2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes · Steering
I was driving at a speed of no more than 40 mph. I was on my way home from picking y children up from school when the power steering went completely out on my car. There is a warning light on in my vehicle that says service power steering now and service advantrac. This is the first time this happened. I had my two young children with me the time it went out. The steering became extremely hard to control however no…
ODI 10644417
Steering
The car had no power steering upon starting it for an afternoon trip. Worked fine in the morning, no indication of any issues. 2 warning items appeared. "service advancetrac system" "power steering assist fault" driven to the local ford dealership (spradley barr) today, monday, october 14th and was called back 4 hours later with a diagnosis. The power steering assist system needed to be replaced to the tune of…
ODI 10644335
Steering
When my wife started the car and began to back straight out of the garage she noticed a warning that the power steering had failed and was not working and did find that it was not working. She drove the car back into the garage and parked it. Later, when i started the car the problem had cleared. No fault codes were present in the obd ii monitor. *tr
ODI 10643160
Electronic Stability Control · Steering
This has happened to my 2012 ford fusion twice. I just got my car back from the ford dealership repair center and a week later the power steering goes out while i am driving. The rod and pinion was replaced the first time my 2012 ford fusion was put in the shop. The service power steering light came on, and the advance track light came on both times. *tr
ODI 10643375
Steering
On 10/5/14 my steer wheel was making a noise when i started turning it and figured i get it checked when i went to get oil change next day. The next day i was driving to dealership and half way there the power steering failed and light came on. Luckily i was driving with two hands. *tr
ODI 10641819
Engine And Engine Cooling · Steering
Traveling along and accelerator pedal did not respond to pressing and steering was hard to steer. Car was still running. Loss of power steering and no gas pedal. Pulled over and turned car off and restarted. Issue went away but came back 20 miles later. I called dealer shenandoah ford and was told this is normal and nothing to worry about and keep driving. *tr
ODI 10641619
Steering
Ford fusion 2012 electronic power steering failure at low speed. The power steering of the fusion just completely failed while bringing the car to a stop. There was no accident or impact. The car could still be steered manually with difficulty in making turns. Took car to the dealer and received an estimate of 1800 to repair a major part (complete electronic power steering assembly) on a 2 year old car that should…
ODI 10643132
Steering
While driving approximately 30 mph, i heard several beeps and then i lost power steering. The warning message said "power steering assist fault" and then "service advancetrac". I drove the rest of the way to work (approximately a [redacted]) without power steering. When i started the car again several hours later, i had power steering again, but drove the car straight to my local ford dealership. It was determined…
ODI 10641902
Steering
Lost power steering ability when driving to work. *tr
ODI 10644273
Steering
2012 ford fusion. Consumer writes in regards to loss of power steering on four occasions. *tgw the consumer stated the power steering would resume normal operation, after turning the engine off and re-starting it. *jb
ODI 10649131
Steering
Driving in rush hour traffic in atlanta, power steering failed. Warning light came on stating "power steering assist fault" and "service advancetrac". Has happened in the past and simply restarting the car would fix the issue. However, i have restarted the car 4 times since then and the error will not go away. Power steering on car will not work. *tr
ODI 10640717
Steering · Suspension
While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed "power steering failure" and "auto traction failure" and i lost power steering in the vehicle. In this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. On october 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out…
ODI 10644126
Steering
Leaving a parking space in a parking lot, lost power steering. Power steering is now not working. Dealer says there is no warranty on vehicle for problem. Dealer also said they have had several problems with the power steering on these vehicles. Now it is my responsibility to pay $1,500.00 + to fix a safety hazard! I also have a 15 year that drives the car regularly. He is no longer allowed to drive the car for…
ODI 10640502
Steering
Tl* the contact owns a 2012 ford fusion. While attempting to exit a parking lot, the steering wheel became difficult to maneuver and the eps indicator illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. Updated 12/01/14*lj updated 5/7/2015 *js
ODI 10640534
Steering
I have a 2012 ford fusion 4 dr that we have had for about 1 year. I was driving the vehicle when all of a sudden a light came on the dash and i instantly had no power steering. I was travelling 65 mph on hwy 81 and luckily was able to get the vehicle pulled over to the side of the road. I shut the vehicle off and restarted it and the problem went away. I have had this happen now several times and am concerned that…
ODI 10640338
Steering
Driving down the road and it popped up service power steering now. So i drove it onto the store. Cut the car off came back out of store and cranked my car and it then said service power steering now tried to back up and couldn't. It was very hard to turn. Been sitting in my yard since then because it is such an expensive problem to fix. I personally think there should be a recall and ford needs to do it soon. *tr
ODI 10650350
Steering
We were driving quite slow through roosevelt state park in north dakota when a warning came across our display saying "check power steering now". We kept driving and came across some road construction, so we turned the car off. When we started the car to continue through the park, we had no more power steering. It became very difficult to turn the car while we looked for a service station. The ford dealer in that…
ODI 10639710
Electronic Stability Control · Steering
I bought the car used from carmax on april 5, 2014 with less than 15,000 miles on it. Apparently it passed their comprehensive 125 pt inspection. Since i had to be back at work later this week, was driving back to sacramento, california in oregon on my way back from seattle, wa after dropping my daughter off at college. Made a lane change at 60 mph and noticed the stability control light on and the messages "service…
ODI 10638392
Steering
I was driving my 2012 ford fusion when the service power steering/ service power train light came on. While i was driving the steering wheel became stiff and i was unable to turn the steering wheel. This is a major safety concern and should be dealt with accordingly. *tr
ODI 10638142
Steering
As other complaints, the power steering assist faulted resulting in no power steering. Fortunately, i was not moving at the time. Same repair is required as everyone else to repair the power steering. Contacted ford and they do not have a recall. They suggested we contact the national highway transportation and safety administration which we did. If enough people complain perhaps a recall will result. This is a real…
ODI 10637065
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that immediately after starting the engine, the steering wheel became hard to turn and the power steering assist warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…
ODI 10637059
Steering
Warning light came on and within the next 3 miles, steering failed, resulting in loss of control and significant increased effort in steering in order to get to safety. *tr
ODI 10651778
Steering
Steer fault assist warning light came on and lost power steering. *tr
ODI 10633056
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at approximately 40 mph, the service power steering warning light illuminated and the power steering failed. The vehicle was towed to the contact's mechanic shop. The contact was a certified mechanic who diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was aware of the failure. The approximate…
ODI 10633753
Electrical System · Electronic Stability Control · Steering
I was driving downhill at a steady 60 mph with no turns and got a error message on the dashboard to "service power steering now" and "service advancetrac now". The tow was covered under roadside assistance, however the estimate for this fix has not yet been received. For a brand new vehicle purchased with 0 miles, this sort of problem has been common among other vehicles and deserves a recall. Had i not known what…
ODI 10632180