1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 5, 2019 · 170,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 35 mph, the low tire pressure warning indicator illuminated. The contact pulled over into a fuel station and applied air to the front passenger tire. Upon restarting the vehicle, the power steering completely failed without warning, and "service power steering now" appeared on the instrument panel. In addition, the service auto track warning indicator…

    ODI 11242249

  • August 3, 2019 · 39,713 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 45 mph, the steering wheel became difficult to turn and the power steering assist indicator illuminated. The driver was able to drive the vehicle into a parking lot. The vehicle was taken to an independent mechanic where failure codes: c1277 (steering angle) and c1963 (stability control power steering gear) were located. The vehicle was not repaired. The…

    ODI 11242140

  • August 2, 2019 · 102,000 miles

    Electronic Stability Control · Steering · Unknown Or Other

    Driving down i35 at 75 mph advance trace came on and lost steering as it took it to the nearest dealer and said rackandpinion need replaced to get system to talk no steering on vechel i see recall on this but dealer says it is not and i must file a complaint on ford i order to get it fixed with out paying 2600 for repair

    ODI 11242481

  • July 30, 2019 · 105,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While the contact's son was driving the vehicle, the power steering warning indicator illuminated. He was able to drive the vehicle home without power steering ability. The contact drove the vehicle to an independent mechanic who diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that…

    ODI 11240872

  • July 25, 2019 · 100,000 miles

    Steering · Traction Control System

    Tl* the contact owns a 2012 ford fusion. While driving, the steering wheel seized and became difficult to turn. Also, the traction control warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The contact drove home without power steering ability. The contact called ford of monroeville (3696 william…

    ODI 11234981

  • July 25, 2019 · 75,000 miles

    Steering

    Tl* the contact owns a 2012 ford focus. While driving 5 mph, the vehicle lost power steering ability and the power steering warning indicator illuminated. The contact restarted the vehicle and the failure recurred. The contact notified the manufacturer of the failure and was referred to nhtsa. The vehicle was not diagnosed or repaired. The dealer was not contacted. The failure mileage was 75,000.

    ODI 11234889

  • July 24, 2019 · 195,898 miles

    Steering

    I was driving and my power steering went out i almost lost control it is still out and every part store i go to shows me there is a recall and its hurting me to drive but this is the only transportation i have for me and my kids i called ford to fix this but they would not and its going to cost me $2,000 to have it repaired the money that i don't have

    1 injury

    ODI 11243250

  • July 23, 2019 · 151,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering was faulty and the steering wheel could not be turned. The vehicle had to be left at the scene of the failure. Also, 'service power steering' appeared on the instrument panel. The contact called an independent mechanic who stated that the vehicle's warranty was expired. The manufacturer was made aware of the failure. The dealer was…

    ODI 11234151

  • July 22, 2019 · 179,000 miles

    Electrical System · Electronic Stability Control · Steering

    'takata recall' i was driving on a city street approx. 40mph when all of the sudden lights and sounds on dash board went off stating service power steering and service advance auto trac after pulling over turning the car off then back on you no longer could steer or drive the car.

    ODI 11234031

  • July 21, 2019 · 92,708 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 40 mph, the power steering failed without warning. The contact stated that it was difficult to maneuver the vehicle. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was informed of the failure. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The approximate failure mileage…

    ODI 11234053

  • July 16, 2019 · 98,540 miles

    Steering

    Driving down the road at 20 to 30 mph advancetrac light on the dash and i lost power steering.

    ODI 11245386

  • July 14, 2019 · 12,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 50 mph, the power steering suddenly failed and the power steering warning indicator illuminated. The contact stated that they were able to pull the vehicle to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The contact called…

    ODI 11255344

  • July 10, 2019 · 115,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering stopped functioning when the air pressure in the tires was low. In addition, the power steering became difficult to turn and the tire pressure warning indicator illuminated. Crain ford of jacksonville ([redacted], jacksonville, ar 72076, [redacted]) was informed of the failure. The vehicle was not diagnosed or repaired. The…

    ODI 11232087

  • July 4, 2019 · 60,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the steering wheel failed to turn and the power steering fault indicator illuminated. The contact called sames motor company ([redacted], laredo, tx 78041) to notify them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 60,000.

