1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 2, 2014 · 8,230 miles

    Steering

    Powers steering stop function when i was driving on wet condition regular street ,lucky no injury but very unpleasant ,waiting to see how many die before recall happens? *tr

    ODI 10562587

  • January 31, 2014 · 24,960 miles

    Steering

    The steering on my 2012 ford fusion sel located up as my wife was backing out of a parking space and she could not steer the car. *tr

    ODI 10562391

  • January 23, 2014 · 60,100 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 75 mph, the power steering warning light illuminated as the power steering system malfunctioned. The contact stated that the vehicle became difficult to maneuver due to the steering. The contact did not take the vehicle to a dealer or a local mechanic. The failure mileage was 60,100.

    ODI 10561337

  • January 19, 2014 · 62,500 miles

    Steering

    Was pulling off from a stop sign at a normal takeoff. Advancetrac warning light and service power steering now warning came on. Tried to do the reset that i found online. Nothing fixed it. Had to drive home 90 miles with no power steering. Will take to dealer in the morning. I've had the car 4 days and it was bought as a certified used vehicle. *tr

    ODI 10560588

  • January 3, 2014 · 16,000 miles

    Steering

    When steering i could hear a noise and i felt shake on steering wheel. Had to take to dealer. *tr

    ODI 10559657

  • December 24, 2013 · 46,000 miles

    Electrical System · Electronic Stability Control · Pressure Monitoring And Regulating Systems · Steering

    I was turning onto the street at about 25 mph and as i approached my home, the advance trac system light came on and then the service power steering now light came on. Steering wheel locked up as i tried to turn into the driveway and i ran over the cable box on the curb because it was hard to turn at that point. Prior to this incident, there were problems with air pressure in the tires at least three times. Light…

    Crash reported

    ODI 10557384

  • December 19, 2013

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated while traveling various speeds, the steering wheel seized. The vehicle was taken to a private mechanic who stated the rack and pinion failed. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage and vin were not available.

    ODI 10557290

  • December 17, 2013 · 12,000 miles

    Steering

    Driving around 30mph, warning light and information display indicated "service advancetrac" then "service power steering now" message appeared. I pulled off road to parking lot, smelled a burning scent in the heat/ac vents. Power steering was disabled as soon as i was able to park my vehicle. No damage to my vehicle prior to incident. *tr

    ODI 10556416

  • December 7, 2013 · 24,190 miles

    Steering

    When backing up and turning steering wheel fully to the right there is a rubbing or grinding sound from the pass. Side right front tire area and the steering wheel seems to lock. *js

    ODI 10579652

  • November 25, 2013 · 27,000 miles

    Engine · Power Train · Steering

    I have had several issues leading up to this and the dealer would say nothing is wrong. Car jumps forward when idling, car looses power when accelerating on highway. Lastly was complete loss of power and nearly hit by bus with kids in car. They replaced throttle body, a/c motor etc....two weeks gone bye and it is starting again. I need to give this car to my daughter to drive but it is not safe. *tr

    ODI 10555792

  • November 22, 2013 · 47,829 miles

    Steering

    I was driving down the interstate when my traction light came on and my steering wheel locked up. An error came on screen saying "power steering system fault". My vehicle is out of bumper to bumper warranty but still under power train warranty. The dealership states that it is not covered under that warranty. Because of this i almost wrecked the car as steering became very limited. The dealer also states this an…

    ODI 10553491

  • November 21, 2013 · 51,920 miles

    Steering

    I was turning into the parking lot and i got a "power steering assist fault" and the steering wheel was impossible to turn. I turned the engine off and back on and the fault cleared. *tr

    ODI 10553622

  • November 5, 2013 · 53,000 miles

    Engine · Steering · Vehicle Speed Control

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at an unknown speed, the steering wheel became difficult to turn. The contact mentioned the instrument panel warning lights illuminated and the vehicle stalled. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 53,000. Updated 12/18/14*cn the consumer stated when she pressed…

