2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
2012 ford fusion. Consumer writes in regards to power steering failure. *smd the dealer informed the consumer, the entire power steering unit needed to be replaced. *jb
ODI 10619625
Steering
POWER STEERING FAILURE WHILE DRIVING. *TR
ODI 10615529
Steering
On 7|8|2014 i bought a ford fusion at mandal in d'iberville. On 7|21|2014 until 8|4|2014, it was brought to the ship due to steering repair which cost me $50 out of pocket (costing the warranty $1661.14). On 8|20|2014, the car made a complete stop in traffic while i was driving it. Mandal instructed me to call a tow service to have them tow the car back to the dealership. It is currently still in the shop due to…
ODI 10629849
Power Train · Steering
I was driving to work this morning, going 65mph when a chime goes off. There is an amber light on the dash and words are under the speedometer saying "power steering assist fault" and then "service advancetrac". I was on a straight stretch of i-35, so i didn't realize how bad it was until i came to my exit ramp. It was very stiff. At the bottom of the ramp i needed to make a series of much sharper turns and that's…
ODI 10615138
Steering
Taking off from being stopped at red light. Power steering assist light came on and my power steering failed. I pulled to safe spot off road while my wife checked vehicle manual. It instructed to turn off engine and wait 10 seconds. We did and vehicle steering was fine. Since my car was due for a 60,000 mile inspection i took the vehicle to the dealer. I explained what happened and they said it may be a computer…
ODI 10650673
Steering
While accelerating onto highway, the steering wheel locked up and lights on dashboard came on saying "power steering assist fault" and "service advancetrac." car was pulled over to side of road, turned ignition off and restarted car. This has happened 4 times total, twice within the last 48 hours. The other times were at lower speeds while turning into parking spots. Each time once the car was restarted, the…
ODI 10615188
Steering
About a month ago my cars power steering locked up and i barely made it to a garage that happen to be down the road from my work. The mechanic told me he didn't have the ford equipment to fix the problem, but also let me know that all he could and they(ford dealership) would do was to reset the power steering assist fault system and i would run into this problem again. About two days ago my girlfriend was driving my…
ODI 10626380
Steering
I was driving on the highway heading home from work. And out of no where the power steering on my car went bad. The advance trac light came on and power steering service light came on. It was nearly impossible to steer to safety. I almost got into an accident and slightly hit the side of the highway wall. Its a big problem and i am no longer feeling safe to drive in my car ever again. It was a big scare! *tr
ODI 10615074
Steering
I bought the car with 59000 miles on it used so in the course of 10000 miles i've had this persistent problem happen multiple times. The steering wheel locked up and an alert sounded and lighted up saying "advancetrac" and "power steering assist fault" everything i've researched has indicated alot of work and money shoved into this very dangerous issue. There's so many complaints i've seen with this one problem that…
ODI 10614644
Steering
Within just a couple of miles after 36000 warranty expired the power steering developed a clunk sound every time i was turning left or right from dead center, and it was felt in the steering wheel. It felt like the something was loose in the power steering mechanism. I took it to a mechanic and he told me the it was so bad that he was surprised i made it to his shop without an accident. He told me that the power…
ODI 10649965
Steering
The first time, i suddenly lost power steering but was luckily in a private parking area and was able to stop immediately. Restarting the car solved the problem. The second time, i was exiting a highway onto a main road that was straight. I was able to drive until i was at a red light and i restarted the car to solve the problem. The third time was scary. I was on a curvy, busy road when once again, i suddenly lost…
ODI 10622014
Steering
While highway driving as i was attempting to switch lanes on a congested area, the steering wheel locked up and a warning saying electric power steering fault lit up and i was unable to turn the wheel. After i managed to make it onto the shoulder and turned the car off and then on again, the fault had reset and i was able to once again turn the wheel. Took to dealer and was told there was no code and that i had to…
ODI 10610983
Steering
Tl* the contact owns a 2012 ford fusion. While attempting to reverse out of the driveway, the eps indicator illuminated. The contact turned off and restarted the vehicle, but the steering failed. The dealer stated that the power steering failed and the entire steering rack needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 40,000.