    ODI 11230216

  • June 27, 2019 · 82,503 miles

    Steering

    Ford 2012 fusion sel power steering control module failure: after receiving ford recall notice 15s18 regarding the power steering control module, i returned my car to the local ford dealership on 08/06/15 to have the recall complied with. After completion of the recall, the service receipt noted no replacement parts were installed, only a "reprogram of the power steering control module". Now in june 2019, the car…

    ODI 11222943

  • June 25, 2019

    Steering

    Power steering assist message appeared on display. Checked manual. Said to turn off and restart. Did that and it disappeared. It continue to happen more frequently. Took it to ford dealer. Yes there was a recall on the power steering control module. (15s18). This recall is only good for 10 years or 150,000 miles. My vehicle has 152,000 miles. Said i did not qualify for recall. Called ford customer service and was…

    ODI 11231262

  • June 20, 2019 · 80,000 miles

    Steering

    Power steering assist is lost instantly and steering wheel difficult to move but still possible. Service engine soon light come on but no other indications. After over night the problem is fixed only to return later.

    ODI 11243040

  • June 7, 2019 · 116,968 miles

    Steering

    Electric power assist steering seized up and almost impossible to turn when at a stop, harder to turn than manual steering. There is a recall for this: ford # 15s18, nhtsa # 15v340000 but upon contacting local dealership and ford they say my vehicle is not in that recall, unsure of how it isn't because it is in the date period and manufactured at hermosillo, mexico.

    ODI 11218911

  • June 5, 2019 · 125,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 70 mph, the steering wheel seized without warning. The contact restarted the vehicle, but there was no power steering ability. The vehicle was not repaired. The contact called plaza ford ([redacted], bel air, md 21014, [redacted]) and was informed that the vehicle was previously repaired in 2015 per nhtsa campaign number: 15v340000 (steering). The…

    ODI 11218268

  • May 31, 2019 · 119,000 miles

    Steering

    Steering locked up while driving, took into dealership said it was the control arms 2 weeks later same thing happened, steering locked up

    ODI 11221901

  • May 31, 2019 · 147,000 miles

    Steering

    Steering went out ford put in new steering that went out 2 days later ford said it was not a recall issue now i have to bring car back monday 6/10/2019 i did research and found out there could be thermal issues that ford is hiding with heat shields said when the car flashes steering problem it went out about 15 min later i was parked at store and started car no steering drove 100 ft to auto shop they reinstated and…

    ODI 11218638

  • May 30, 2019

    Steering

    Power steering makes a scraping noise when you turn the steering wheel. Sometimes it gets harder to turn and there are noises associated with it. It has happened to me while stationary and while driving when turning. I am afraid that power steering will fail on that car leaving me on the side of the road or even put me at risk for an accident.

    ODI 11217138

  • May 29, 2019 · 60,000 miles

    Air Bags · Electronic Stability Control · Steering

    Hit a deer and the air bag did not deploy. Moving at 45 mph sometimes on start up steering assist doesn't come on - parked today (05.29.19) advancetrac light came on and the car is making growling type noises.- driving parking lots and streets

    Crash reported

    ODI 11210722

  • May 27, 2019 · 160,000 miles

    Steering

    When i started my 2012 ford fusion as normal, the power steering didn't work and the warning lights "service advancetrac" and "service power steering now" appeared on my dash board. I have had the recall work done previously but apparently the problem was not properly addressed as i have the same issue occurring. Is there any recourse for owners of this vehicle other than paying ridiculous money to repair it myself,…

    ODI 11210559

  • May 26, 2019 · 106,000 miles

    Steering

    Note: mileage on vehicle approximately 106,000 miles. Car regularly serviced and well maintained. Went to the store in the vehicle. Upon getting back in the vehicle it did not want to turn on. After a while the vehicle did turn on and as i was putting the vehicle in reverse while in the parking lot, and a bunch of error malfunction messages/codes appeared on the dash upon driving. The steering wheel became hard to/…

    ODI 11218330