The vehicle was taken to paul miller ford (located at 975 e new circle rd, lexington, ky 40505, [redacted]) where it was diagnosed that the power steering gear and steering rack needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa…

    ODI 11189984

  • March 12, 2019

    Air Bags · Steering

    Steering wheel has been right for a little more than a month. Dealership is unable to help me and i am still making payments on a vehicle that had a recall. 'takata inflator' i have an open recall for my airbags. I need answers on what to do next, selling a car with an open recall should be illegal.. I take my kids to school every morning. Please help!!!

    ODI 11206348

  • March 11, 2019 · 131,070 miles

    Electronic Stability Control · Steering

    On march 11, 2019 as i was driving on the highway, the steering wheel locked up and with all my strength was barely able to navigate my 2012 ford fusion safely to my home. During this incident i had the 'service power steering now' indication on the ipc (instrument panel cluster) as well and an advantrac (ford's traction control system) light. The following day i called and asked the ford service advisor if there…

    ODI 11186687

  • March 6, 2019 · 34,661 miles

    Steering

    POWER STEERING WENT OUT FOLLOWING A FLAT TIRE.

    ODI 11186309

  • March 4, 2019 · 90,000 miles

    Electrical System · Electronic Stability Control · Steering

    Vehicle was stationary when power steering went out and advance trac. Dealership fails to acknowledge why they advise a new power steering rack and new control arms. Was told control arms are seizing up putting too much stress on the power steering and shortening it out. Why not perform the recall work first to see if it fixes it rather than propose almost $4,000 worth of repairs? The recall i'm referring to is…

    ODI 11186613

  • March 2, 2019 · 90,000 miles

    Steering

    I took the car to the dealership because suddenly the power steering went out when i had a flat tire. They sent me an estimate and i did not agree to a $135 diagnostic fee when there was a recall on this specifically. I took the car back, they kept my wheel and stated that they did the recall work on both the airbag and the steering, but neither was performed. Now i'm left without a wheel and still riding on a do…

    ODI 11192218

  • March 2, 2019 · 90,000 miles

    Power Train · Steering · Suspension

    The low tire pressure light came on inside the dash as i was pulling into my driveway. So i drove about .01mile to get air. After i put air in the tire,started the car and immediately got a warning that power steering needed servicing. Then got another warning that advance track needed servicing. All happened at the same time and the power steering was completely gone out. The dealership quoted me $1809 to fix the…

    ODI 11185044

  • March 1, 2019 · 68,000 miles

    Air Bags · Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering was faulty. The steering wheel seized and would not move. When the contact's son brought the vehicle home from college, the steering wheel was fine. When the contact attempted to drive the vehicle, the steering wheel seized again. The vehicle was included in nhtsa campaign number: 19v001000 (air bags). Also, the power steering…

    ODI 11186645

  • February 27, 2019 · 67,000 miles

    Steering

    Vehicle was in motion turning into driveway when the power steering assist fault code come on dash. Turned vehicle off did it again. Restarted second time and code went off. Was previously fixed under recall in 2015

    ODI 11182894

  • February 25, 2019 · 113,750 miles

    Steering

    A couple weeks ago i started my vehiche to leave work. When tryng to steer the car, i noticed it very difficult to turn. I noticed then on the dash board a power steering assist fault. I was able to drive car home and left it parked until some investigation online to as what the problem was. I pulled up a report from ford motor co. That ther was a safety recall 15s18 for certain models and model years. Ford fusion…

    ODI 11186122

  • February 22, 2019 · 74,736 miles

    Service Brakes · Steering

    I was driving the vehicle on a city street when the break abs light came on. Took it to the ford dealership and they informed me that the hydraulic control and the electric control where in need of repair at a total of $2749. This is a weird issue that seems like it should be recalled. The car was working perfectly and i have gotten all the tune ups and kept the car up.

    ODI 11184693

  • February 15, 2019 · 112,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving, the power steering and advancetrac warning indicators illuminated. The power steering seized, but the contact was able to safely pull the vehicle over to the side of the road. The vehicle was towed back to the contact's house. Koons ford silver spring ([redacted] #1, silver spring, md 20904, [redacted]) stated that there was no recall on the vehicle. The…

    ODI 11182258

  • February 14, 2019

    Steering

    I have a 2012 ford fusion electric power steering went out on me while driving it on 2-14-2019 on the 99 freeway in sacramento ca had to have it tow went got on computer because its a safety problem and there was a recall on the car call ford and they said there no recall for that car only air bags i need to no what i can do me and my kids could have crash

    ODI 11180668

  • February 11, 2019 · 63,650 miles

    Steering

    I was driving to school and suddenly got a message on the dashboard that read 'service power steering now.' i looked it up to find out that it is a very common problem in a lot of ford fusions. Mine is a 2012 with 63k miles and very well taken care of. I would like and hope for there to be a recall on this so i can get it fixed instead of paying ford all that money.

    ODI 11179975

  • February 10, 2019 · 130,000 miles

    Steering

    My 2012 ford fusion v6 3.5 has a steering problem, started the car pu it in gear and started to drive and had a hard time steering . The dash had a flashing message service power steering and senatrac needs serviced ford doesn't have this under the recall because of the motor ,hows is this possible if you have a steering part that has a defect doesn't mean the motor or date it was manufatcured has any thing to do…

    ODI 11180024

  • February 10, 2019 · 160,000 miles

    Steering

    I found out after my steering randomly stopped working that there was a safety recall. I've had the car for about 3 years now and ford is refusing to fix it. They said since it is over 150k miles that they dont have to. They never even notified me about the recall or it would have been fixed already. The car was being driven the the power steering shut off. Now i cant drive the car at all and shouldnt have to pay to…

    ODI 11179918

  • February 7, 2019 · 100,000 miles

    Steering

    Loss of power steering, service power steering now, warning on dash. Code reads steering column angle sensor, failure occured while in motion, inner city traffic

    ODI 11175859

  • February 6, 2019 · 131,792 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving various speeds, the steering wheel seized, and the power steering and stabilitrak warning indicators illuminated. The vehicle was able to coast to the side of the road and the engine was powered off. The vehicle was restarted, but the failure recurred. The vehicle was driven to the contact's residence without power steering ability. The contact called sunkland…

    ODI 11175207

  • February 5, 2019 · 118,627 miles

    Steering

    Power steering warning light on dash came flashed and stayed on, vehicle very hard to steer

    ODI 11174429

  • February 4, 2019 · 85,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering was faulty. The contact had to turn the engine off, wait a few minutes, and restart the engine to reboot the power steering. The failure made turning the steering wheel difficult and excessive strength had to be used. The "power assist fault" message appeared on the instrument panel. The dealer was not contacted. The vehicle was not…

    ODI 11174705

  • February 1, 2019 · 79,000 miles

    Steering

    On multiple occasions i go out to start my car in the mornings & i see a warning on my dashboard stating powersteering fault. When i attempted to back out of my driveway i am unable to to turn the steering wheel. I pull back into the driveway so that im not blocking the road. I cut the car off wait a minute and restart and it starts working again. I saw that there's a recall for the powersteering. I contacted the…

    ODI 11181514

  • January 31, 2019

    Air Bags · Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 10 mph and attempting to turn left, the steering lost power without warning and the service power steering indicator illuminated. The manufacturer was made aware of the failure and stated that there was a recall regarding the air bags. The nhtsa campaign number was not available. The contact was informed to call the dealer and that both the…

    ODI 11174986