2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tried to drive the car by backing out of a parking space and there was no power steering. Car information system indicated power steering sensor problem and told to check it. Got out checked the fluid levels and they were full. Got out to the major street to go to the nearby dealership for information and evaluation and turned off the car upon arrival. Car was again started and then the power steering was restored.…
ODI 10606818
Steering
While driving the electronic power steering went out making it difficult to steer. A message indicated power steering assist fault. Stopped car and restarted and problem stopped. However it reappeared later on the drive home. I contacted dealer and was immediately scheduled in for warranty repair. The power steering was out even as i dropped it for service. Rack and pinion steering gear assembly was replaced under…
ODI 10641912
Steering
I was driving on the highway and my power steering went out. I drove with no power steering for about 8 miles and then turned the car off and back on and the steering came back. *tr
ODI 10607662
Rack And Pinion · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering wheel became difficult to turn. The contact mentioned that the power steering and low tire pressure warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was made aware of the failure. The failure and current mileage was 56,000.
ODI 10606482
Steering
Driving down the road and all the sudden the power steering failed. Car is extremely difficult to turn. Car alarms "power steering assist failure" and "advancetrac maintenance needed". Was able to pull off side of road, cut the car off and restarted it--power steering returned. Has happened twice now. Took car to ford dealership, they scanned it and found no service codes. Have been told it is most likely in need of…
ODI 10606392
Ignition · Steering
I purchased my 2012 ford fusion about 4 months ago from a family member who had no problems with the car since owning it new. Since that time i have had an alert come on when i am driving that reads "power steering failure" and the steering wheel becomes really hard to turn. It has happened to me twice and my wife once. When i stop the car and turn the ignition switch off and then start the car back up the system is…
ODI 10608446
Steering
I was driving down the road at approximately 45 miles an hour when the alert came on my car dash to service power steering now. After the alarm sounded i was no longer able to turn my steering wheel. I tried turning the car off and restarted it and still not able to turn the wheel. I have read that numerous people have had this same issue over the past few years. I called the ford dealership to see if there has been…
ODI 10605747
Steering
I was driving down the high way in rush hour traffic as i started to slow down due to traffic all the sudden my power steering went out the warning lights and messages appeared power steering assist fault and service advancetrac messages appeared. *tr
ODI 10605401
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that after starting the vehicle, the power steering light illuminated. The vehicle was taken to the dealer for inspection and they stated that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The vin was not available.
ODI 10605491
Steering
The power steering failed while i was turning in a 270 degree cloverleaf doing about 40 mph. The steering wheel was difficult to turn and i could not maintain the required turn to stay on the cloverleaf. I had to apply the brakes and stopped halfway off the road and on the grass shoulder. The dashboard message read ?power steering assist failure?. The problem went away after i put the car in reverse and then back in…
ODI 10604913
Steering
I was driving down a busy street at 35mph. All of a sudden out of nowhere i lost my power steering and a message came across my dash that said "power steering assist default, service required" i shut my car off and started it back up again. A few days later same thing happened. Dealer told me there was nothin they could do, and to just drive my car until it happens again. It is extremely dangerous. *tr
ODI 10604640
Steering
On two occasions the power steering on our 2012 ford fusion has failed with no warning. Each time the speed has been under 35 mph, after completing a turn, and it was not difficult to get out of the way of traffic while coasting to a stop. Each time the advance track warning light came on along with a similar message followed almost immediately by an engine shut down. On restarting the engine every thing returned to…
ODI 10617212
Engine · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated while driving approximately 65 mph, the engine stalled and the traction light and power steering light illuminated. The vehicle restart but failed to operate. The failure recurred multiple times. The vehicle was taken to a dealer and independent mechanic. The technician stated that the power steering needed to be replaced. The vehicle was repaired but the…
ODI 10660487
Steering
I purchased a new 2012 ford fusion sel car in august 2011. I now have 55k miles, mostly highway miles, so the standard warranty does not apply, even though i have not exceeded the 3 years. I did not buy the extended warranty due to advice that ford fusions are highly reliable. While under warranty, the advancetrac indicator light on the dash and advancetrac service message has happened multiple times. I was even…
ODI 10607358
Steering
We are driving and the light appear (2 lights): 1.- is like is a car 2.- power steering light we arrive at home with the steering wheel hard, the next day took the shop, the expert said all fusion have this problem. *tr
ODI 10598547
Steering
Power steering went out; shock at only 41,000 miles. This is my first ford car i have bought - not happy. Had it tolled to dealership. *tr
ODI 10596988
Steering
I was coming to a stop at a traffic light and the power steering fault came on and also the advance trac service light leaving me with no power steering. This has happened numerous times over the course of about a month now. Turning the car off for about 15 seconds and restarting seemed to reboot and fix the problem for the time being whereas other times i would have to turn my vehicle off 2-3 times and restart…
ODI 10609773
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated while driving the power steering light illuminated and the contact was unable to make a complete turn. The vehicle was taken to an independent mechanic, who provided a trouble code of (c200d). The approximate speed at time of failure was 15 mph. The approximate mileage at time of failure was 60,000.
ODI 10596194
Steering
While backing out of the garage, the warning chime came on, the warning message about the power assist steering failure came on, and there was no power steering. This has happened more than 5 times previously. It usually happens when backing out of a parking space, but it has happened while at freeway speed once. I took the car to the dealer and they indicated that there were no codes and they could not duplicate…
ODI 10594983
Steering
While driving at 45 mph straight on [redacted] i suddenly got a message on my dash saying power steering assist fault. The steering wheel became stiff and very hard to turn. I was safely able to pull off the road. I checked for any possible leaks and found nothing. I turned the car off waited a minute and restarted the car. Upon restarting the power steering appeared to be working again. I took the car to a near by…
ODI 10594643
Steering
While driving on the interstate car went into power steering assisted default setting, rendering the power steering to little more than 15% usage while messaging an service advancetrak message. The automobile users guide mentions a 10 second wait in between starts. I performed the troubleshooting activity to no avail. This problem occurred while i was traveling on the interstate highway and could have been a serious…
ODI 10595512
Steering
For about 3 months kept hearing a knocking noise in the steering column when making turns. Took it to a local ford company- they checked it out and dx problems that didn't exist and never said anything about the power steering.then 2-3 weeks ago was driving it came to a stop light the "service electric power steering now" came on- 200 more yards the power steering was gone. Had to have it towed- contacted 2 other…
ODI 10597405
Steering
This has happened 6 times. I will be driving and the power steering will fail. An alarm will sound and the display will read "service advancetrak, power steering failure". Power steering will completely fail and it is extremely difficult to steer. It happens with no warning. Ford dealership wanted $116 to possibly diagnose the problem. With no guarantee that they could and that price did not include any actual fix.…
ODI 10641784
Steering
Driving down a busy highway one evening, an indicator recommending service on the power steering system lit up. There were no extreme speeds or accidents. Car became too difficult to steer. Ford dealerships have mentioned that this is a common issue, requiring a replacement rack and pinion system. Should be a recall- since steering is essential in order to avoid accidents, damage and injury. *tr
ODI 10609877
Steering
Driving 2012 ford fusion, 2.5l., at 50 mph to enter highway, power steering failure, advantrac warning. First occurrence of this. Caused driver to pull over. Stopped and restarted vehicle and problem persisted. Driver returned home without power steering assist. Problem corrected with next vehicle restart 10 minutes later. Updated 11/24/2014 *js
ODI 10592254