ODI 10641677
Steering
What action has your dealer taken to address the issue?:the dealership has been giving her the run around, the service mgr ([xxx]) is always too busy to look at her paper work; says they have been short-handed and i called him several times with no luck; [xxx] originally told me he would contact a ford sales agent to get try and get her some assistance but never did. Finally, today, 8/5/2014, i spoke to the gm,…
ODI 10631387
Exterior Lighting · Power Train · Steering
Transmission slams into gear from first to second, then second to third occasionally. I've had 3 brake calipers seize and 3 rotors replaced as a result. Brake wear is beyond pathetic. Rear turning signal/brake light bulb got so hot that it melted my actual taillight. Paint flakes off fenders from just washing with a brand new sponge.
ODI 10790514
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering warning light illuminated and the steering wheel seized. The vehicle was taken to a dealer where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 59,000 and the current mileage was 61,000.
ODI 10609348
Steering
My 84 year old mother went to start her 2012 ford fusion and all the lights started flaking and yellow warning sign came up on the dashboard. She took to her mechanic, who informed her to have it placed on a machine to find out the problem. The machine showed nothing and light was back on correctly. The next day, she tried to drive and could not turn her steering wheel. She had it towed to ford car dealership…
ODI 10618045
Steering
The car lost power steering while merging with traffic on the freeway. A "power steering assist fault" & "service advancetrac" error showed up on the dashboard. Very dangerous situation losing power steering in traffic. Took to dealer and was informed they needed to replace the entire electric power steering rack for $1,813. Did some research online and it seem this is a common problem with this vehicle. Several…
ODI 10609420
Steering
Driving on freeway at 65mph and suddenly power steering warning light came on with message saying service required. Drove home safely, but after stopping and restarting, power steering did not work at all. Took it into mechanic and was told power steering gear needs to be replaced. Had the same work done last year as well as replacing control arms for the same issue. Car nearly impossible to drive when power…
ODI 10608698
Steering
When i was driving my 2012 ford fusion, i lost control of the steering wheel suddenly. A message showing "power steering assist fault" popped up on the dashboard. The wheel became stiff and unable to turn. I had to stop my car and restarted it. The message was gone and i was able to drove it back home. Luckily it happened when there was no other cars. I probably would have been killed if it had happened on an…
ODI 10608265
Electronic Stability Control · Steering
The advance trac power steering on my 2012 ford fusion cut out in the middle of a left hand turn leaving a traffic light. It had done this once before, a year prior at around 34000 miles while it was still under warranty, and the dealership sent me away telling me it was an isolated incident as the steering recovered when i turned the vehicle on and off. This time, when i reset it, it cut out again driving through…
ODI 10609922
Steering
Was driving on freeway, going on a curve (curving to the right) at about 60 mph, and the power steering went out. Bell sounded, warning light lit up. I was able to get off the freeway. Turned off the car and tried to find info/advice in owners manual-none. After i restarted, it seemed fine. Happened again about a month later, this time, while curving to the left. Turned off, restarted, seems okay today. Scared to…
ODI 10618915
Steering
I was approaching a red light, when i heard a "pop" and suddenly i could not steer my car anymore. I was able to stop the car, but i was stranded in the middle of the road blocking traffic. The car could only be moved by a tow truck. After accessing the situation, it turned out to be my power steering unit had just snapped into. The good lord was with me!!!! Had i been on the interstate where i would have been…
ODI 10607830
Electrical System · Electronic Stability Control · Steering
I got off the highway and when coming off the ramp i got an error message stating advancetrac power steering failure. There was also a chime and the dashboard light came on. I read that turning off your engine will reset it and it did but i am afraid to drive the car. *tr
ODI 10606858
Power Train · Steering
Was driving the wheel sudden went stiff out of no where had to shut the car off and start again. That was the first incident. A couple days later the car did the same thing and it says power steering assault failed and i cant drive the car at all it says that as soon as i start it. *tr
ODI 10607615