1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 1, 2019 · 84,612 miles

    Steering

    Driving 60mph on the freeway and information center messaged popped up saying "service advancetrac" and "service power steering". Steering became very tight and when trying to adjust in the lane, the car would react erratically and aggressively, making it extremely hard to maintain the lane. Car would "jump" over about a foot when trying to correct the steering wheel to maintain the lane. Slowed down and got off the…

    ODI 11280435

  • November 1, 2019 · 153,809 miles

    Steering

    Drove that morning to work when i cranked back up to leave power steering assist fault showed up and no power steering

    ODI 11278487

  • October 28, 2019 · 68,000 miles

    Steering

    On or about 28 october, woke to to drive to work and noticed upon starting the vehicle that the "power steering assist fault" message displayed on the instrument panel and the steering became very stiff. After attempting to drive the vehicle for a very short distance, an additional message of "service advancetrac" displayed and there was a smell of burnt electronics. This issue appeared without any warning.

    ODI 11277406

  • October 21, 2019 · 140,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 35 mph, the steering wheel pulled to the right before "power needs checking' appeared on the instrument panel. The vehicle was examined by an independent mechanic who diagnosed that the power assist was faulty and needed to be repaired. Skyline ford ([redacted] se, salem, or) was notified of the failure and the contact was informed that the vin was…

    ODI 11270217

  • October 20, 2019 · 143,000 miles

    Steering

    While in motion less than 40 mph, the vehicle lost power steering and became stiff and very hard to turn the steering wheel in either direction. Decided to park the vehicle in a parking lot and have the vehicle towed to the dealership. This has been recalled previously in which the dealership replaced the part with a remanufactured part. However, in the first recall/repair the vehicle did not have any cause of…

    ODI 11279175

  • October 16, 2019 · 81,000 miles

    Electronic Stability Control · Steering

    Last week i received a recall for the airbags on my vehicle. Before i called for an appointment, i checked the recall on line and noticed the steering is also being recalled. Two days later while driving, lights started going off on my dashboard. The steering and tsc lights were blinking and ringing. I had no idea what to do! I read the dashboard which said check my power steering fluid, ther is no fluid well??? I…

    ODI 11269975

  • October 14, 2019 · 71,000 miles

    Steering

    Power steering stopped working. Warning appeared on dash stating: "service power steering pump now."

    ODI 11268420

  • October 11, 2019 · 188,000 miles

    Steering

    I have loss of electric power steering assist while driving and system defaults to manual steering mode. Error code c1277 is the error code. The vehicle was in motion when the power steering went out. Now every time we drive our car we have to do manual steering. Ford is refusing to fix my vehicle since it is not on the recall list. I am requesting that my vehicle be put on the recall list as i am having the exact…

    ODI 11270170

  • October 5, 2019 · 135,000 miles

    Steering

    My power steering all of a sudden stopped working. Parked it for the day and when i later returned to my car, the wheel was very hard to turn. The cost of repair is too expensive. Not happy about this at all. I see there was a recall previously for this problem with only a certain model of the fusion and many different modes of fusions have been affected by this problem. A recall needs to be taken into affect for…

    ODI 11268296

  • September 20, 2019 · 79,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the steering wheel became difficult to turn and the power steering and service advancetrac warning indicators illuminated. The contact was able to drive safely to her residence. After turning off the ignition, the steering wheel became still and was unable to turn. The vehicle was unable to be driven. The contact associated the failure with nhtsa…

    ODI 11265765

  • September 17, 2019

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact received a recall notice for nhtsa campaign number: 15v340000 (steering). The vehicle was taken to titus-will ford (3606 s sprague ave, tacoma, wa 98409, [redacted]) and the contact was informed that the repairs would cost $1,500. The dealer stated that the repairs were different than what was listed in the recall. The manufacturer was not notified. The contact…

    ODI 11256888

  • September 8, 2019 · 107,000 miles

    Steering

    Power steering failure. Power steering goes out while driving. Shutting off the car and restarting it seems to fix it. It's happened at least 10 times to my vehicle in the past 3 months. A recall was issued for my year/model for this issue but ford says my car isnt covered because it was made 1 month after affected vehicles.

    ODI 11254130

  • September 7, 2019 · 289,000 miles

    Electronic Stability Control · Steering

    POWER STEERING FAILURE /SERVICE ADVANCETRACE

    ODI 11254657

  • September 3, 2019

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 60 mph, the power steering warning indicator illuminated and the power assist failed to operate. The vehicle was towed to an independent mechanic who stated that the failure was related to a recall. The vehicle was then towed to len stoler ford ([redacted], owings mills, md 21117, [redacted]) where it was discovered that the vin was not included in nhtsa…

    ODI 11255103

  • September 3, 2019

    Steering

    My car was getting harder and harder to turn .now the power steering has went out and its almost impossible to turn.

    ODI 11254327

  • September 1, 2019 · 100,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While operating the vehicle, the contact stated that extra strength was needed to turn the steering wheel left or right and the power steering warning indicator illuminated. The vehicle was taken to ford & lincoln of smithtown (440 east jericho turnpike, st james, ny 11780, [redacted]) where the contact was informed that the steering wheel module needed to be replaced. The…

    ODI 11278899

  • August 27, 2019 · 260,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 40 mph, the steering wheel became difficult to turn, the power steering fault message was displayed, and there was an abnormal chiming noise. The vehicle was taken to an independent mechanic who stated that the steering sector was inoperable. The vehicle was towed to tuscaloosa ford ([redacted] e, tuscaloosa, al 35405, [redacted]) where it was diagnosed that the…

    ODI 11252422

  • August 27, 2019 · 150,000 miles

    Steering

    Steering assist error and advancetrac error; steering failed upon starting the car and unable to safely drive.

    ODI 11252396

  • August 24, 2019

    Steering

    POWER STEERING IS NOT WORKING

    ODI 11246268

  • August 20, 2019 · 76,000 miles

    Steering

    Steering wheel play and metal nocking stationary

    ODI 11266569

  • August 20, 2019 · 86,000 miles

    Steering

    The steering wheel "slips" when turning at speeds below ~25mph and while parked.a bang type noise is heard each time this happens. It happens when changing the rotation of the steering wheel.

    ODI 11246678

  • August 19, 2019 · 65,000 miles

    Steering

    Power steering assist fault. See a recall from 2015 on 400k+ cars but mine wasnt one of them. Im also having this problem. Triggers when turning car on. Resets when turning car off and on again.

    ODI 11244895

  • August 18, 2019 · 107,000 miles

    Steering

    I was driving at highway speeds and the service advancetrac message appeared and the traction control light came on. I quickly noticed i had no power steering. I pulled over and did some quick research and come to find out that there had been other recalls for this problem with other vehicles but mine was not included in this recall but it was for the same problem and the same parts (rack and pinion).

    ODI 11255685

  • August 13, 2019 · 166,345 miles

    Steering

    Was driving on my way home and the all the sudden the steering went out. Was hard to turn even in motion.

    ODI 11243857

  • August 10, 2019 · 128,000 miles

    Steering

    Driving down the highway in my 2012 ford fusion at 55 miles an hour on hwy 10 and the car suddenly jerked to the right and lost power steering had to ditch it because i was unable to steer it off the road safely. I was very upset because i had my grand daughter in the vehicle with me and it scared us both.

    Crash reported

    ODI 11243725