    ODI 10641924

  • October 28, 2013 · 40,000 miles

    Steering

    The power steering on our 2012 ford fusion started to sporadically stop working and then start working again on multiple occasions. Ford could not diagnose the problem due to it working at time of service but suggested that it could possibly be due to low tire pressure. After multiple occurrences it finally stopped working completely. The fusion was towed to ford service where they found it needed repairs of…

    ODI 10650824

  • October 28, 2013

    Steering

    I was driving my car to the gas station to put air in my tire and as i was turning into the gas station my steering wheel locked up on me and the service advancetrac & service power steering now lights beeped and came on. I was almost hit from behind because i couldn't turn my wheel to get into the gas station. I got the air and started my car back up and the lights beeped and came on again. I had to drive to work…

    1 injury

    ODI 10549831

  • October 25, 2013

    Steering

    THE POWER STEERING ON MY 2012 FORD FUSION WENT OUT. *TR

    ODI 10659352

  • October 15, 2013 · 49,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the steering wheel was very hard to turn. The contact mentioned that the failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

    ODI 10587175

  • October 12, 2013 · 55,400 miles

    Steering

    1st case 10/12/13 lost power steering - no error code found & reset 2nd case 10/21/13 lost power steering again both cases driving under 25 mph. Both cases had daughter with me. I am concerned on safety issue and requesting a recall. Concerned because in both cases with the unexpected loss of power steering i am not able to turn the wheel of the car. Warranty is up. Very disappointed with reading this is also…

    ODI 10548911

  • October 11, 2013 · 18,000 miles

    Steering

    I was driving normally and turned a corner and the power steering quit working and i was forced to manually turn the car and find a safe place to stop. I restarted the car and it drove fine for a couple of weeks. I was driving again when the power steering quit again and i coasted into a turn lane and managed to restart the car again. I drove then to my ford dealer and told the service manager what had happened, he…

    ODI 10641840

  • October 10, 2013 · 36,700 miles

    Steering

    Vehicle lost power steering during driving. Light came on and message about power steering and to check advancetrac. Steering came back after i turned car off and back on after a few minutes. Warranty is now up of course on the car. *tr

    ODI 10547594

  • October 8, 2013 · 44,000 miles

    Steering

    I was driving down the highway and a light came on the dash and 2 messages appeared on dash - service advancetrac and power steering assist fault. It became extremely difficult to turn the steering wheel. This continued for several miles as i was in a carpool lane and unable to pull over anywhere. If this had happened while i was turning i would have had an accident. Turning the car off and restarting it cleared the…

    ODI 10547193

  • October 4, 2013

    Electronic Stability Control · Steering

    I took a hard turn to avoid a collision and hit a curb. The steering got hard, the advanced track light came on, and the problem wont go away. *tr

    ODI 10546867

  • October 2, 2013

    Steering

    2012 ford fusion. Attorney representing consumer writes in regards to vehicle defect associated with recall notice. *smd the driver of the vehicle was involved in a single car accident. Consequently, the driver was burned to death. The lawyer on behalf of the driver, believed the accident was due to a defect associated with the vehicle that was recalled. The lawyer referenced recall # 15v340. *jb..*tr.....updated…

    Crash reported · Fire reported · 1 death

    ODI 10749436

  • October 1, 2013 · 45,000 miles

    Steering

    Bought the car 7/12/2013 about 3 months after purchase. Backing out of driveway on busy street, power steering went out right in the middle of the street , thank god there wasn't a car coming up on me,, could barely turn it to pull to the side, shut it off and on and the power assist was ok.. Till about 3 months latter was on the freeway and without warning, boom,, no power steering. Was able to pull off to the…

    ODI 10644357

  • October 1, 2013 · 38,000 miles

    Steering

    I was picking up my girls from preschool and when returning home, i lost power steering going around a corner. A few chimes sounded and a "service advancetrac" and "power steering assist failure" message came on the dashboard read out. This is a very serious safety issue that a lot of ford fusion owners seem to be experiencing and i feel ford needs to address this in some sort of recall. *tr

    ODI 10546393