2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering warning light illuminated as the steering became very hard to turn. The vehicle was towed to a dealer where it was determined that the electronic power steering unit needed to be replaced. The vehicle was not repaired. The failure and the current mileage was 52,000. *tr
ODI 10522195
Steering
Lost power steering with no warning. Fortunately, i was approaching a stop light. Could proceed ahead, but could not make left turn without great effort. Had to be towed.
ODI 10524412
Steering
My first incident was driving out of a parking lot, the power steering message appeared with a strange beeping noise followed by an extremely difficult to move steering wheel. When i turned off my car and got it back on, the power steering was back to its normal levels. Later the next day, the car was in movement over 30mph while driving through the highway and the power steering message came on again making my car…
ODI 10522072
Steering
Driving along doing around 35mph, power steering failure...dashboard read service advancetrac? Took it to hall ford, replacing steering gear...needs to be a recall for this. *tr
ODI 10520861
Steering
The vehicle was parked and as i started to drive it was extremely hard to steer. The power steering assist fault warning appeared on the dash. I consulted the owner's guide which gave instructions to turn the motor off and back on after 10 seconds. When i turned the car back on, the warning was off and the steering issue was gone. However, i experienced the same problem (*with the dash warning) about 2 hours later…
ODI 10519701
Electrical System · Steering
Two failures reset by turning car off and on. One, permanent, still not working. Worst failure was the second one while on the freeway. *tr
ODI 10644098
Steering
Driving out of a parking lot steering without warning became extremely heavy and extremely difficult to steer almost resulting in a head on crash. "power steering assist failure" light came on. I turned the car off and back on again and the light went out. The steering returned to normal. I took the car to the livermore ca ford dealer. They said they found the fault codes but could not verify anything was wrong or…
ODI 10520848
Steering
While turning a corner the "power steering failure" message appeared and power steering was lost. This has happened several times with no warning and is very unsafe. This condition warrants a recall from ford as it is a common occurrence. Make a recall happen as this vehicle is unsafe at any speed! *tr
ODI 10522129
Steering
Power steering fault came on all of sudden when driving home from picking up my kids. Totally unresponsive and hard to turn. *tr
ODI 10519377
Steering
Was driving the vehicle when the power assist fault indication occurred. As the car changed to manual steering it pulled the car to the left causing the car to cross into the other line before could react to the manual steering. The car is very difficult to steer under manual steering, taking a lot of force to make turns even at highway speeds. Once got to a place to stop, the only thing that would reset the power…
ODI 10542591
Steering
Got into the car. Started it and the power steering did not work. Drove it seven miles home not working. Started it up the next day and it was working. *tr
ODI 10514358
Steering
I was traveling up a parking ramp what the power steering gave out and a default showed up on the dashboard. I have purchased the vehicle used 2 weeks ago. This is the first incident. *tr
ODI 10514112
Steering
While in a residential neighborhood the electric power steering gear stop functioning. Causing the car to be extremely hard to control. *tr
ODI 10586344
Steering
This is the third time my power steering has just randomly gone out of our rental 2012 ford fusion. The first time, i was traveling at 25 mph making a left turn. Second we were driving 50 miles an hour changing lanes. This morning about a quarter a mile from our home she lost power steering and hit the curve resulted in a blown front tire. What a dangerous car. *tr
Crash reported
ODI 10513804
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 40 mph, the power steering failed as the steering wheel tightened with the illumination of the power steering light. The failure recurred on several occasions. The vehicle was taken to the dealer for diagnosis where it was advised to the contact that the power steering gear needed to be replaced. The vehicle was not repaired and the…
ODI 10538624
Steering
This is the second time my power steering has just randomly gone out of my 2012 ford fusion. The first time, i was traveling at 60 mph on a freeway. Yesterday, i was stopped at a stoplight. Both times my hud warns me that "power steering assist fault", service advancetrax" or something along those lines... And each time my steering will becomes almost impossible to turn. The issues is solved if i turn off my car and…
ODI 10510690
Steering
Drove car from home to supermarket with no problem. When leaving supermarket after car had been shut off, was backing out of parking stall and nearly hit another car because power steering was inoperative. This definitely caught me by surprise! Message to the effect "power steering assist failure" was displayed. Drove car with great difficulty to dealer. Service rep at dealer turned off and restarted car; problem…
ODI 10510290
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 55 mph, the power steering assist light illuminated and the vehicle became difficult to maneuver. The vehicle was taken to a dealer for diagnosis and the contact was informed that the steering rack would need to be replaced. The vehicle had not been repaired. The failure and current mileage 38,000.
ODI 10511871
Steering
Upon starting the car the power steering would not turn the wheels on the car. On the odometer it read power steering fault..... After restarting the car the electronic steering worked. How do you restart a car that's moving? *tr
ODI 10509137
Steering
I was driving down the interstate when an alarm sounded and two warning messages appeared on the dash display. Power steering assist fault and service advancetrac. At that time there was no power steering. The vehicle was extremely difficult to turn. Had i been executing a turn at the time of the failure i likely would have run into something. The steering is extraordinarily stiff when the power assist is off. This…
ODI 10538074
Steering
We were driving the vehicle down the road at a speed of roughly 50 mph. With no advanced warning there were chimes going off and a message in the warning center telling me power steering assist failure service advancetec. With great effort we were able to get the car off of the road way, turned the engine off, let it sit for 5 minutes and restarted the vehicle with no issues. This is the second time it has done this…
ODI 10504797
Steering
After 20 min driving under normal conditions, power steering suddenly failed and warning light illuminated. Steering wheel became difficult to turn, but with considerable effort was able to maneuver into parking lot (would have been dangerous on the highway). Turned off engine and restarted car after 10 min, and steering began operating normally with no warning light. *tr
ODI 10503220
Steering · Suspension
I was making a left turn on a dirt road when the power steering went out and my steering wheel jerked the opposite direction and i went off the side of the road and did damage to my fender. I took it to the ford dealer that i purchased it from for warranty fix and to fix my fender and they denied my work and wouldn't fix the power steering even though the code po7ae and u0415 clearly came up. This is a huge safety…
Crash reported
ODI 10502389
Steering
I was driving down the highway doing approximately 55 miles an hour.. Conditions were clear.. All of a sudden there was some beeping noise.. Then the wheel completely locked up on me.. I was thankful i was on a straight road.. I slowed down and the car had a warning stating the power steering had failed.. I put the car in park and shut off the vehicle.. Since owning the vehicle (purchased brand new), there have been…
ODI 10536404
Steering
I drove to the bank to cash a check. Vehicle is fine driving there when i went to leave and back out of my parking stall i had no power steering at all. *tr
ODI 10648135