2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electric Power Assist System · Steering
Tl* the contact owns a 2012 ford fusion. While driving at various speeds, the power steering malfunctioned several times. The contact found it difficult to maneuver the steering wheel. During each incident, the low tire pressure sensor illuminated prior to the failure. The contact checked the tire pressure and discovered that it was normal. After restarting the vehicle, the service power steering and advance trac…
ODI 10592430
Steering
The power steering quit without warning, luckily the car was just getting under way. The car had previously indicated a fault with the system (the warning light on the dash would flash for a moment, then go out) the dealer said 'no code had been stored' so they could not diagnose any further. My concerns are 1) the steering could have failed on the highway and caused harm or death 2) with the available technology…
ODI 10593526
Steering
Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the power steering failed as the power steering indicator illuminated. The failure recurred on several occasions. The manufacturer was contacted, but did not provide a remedy. The vehicle was not diagnosed. The failure mileage was 42,250.
ODI 10592349
Electrical System · Steering
When stopped at a red light, power steering failed and warning message to service advancetrac. Not the first time, don't remember dates of prior incidents. Turning off ignition and restarting car solved problem (for now). *tr
ODI 10588710
Steering
Well i bought this car in april of 2014 and the power steering will shut off while you are driving it happened on the interstate while i was driving at 65 mph and it is hard to control.it has happened 4 times since then once when my wife was driving and she was turning into a parking lot and she is a small woman and she was scared to death to drive it anymore . I bought this car for my 17 year old daughter but i…
ODI 10608094
Steering
While making a turn the power steering suddenly went out. This has happened twice now within the past month. The wheel turned but it was difficult, as if there was no power steering. The power steering light went on. I turned the vehicle off and then restarted it and the steering worked ok again. This could be very dangerous if i was traveling faster. *tr
ODI 10596411
Steering
After running errands came home and parked car. Restarted car to go somewhere else and power assist fault message appeared and could not turn steering wheel. Turned car off and read manual. Restarted car and continued on my way. 5-19-2014 drove to ball park. Turned on car to leave. Power steering assist fault message. Turned car off and sat there a few minutes, turned it on an continued on my way. Mileage 16, 760.…
ODI 10594745
Steering
This part should be recalled, happened once in my drive-way thought it was just a glitch,, what happens is you loose your power steering all of a sudden, was going 65 when i had no power steering. Power steering assist lamp came on, had to pull over. Had that happen in a turn with no warning,, i'd have crashed the car, or worse.. Took it to the dealer, they want 1,800.00 to fix it , have only had the car for 6…
ODI 10585759
Power Train · Steering
My car lost power pulling into a parking garage when i went on a road trip to springfield mass, the first time on 4/26/2015 it said it was shouting down that the abs does this to protect it from over heating and then it would not let me steer, i then took it when i got back to ford and they could not find any thing wrong with it, the next time it lost power was turning a corner in a parking lot on 5/21/2015 at the…
ODI 10721724
Steering
Traveling 65 mph on highway and "power steering assist fault" "service advancetrac" warning displayed (occurred on 4/26/14) lost power steering and almost caused an accident trying to navigate to safe area to pull over. When this steering goes out it is not like having manual steering in the old days. It is 10 times harder to move the wheel...essentially no steering. Happened again on 4/27/2014 driving 45 mph.…
ODI 10586141
Steering
I was just driving home when the alert came on reading service advancetrac/ service power steering now. I then had no power steering at all. I have tried turning the car off and back on. Nothing has helped i still have no power steering. *js
ODI 10585731
Steering
I went out to start my car in my driveway and the steering was completely locked up. I had the car towed to my local dealership and was told this had been happening a lot on the 2012 fusions. The total cost to repair my steering was $1,846. The receipt states the following: "owner reports no power steering and service advance track light on. Towed in. Diagnosed and replaced inoperable epas steering gear. Re-test.…
ODI 10644393
Electronic Stability Control · Steering
Total loss of power steering while car was in motion, thankfully at low speed. Dash warning read as follows: service advancetrack power steering assist fault system reset itself after car was turned off then back on, but failed again (same error message) upon arrival at my home.
