1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 24, 2019 · 95,000 miles

    Steering

    The "service advancetrac" and "service power steering" warnings showed up while driving down the interstate but was able to maintain control. After turning off the car and turning it back on, the power steering warning changed to "service power steering now" and there was total loss of steering control. The car was taken to a ford dealer and serviced under the recall 15v340000. Two weeks later, while driving down…

    ODI 11210668

  • May 20, 2019 · 215,000 miles

    Engine · Steering

    Tl* the contact owns a 2012 ford fusion. While driving 35 mph, the steering wheel became difficult to turn to the right and the traction control warning indicator illuminated. The vehicle stalled in the middle of the road. The vehicle was restarted and was towed to walterboro ford (located at 902 bells hwy, walterboro, sc 29488, [redacted]) to be diagnosed. The results were unknown at this time. Upon investigation,…

    ODI 11222207

  • May 19, 2019

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving various speeds, the steering wheel became difficult to turn and the traction control warning indicator illuminated. The vehicle was taken to prince ford of douglas ([redacted], douglas, ga 31533, [redacted]) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage…

    ODI 11218913

  • May 17, 2019 · 124,000 miles

    Steering

    I was driving as normal, went to pick up my siblings to go see our dad. A couple minutes after driving from getting my siblings, my car message center said service power steering and service advancetrac. I was able to make it to my destination without any steering problems. I turned my car off when i got to my dad's and when i turned it back on to leave the steering wheel was locked and my message center said to…

    ODI 11208764

  • May 17, 2019 · 100,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While operating the vehicle, the "power steering failure" indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

    ODI 11208644

  • May 16, 2019 · 140,000 miles

    Steering

    As i was driving home from work my steering wheel became extremely hard to turn causing me to barely miss running into the back of a 18 wheeler. Luckily i wasn't far from my daughters house. I made it there but could not park. Car had to be pushed straight back into a spot. Now the steering wheel is completely locked. Car will start will move straight forward or back. Can not turn the wheel at all

    ODI 11209523

  • May 16, 2019 · 114,000 miles

    Steering

    Power steering recall- my son was driving home when his power steering went out. This was recently fixed by the recall in aug 2017, and it went out again. He nearly was hit due to the car veering when he was driving. This needs addressed and fixed again!! He cannot afford to pay $1500+ to get this fixed again!

    1 injury

    ODI 11208195

  • May 15, 2019

    Steering

    The power steering assist error message displayed upon starting my car. The next day the service advancetrac error message also appeared. I did not have any prior issues with the power steering. The ford dealership stated that my particular car was nor under recall, since i have a 3.5l motor. The advises me that a new epas gear was needed and the repair was estimated to be about $2000.

    ODI 11209896

  • May 13, 2019 · 160,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While the contact's daughter was driving in reverse, the steering wheel became difficult to turn. An unknown message displayed on the instrument panel regarding the power steering. The vehicle was not able to be driven. The contact associated the failure with nhtsa campaign number: 15v340000 (steering). The contact called sarasota ford (located at 707 s washington blvd,…

    ODI 11231383

  • May 12, 2019 · 78,000 miles

    Steering

    My son was driving home when his power steering went out. We checked under the hood, and the plug for the power steering is missing. I'm so glad he or anyone else wasn't injured.

    ODI 11207155

  • May 10, 2019 · 117,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While the contact was adding air to one of the tires on the vehicle, the "service power steering now" and "service advancetrac" messages appeared on the instrument panel. Also, the steering ability became difficult while driving to the contact's residence. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure.…

    ODI 11218868

  • May 9, 2019 · 125,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 20 mph, the "service power steering now" message appeared and the vehicle lost power steering ability. The vehicle was taken to an independent mechanic who determined that the power steering sensor failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle…

    ODI 11208295

  • May 8, 2019 · 57,000 miles

    Steering

    Power steering assist fault indicator. Vehicle lost power steering and had to be parked. After vehicle sat few hours the power steering reset and the indicator was off and everything back to normal. Wife is now afraid to drive vehicle in case it happens again.

    ODI 11206361

  • April 26, 2019 · 82,000 miles

    Steering

    I informed my ford dealer during an air bag recall that i was also experiencing problems with the steering on the car. Regardless if the car was moving or stopped, turning the steering from the 12 o'clock position either right or left, it would try to "jump" to the 10 or 2 o'clock position. It was disturbing enough that my wife would no longer drive the car. After diagnosis, the dealer informed me the problem was…

    ODI 11204121

  • April 20, 2019 · 157,000 miles

    Steering

    2012 ford fusion power steering failure almost set off recalled passenger side airbag with young passenger i. Front passenger seat. I was making a u-turn doing about 7 mph when i lost power steering and nearly hit the car pulling out from the service station. Loss of power steering could have caused fatality or serious injury to my passenger due to the faulty airbag deployment. I purchased the pre-owned vehicle on…

    ODI 11202970

  • April 19, 2019

    Steering

    There's a intermittent power steering failure. That's dangerous because is impossible drive when the failure appears.

    ODI 11202732

  • April 17, 2019

    Steering

    ADVANCED TRACK SERVICE POWER STEERING

    ODI 11202535

  • April 9, 2019 · 76,992 miles

    Steering

    Power steering assist failure message showed up on the dash december 2018 and just recently appeared on april 9, 2019. There was no power steering at all and made impossible to drive. Car was recently purchased in july of 2018 and it was used.

    ODI 11195395

  • April 1, 2019 · 89,000 miles

    Air Bags · Steering

    While driving down the highway last night an alarm went off on my dash reading: "service power steering now" seconds later a second warning dinged explaining to "service advance trac". As well a picture lit up on the dash representing "advancetrac" service. My car started to veer right while i was holding the steering wheel. I tried straightening back to avoid hitting the cars next to me but the steering wheel was…

    ODI 11193390

  • March 30, 2019 · 104,000 miles

    Electrical System · Engine · Steering

    I was driving my 2012 ford fusion to work one day when suddenly i got an alert reading "service power steering now" and was no longer able to use my power steering which made turning extremely difficult. I was on a highway and had to pull over and park in the closest fuel station.

    ODI 11193274

  • March 30, 2019 · 5 miles

    Steering

    I was driving 25 mph and the steering wheel got hard to turn now is too hard to turned

    ODI 11193237

  • March 29, 2019 · 153,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the contact heard an abnormal noise and the steering wheel became difficult to turn and the steering assist failure warning indicator illuminated. The contact was able to park on the side of the road and had the vehicle towed to her residence. The contact stated that the vehicle was repaired per nhtsa campaign number: 15v340000 (steering). The contact…

    ODI 11246377

  • March 26, 2019

    Steering

    The steering wheel is hard to drive and "steering power system" on dashboard.

    ODI 11193180

  • March 23, 2019 · 70,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While attempting to drive out of the parking lot, the power steering failed and caused the steering wheel to seize. The vehicle was towed to all american ford in paramus (375 nj-17, paramus, nj 07652) where it was diagnosed that the steering column needed to be replaced. The ford manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number:…

    ODI 11192021

  • March 22, 2019

    Steering

    My vehicle had a recall for my steering wheel. The steering wheel is so hard. No one is willing to help me. I need some answers ! Why did they sell me a car with a recall??

    ODI 11194429