1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 7, 2014 · 75,000 miles

    Steering

    Going the speed of 35 mph my steering got real tight and when i went to make a turn it was very hard to turn. Took to my local ford dealership they informed me that my steering gear has went out along with the swing arms. *tr

    ODI 10663522

  • December 6, 2014 · 48,600 miles

    Steering

    While driving our 2012 ford fusion at approximately 45 mph the dashboard warning message "service power steering soon". Within about 5 miles the steering became very difficult and it was obvious that the power steering had failed. The mileage was approximately 48,600 miles. We took it to the dealership where we purchased the vehicle and were told that the rack and pinion system needed to be replaced, and that the…

    ODI 10663099

  • December 1, 2014 · 96,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving at various speeds, the contact would lose power steering. The vehicle was taken to the dealer. The technician diagnosed that an alignment would need to be preformed. The vehicle was repaired however the failure persisted. The vehicle was taken back to the dealer. The dealer was unable to diagnose the failure however, recommended changing the steering gear. The…

    ODI 10713224

  • November 20, 2014 · 35,300 miles

    Electronic Stability Control · Steering

    I was driving about 30mph and all of a sudden the "service advancetrac" warning popped up in the cars dash along with "service power steering now". I lost my power steering and this was very odd and dangerous because it left me with no power steering in the middle of driving. Considering the car is only 2 years old and having only 35000 miles this should be a problem that has to be taken care from ford. *tr

    ODI 10659776

  • November 15, 2014

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 30 mph, the power steering failed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was made aware of the issue. The failure mileage was unknown.

    ODI 10658569

  • November 14, 2014 · 103,000 miles

    Steering

    SUDDEN LOSS OF STEERING. *TR

    ODI 10655159

  • November 12, 2014 · 55,000 miles

    Steering

    While driving down the interstate at a speed of 70 mph the car lost all power steering.

    ODI 10724527

  • November 5, 2014 · 53,057 miles

    Steering

    I am so disappointed with ford for not recalling the power steering in the 2012 ford fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when i was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now i have to pay $2,600 to have it fixed!!…

    ODI 10669975

  • November 4, 2014 · 39,500 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 50 mph, the vehicle veered to the left causing the contact to crash into a ditch, mailbox and a few small trees. A police report was filed. The contact sustained bruising, a broken tail bone and nose. The middle rear seat passenger sustained lacerations to the head and both passengers' required medical attention. The vehicle…

    Crash reported · 2 injuries

    ODI 10653507

  • November 3, 2014 · 69,625 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 10 mph, the steering wheel became difficult to turn as the service power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,625.

    ODI 10653787

  • November 3, 2014 · 39,000 miles

    Steering

    As i was driving down the road yesterday, k suddenly lost all power steering in my 2012 ford fusion.'the dash reads "service power steering now" ... I am a 23 year old female and it takes every bit of strength i have to maneuver the vehicle at this time. Very disappointed that a vehicle 2 years old would need the entire power steering system replaced (according to ford. This would cost around 2400). This is very…

    ODI 10652603

  • November 3, 2014 · 63,000 miles

    Steering

    I was traveling down the interstate at appox. 70mph and the service power steering now, and service advanctrac signal came on, and i lost all power steering. Luckily i did not wreck, but when i called the ford dealership today they wanted to charge me $100.00 per message. *tr

    ODI 10652583

  • November 3, 2014 · 22,000 miles

    Steering

    Slowing down for a stop sign. The power steering went out making it very difficult to steer. Shut off the car and restarted it and the problem went away. *tr

    ODI 10652202

  • November 2, 2014 · 70,000 miles

    Steering

    Tl* the contacts owns a 2012 ford fusion. While driving 65 mph, the steering wheel seized and the advanced trac steering and power steering lights illuminated. The vehicle was taken to the dealer. The technician diagnosed that there was system failure. The manufacturer was made aware of the failure. The failure mileage was 70,000.

    ODI 10653080

  • October 30, 2014 · 35,000 miles

    Steering

    At highway speeds car has a tendency to wonder and not. *tr

    ODI 10651476

  • October 29, 2014 · 46,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 65 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15*cn updated 9/13/2017*cn

    ODI 10670138

  • October 28, 2014 · 22,034 miles

    Steering

    My cars lost power-assisted steering, causing increased steering effort. The following messages appeared when i lost the power steering "power steering assist failure" and "service advancetrac." this happened when i was driving on a residential street. When i restarted the car the power-assisted steering was functioning, enabling me to drive the car to the dealer. The car is now at the dealer for repair. The dealer…

    ODI 10651574

  • October 27, 2014 · 59,000 miles

    Steering

    I have been having problems with my 2012 ford fusion for approx 6-7 months now. When i start the car i get a message saying "power steering assist failure" and the car is very hard to steer. I will turn it off and the re-start, sometimes having to do this 3 or 4 times before it finally works. As of today, the message appeared, the power steering will not reset regardless of how many times i re-start. It also gives a…

    ODI 10650569

  • October 26, 2014

    Steering

    Power steering assist failed. Making wheel unturnable. This has happened and been replaced numerous times. *tr

    ODI 10650236

  • October 23, 2014 · 100,000 miles

    Electronic Stability Control · Steering

    Ford fusion 2012 power steering went out. Car is near impossible to operate. Took it to shop, is going to cost upwards of $1,900 to fix, car is no longer under warranty. Power steering light came on, issue was not corrected upon re-start. *tr

    ODI 10653829

  • October 22, 2014 · 54,000 miles

    Steering

    I was driving and the power steering went out. The light came on and a message that said it was the power steering. I was unable to turn the wheel. Once i turned the car off and back on it was fixed. *tr

    ODI 10649339

  • October 20, 2014 · 82,000 miles

    Steering

    I have a 2012 ford fusion and my vehicle has lost power steering due to the advanced trac and power steering assist fault. - i was backing out of my driveway luckily i did not hit anything or anyone. I could not imagine this happening while on the freeway, this is extremely dangerous. This should be a recall, consumers should not have to pay for something like this. Ford needs to step up and take care of this…

    ODI 10649241

  • October 19, 2014 · 61,000 miles

    Steering

    When driving the vehicle home on my neighborhood street, the advancetrac/power steering warning came on and i suddenly lost my power steering. I was able to pull in my driveway and park the vehicle. I looked online for possible solutions and found that there were a lot of other people who've had this same problem. I tried to restart the car hoping that would fix it, with no luck. This is a serious safety hazard! Not…

    ODI 10648819

  • October 15, 2014 · 51,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 5 mph, the power steering became inoperable. The failure recurred several times. The vehicle was taken to the dealer and an independent mechanic for diagnostic testing. The technician stated that the electronic power system assisted module needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure.…

    ODI 10650842

  • October 13, 2014 · 60,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While traveling approximately 60 mph, the power steering failed and sensors illuminated on the instrument panel. The contact indicated that the sensors displayed service advanced trac and service power steering now. The contact merged to the side of the road and turned off and restarted the vehicle. Upon restarting the vehicle, the sensors remained illuminated. The contact…

    ODI 10644449