ODI 10583273
Steering
I was slowing doen and making a sharp right turn when suddenly my steering wheel got real stiff. I had two messages flashing "power steering assist fail" and "service autotrac". I have taken it to the dealership and they're charging me $2,500 to change the steering rack and 2 outer rods. My car has 37,500 miles this is not normal. *tr
ODI 10578699
Electronic Stability Control · Steering
Driving straight and steady 45mph on surface street, no traffic, no braking or lane change. Suddenly chimes sounded, "service advanced trac" in message center and yellow advance trac idiot light on. In about 20 seconds chimes, message and light go off and message text returns to real time mpg reading. Continued driving home without shutting engine off or any further warnings/incident. Took to dealer 7am next morning…
ODI 10577642
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering default warning light illuminated while starting the vehicle. After the warning light illuminated the steering wheel became hard to turn. The dealer performed a diagnostic which located a failure code within the electronic power assist. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…
ODI 10598609
Steering
We had just purchased the car in march. We were driving home one evening from the store, within a couple of weeks of the purchase, and the power steering just went out. We were able to get the car to the house. When we turned it off and back on later the power steering was back. This has happened 3 different times. Took it to the dealership they said there was nothing they could do because it had been reset. Now…
ODI 10610284
Steering · Tires
I was driving this morning and my low tire pressure signal flashed. I went to put air in the tire and the tire was completely flat! I had spare put on and this is when the "service power steering now" warning came on as well as the service advance traction control light came on. *tr
ODI 10569336
Steering
I noticed a service power steering warning light come on. I shut the vehicle off and upon restarting it i had absolutely no power steering. Luckily i was no longer driving. This is a dangerous situation and a dangerous safety defect in equipment. I would not consider this to be normal wear and tear on a two year old vehicle. I learned several complaints have been made about this defect with similar dangers. I'm…
ODI 10569095
Power Train · Steering · Vehicle Speed Control
Bought a 2012 ford fusion brand new from a dealership. First incident occurred within first 2 yrs of ownership while driving 45 mph down an incline - sudden loss of power. It felt as if it lost power steering and thought engine shut off. Dash alarms rang and briefly saw 'power steering fault' light up. Took all my power to pull car off road and to a safe complete stop.turned off ignition. After a few minutes…
ODI 10641891
Electrical System · Steering
While driving the vehicle the service power steering notification came up on the dash. Car was still drivable with no loss of power steering. Car was shutdown once arrived at destination. When restarting car the service power steering now was displayed. Car was placed in to drive, no power steering was identified in addition to service advancetrac was displayed. *tr
ODI 10568124
Equipment · Mechanical · Steering · Tires
All four tires had to replaced by me after only 12,000 miles. Two of the tires blew out. Power steering failure occurred while i was driving. Service advancetrac is also no longer working. I have tried taking my care to a ford dealership but they refused to fix anything. They told me the tires were my fault, and i told them either they think i am stupid or they were not the sharpest tool in the shed if they think i…
ODI 10572623
Steering
Loss of power steering .. With no warning. Multiple times..., *tr
ODI 10629247
Steering
Power steering assist comes on once a month . Ford says my warranty doesn't cover it ,,,, now i have no power steering,, and don't know what to do .. Pay off my loan and take this car back to the junk yard...i cant trust driving my kids in this death trap.... *tr
ODI 10628928
Steering
Initially the ford fusion 2012 would not start. Towed to sawgrass ford dealer & they fixed it. No mention that it was a recall to fix the throttle body. Our mechanic told us. Repaired car driven home and next day driving at 50 mph the power steering failed. Pulled over, restarted and continued driving to our mechanic without power steering. He advised the dealer should fix this. They refused. We tried to trade in…
ODI 10690768