2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while entering a driveway, the steering wheel exhibited a loud, abnormal noise. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 19,500.
ODI 10545377
Electronic Stability Control · Steering
Service advance track light came on, power steering disabled and traction control disabled. Making turn onto side street incident occurred. No accident involved. First time a simple turn of the key fixed the problem now it is completely disabled. Took to dealer they confirmed it as the power steering gear assembly on the advance track system. Part cost from ford $900. Outrageous for a well maintained 2012 with…
ODI 10554265
Electronic Stability Control · Steering
For several months, my 2012 ford fusion would occasionally have a power steering failure. Restarting the vehicle would solve this. However, today, the power steering failure is not going away. My hud reads "power steering assist fault" and "service advancetrac" i will be taking it to get serviced at my first opportunity. Searching the internet implies that this is a nearly ubiquitous problem. *js
ODI 10538225
Steering
My 2012 ford fusion sel/3.0l v6 was being driven on busy highway at 55+ mph. Power steering fault/service autotrac warning came on suddenly. Power steering failed; driver had very difficult time controlling car on highway. Steering was very difficult for remainder of drive. After it was shut off and turned back on, fault cleared, warning light was gone, and steering was fine. Drove approximately 200 miles with no…
ODI 10541941
Steering
Twice in one week the power steering went out. The power steering failure, service advance track light came on and the steering was difficult. Ford dealer is possibly going to replace the power steering assembly, they are waiting on an ok email since the code that they found is different from the one they are "familiar" with. The first time it occurred was with my son who has a learners permit. Very scary for a…
ODI 10537758
Steering
The steering has play and is starting to lock. There is thud noise as i turn the steering wheel right to left and left to right. *tr
ODI 10536412
Steering
After making a left turn and driving on a dry road at 35mph, i heard a signal and an image of a car & tracks appeared on upper left corner of dashboard along with words power steering, etc. I did not see the complete message since i had to concentrate on trying to steer into a parking space. I am an 84 year old woman and it was next to impossible to steer. The car was towed to dealer and they told me they were able…
ODI 10536183
Steering
Driving at approx. 62 mph on highway when warning light for "service advancetrac system and power steering assist failure. Very dangerous issue, lucky i did not hit another car as was changing lanes with concrete barrier to my left and fast moving vehicles to my right. I have researched this car and found numerous complaints similar to mine. Ford has car today and says steering gear bad , lucky i bought extended…
ODI 10537277
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at various speeds, the steering wheel began to stick. As time progressed the vehicle performed in a manner reminiscent of having a flat tire and the service advance track warning light illuminated. The contact stopped the vehicle to check the tires but could not determine a failure. The vehicle was taken to a dealer for routine service…
ODI 10542056
Steering
Power steering failed when driving in rush hour traffic. Driver got the car into a parking lot and turned off engine and restarted. Power steering was restored. The next day while driving approximately 25 miles an hour power steering quit again. Warning message appeared on display "power steering assist fault. Service advancetrac". Restarted vehicle and power steering restored. Drove approximately 4 miles and the…
ODI 10535847
Steering
Waiting to turn left, as i started to go about mid-turn the power steering just stopped working? There was like a rubbing noise as this happened ( very loud) the indicator light came on about servicing the advance trac. I shut the car down and the problem went away for now. *tr
ODI 10535725
Steering
Traveling at 65 mph on interstate when service advanced trac light came on and power steering was lost. *tr
ODI 10537165
Steering
My daughter was driving the car when the power steering quit and a warning dash light turned on. This is a very dangerous situation because it is difficult to control the car without power steering. She drove the car to a friends house and called me. I told her to come home and have her boy friend drive the car. When the car was started the failure cleared. I took it to the dealer and the car drove fine. After the…
ODI 10533718
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated while driving approximately 55 mph there was a complete loss of power steering without warning. The steering wheel became difficult to turn. The vehicle was maneuvered to the side of the road where the engine was turned off. Upon restarting, the power steering resumed in normal operation. The failure recurred multiple times before reaching the driver's…
ODI 10533610
Steering
While driving less than 20 mph, i slowed down to pull up next to my mailbox when the power steering failed, nearly causing me to hit the mailbox. The car warning light and dinging sound went off and the instrument panel display said "power steering failure" then changed to "service advancetrac." took vehicle to dealer the next day, was told some kind of gearbox failed in the power steering and it was replaced under…
ODI 10534053
Steering
My wife was getting ready to leave the house and drop the kids off at daycare and then go to work. The power steering went out on her before and i told her to turn it off and back on. Last time it worked to reset the power steering, but this time after attempting to turn the car off and on 5 times the power steering is still out. The scariest part is what could have happened if my wife had been driving with the kids…
ODI 10526288
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 10 mph, the power steering seized while making a left turn and excessive force was required in order to maneuver the vehicle. The problem recurred several times. The vehicle was taken to a dealer. The technician diagnosed that the computer program needed to be reset. The failure recurred and the vehicle was taken to a dealer. The…
ODI 10641996
Steering
Was stuck in traffic for over three hours in about 25mph. At about 20 mins left in traffic, info light came on and stated power assist needs servicing and advance trac needs service. Then i was unable to turn easily onto the next few streets. We tried all different things to fix problem. Had to take it to the dealership where they replaced the steering rack but could not isolate the problem. Luckily for me the…
ODI 10533250
Engine · Steering
On my way to work in the morning on a back country road, i went around a 90 degree turn, braking before going into the turn. On the way out of the turn, the engine stalled as i was trying to accelerate. I came to a stop, put the vehicle in park, and then it restarted with not problem, but shocked me a bit. *tr
ODI 10525714
Steering
Occurred 3 times where the trouble indicator lamp came on and power steering went out. I was able to shut the car off and restart then it was ok the first time and second time. Third time the steering went out completely with no warning while i was driving. Trouble light did not come on. Lost all power steering. If my wife was driving she would not have been able to man handle the steering wheel to pull off the…
ODI 10641872
Electrical System · Steering
Was in the car at stop light. When i went to step on the gas the warning lights came on and car had no power steering. Car was very hard to steer and could have caused an accident. Got to a parking garage and managed to park and turned off the car. Restarted it and power steering came back on. It happened again about a week later in my driveway as i went to leave. Turned car off and it came back on again. Took car…
ODI 10652568
Steering
While operating the vehicle at 25 to 30 mph on urban street, the power steering assist stopped functioning as i entered a right hand curve, approximately 100 feet after a left turn. The vehicle had been in operation for approximately 20 minutes in stop and go city traffic. Temperature was approximately 75 degrees, clear and sunny. The "service advancetrac" warning message came up, along with an indicator on the…
ODI 10523813
Steering
Was making a left turn and braking when dummy light came on i could not make the turn locked up and had to turn forcefully to get out of intersection good thing no cars were coming the other way. *tr
ODI 10523489
Steering
I backed out of my garage and the steering "locked". I could not turn the wheel. A message appeared on the screen "power steering " etc. I checked the manual and followed instructions to wait 10 minutes and try again. It worked but i did not drive. I brought my car to my dealer on july 1. They ordered parts to arrive next day. My husband picked me up. This is a scary situation ! *tr
ODI 10522717
Steering
Nhtsa #14v286 recalls ford explorers for loss of electric power steering assist, but this should include other models. My daughter's 2012 ford fusion had the same problem and nearly caused two accidents when she was turning at intersections. *tr
ODI 10596287