2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. While driving 3 mph in reverse, the power steering seized and excessive force was required to maneuver the steering wheel. The power steering assist fault message illuminated on the instrument panel. The failure occurred three times within one week. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The…
ODI 10633403
Steering
On several occasions the power assist failure light would come on while driving. The power steering would go out. You would have to stop, turn car off, wait 5 seconds then start car again. The power steering would re-engage at that point. Then it happens again a day later, sometimes months later. *tr
ODI 10631661
Electrical System · Steering
Vehicle's power steering assist fails at random while driving. At this point, it becomes very hard to turn the steering. The problem temporarily resolves if the engine is stopped and restarted again. This poses a serious safety issue while driving on highways or making sharp turns. Although this issue has occurred at least 6times at random occurrences in the past 2 months, on sep 7 2014, when the issue occurred…
ODI 10631377
Steering
Driving on interstate suddenly power steering stopped working. At the same time service light appeared on dashboard. *tr
ODI 10631618
Steering
Driving down the road and all of a sudden warning signal went off and the warning message said "power steering assist fault" and then "service advancetrac". I had no power steering. I was coming up to a red light, so i was able to stop. I turned the car off and turned it back on and everything was fine. This has happened twice now to me while driving this car. This is very unsafe because you loose all control of…
ODI 10648668
Steering
In september of 2014 the power steering went out in my 2012 ford fusion. I bought this car new in 2012. Ford agreed to pay half of the cost last year and i paid the remaining 779.58. Yesterday, june 6,2015 the power steering went out again! This needs to be addressed as a safety issue! Ford needs to recall all of these vehicles and fix what should have been fixed when the problem began!
ODI 10723891
Steering
While driving at 45 mph, my power steering stopped working. I was able to pull safely to the side of the road, but could not steer the vehicle. I turned the vehicle off, and started it again. The power steering worked again for 2 more miles, and then went out again. I turned the vehicle off and reset the steering again. After driving 3 more miles, the power steering stopped working again. When i went to the ford…
ODI 10630573
Electrical System · Steering
When first starting the car after it has been parked for a while with turning the ignition on with the key. The steering wheel feels like it is locked in position and can not be turned in any direction. This usually lasts for less than a minute or two, then the power steering return as normal. This has happened several times now in the past 2 months and appears to be increasing in frequency. The ford dealership at…
ODI 10639207
Steering
2012 ford fusion. Consumer writes in regards to power steering failure, with low mileage. *smd the electronic steering gear was replaced *jb
ODI 10640997
Steering
I was approaching a red light and all of a sudden my power steering went out. The dashboard at the same time read steering fault service now! I am lucky that i was not on the highway or that my grandchildren were not in the car. I am scared to drive the car. It's at service now and they claim there is nothing wrong. *tr
ODI 10630736
Steering
Was driving around 30mph down a residential street when my power steering light came on and i suddenly lost power steering. Luckily i was on a slow street with not many cars but had there been a car in front of me, i would've crashed. Looked into it and it was a faulty power steering rack, something ford has heard about a lot but hasn't acknowledged it as of yet. *tr
ODI 10630470
Steering
In august, 2014 while driving on a residential street at approximately 30 mph and lost control of vehicle due to electric power assisted steering (epas) system failure. I had the vehicle towed to a ford dealer for repair and the repair cost was $936.39. In march, 2015 the same thing happened and ford claims they have no liability for repair of the epas. This epas system is defective and unsafe and ford should be…
ODI 10693100
Steering
My wife was coming home from the store on a back road and slowed for a curve and she said the power steering just quit working with a warning light power assist failure she called me and i told her to cut the engine off and restart the car now it works .but i bought this car for my daughter to drive and it happened to me 3 or 4 times since we bought this car used in april with no warranty what can i do since there…
ODI 10629674
Electrical System · Steering
I am the owner of a 2012 ford fusion and just this past friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for service advance trac and service…
ODI 10628789
Steering
Stopped at store on the way back from a trip and when i started the car the power assist failure alert was on the display. The car had no power steering. The manual said to shut off and restart but still had no steering. This is dangerous . I could not turn the steering effectively and thus could not drive it. My soninlaw who is a truck driver came up to get me and the car. He drove it the 65 miles home. Emergency…
ODI 10628233
Steering
Backed out of garage, and upon hitting approximately 5 mph, power steering stopped suddenly and could not steer. There were several alert sounds, and dash light came on indicated "power steering assist fault." turned off and back on - took 3 attempts to get power steering to come back. Have seen many complaints regarding this exact same issue on the exact same model and year vehicle, and when i called ford customer…
ODI 10626821
Steering · Suspension
Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on ..... My steering wheel was completely stiff... Made it very difficult to make a turn... First thing this morning i took the vehicle to the ford dealership apprx 3 miles from my home..and was told the repair cost was apprx…
ODI 10625768
Steering
I was checking out yard sales. As i was pulling over to the curb to park my car, the car killed. The steering wheel locked up. The display read: power assist steering fault. I managed to get the car in park and restarted the car. The display was gone. I did not experience this before today. *tr
ODI 10622578
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at 70 mph, the steering wheel seized without warning. The failure recurred several times. The vehicle was taken to the dealer. The vehicle was diagnosed that the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,000.
ODI 10704246
Steering
The power steering on this vehicle has constantly lost power. This occurs while driving. The only way to fix the issue is to turn of the vehicle and restart the car. This is very dangerous, especially while driving. *tr
ODI 10644436
Steering
As i was pulling out of the church parking lot after sunday services, the power steering suddenly failed and i saw an error message on the dash readout indicating a power steering "fault." i was able to drive the six miles home with extreme difficulty steering the car. After parking the car at home for a few hours, i restarted the car and the power steering then worked ok. I took car next day to ford dealer who…
ODI 10643498
Steering
As i was driving down a city road at 35 mph on august 10, 2014, my power steering lights came on and my vehicle stated there was a "power steering assist fault". I drove two more miles home with my hazards on because the wheel would barely turn. When i got home, i turned off my car and read the manual, which states to restart the vehicle. I restarted the vehicle and everything worked. On august 27, 2014, i was on…
ODI 10628918
Steering
The power steering suddenly quit working on our car, so my wife restarted the car and it worked fine again for about a month. Now it has suddenly quit working again and will not start working again even if i restart the car. This could potentially be a very dangerous problem. I have done some research online, and the internet is full of this same complaint on the same: make, model, and year of vehicle. *tr
ODI 10632954
Steering
I was leaving work on aug 4, 2014. When backing out of my parking space i lost power steering and the power steering fault message appeared on my dash. I pulled back into my parking spot, turned off my car and restarted. Everything reset and was fine. This morning, aug 7, 2014, the same thing happened as i was backing out of a parking spot at daycare from dropping my two children off before work. As i put my car in…
ODI 10619492
Steering
Failure of power steering assist, warning light appeared, restarted car and problem resolved. Reoccurred a couple of days later and will not resolve itself. Ford dealer says it will cost $1800 to fix(steering gear replacement). Car has less than 60000 miles and should be under warranty??? *tr
ODI 10643480