1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 10, 2015 · 70,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The service power steering was displayed across the message board. The vehicle was taken to an independent mechanic where it was diagnosed that the pinion rack needed to be replaced. The vehicle was repaired. The…

    ODI 10731536

  • February 7, 2015 · 69,000 miles

    Steering

    While driving to a family member birthday party less then 15 miles from our residence, we began pulling onto the road and that when it the display said service power steering now and it was hard to turn. As we turned on the the road while driving our 3 young children on the back with no power steering we almost got tboned. The car had only 69k on the mileage it had just passed the warranty repair limit. I thought it…

    ODI 10862186

  • February 2, 2015 · 60,000 miles

    Steering

    I had been noticing some irregular noises coming from the front suspension of my 2012 ford fusion, this is my wife's primary vehicle so i was concerned about her and the kids safety. I took the car to my local mechanic thinking it just needed alignment or a possible tie rod issue....unfortunately that was not the case. My mechanic explained and showed the problem to me ( i myself do mechanic work so he always shows…

    ODI 10730194

  • January 30, 2015 · 22,000 miles

    Steering

    Power steering assist message and then power steering acutran message came on dash. Power steering went out almost immediately after the second message. I was able to steer the car into a parking lot; turned off the ignition and looked for a place to park. When i turned the ignition back on the power steering was working. I called the ford dealer that was about 8 blocks from the incident and went there. The dealer…

    ODI 10704709

  • January 30, 2015 · 70,500 miles

    Steering

    While driving the power steering stopped working. *tr

    ODI 10680366

  • January 28, 2015 · 53,000 miles

    Steering

    Front passenger tire was low and drove the car 1.75 miles to service station to fill up. During the drive warning messages turned on - service advancetrac & service power steering soon. After stopping the at a store and restarting the car, new messages turned on - service advancetrac & service power steering now. The power steering then turned off and the car was extremely difficult to control. Fortunately, the car…

    ODI 10679591

  • January 23, 2015 · 24,000 miles

    Electrical System · Steering

    Power steering on my ford fusion 2012 failed - i was on a highway off ramp and almost got into a crash as a result. I have contacted ford several times about the issue, they seem not to care. Please help and look in to this before i actually get into a crash as a result of the powertrac steering failing. I have seen from online reports that many other people have this problem. This is now the sixth time this…

    ODI 10682850

  • January 22, 2015 · 67,954 miles

    Electrical System · Steering

    I was driving on a highway traveling around 65 mph when suddenly a warning light came on saying "power steering assist fault" and the steering wheel became hard turn. I managed to get out of the highway and drove home on streets with very difficult and hard to steer. I since contacted ford dealer for probably there has been a recall on the problem, but they stated there is not and since my car is no longer under…

    ODI 10682313

  • January 15, 2015 · 50,000 miles

    Steering

    Tl*the contact owns a 2012 ford fusion. The contact stated that after starting the vehicle, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.

    ODI 10678375

  • January 15, 2015 · 71,444 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. After starting the vehicle, the transmission was shifted into reverse and the steering wheel became difficult to turn. The service power steering now warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,444.

    ODI 10672630

  • January 14, 2015 · 55,500 miles

    Steering

    While driving advancetrac warning came on along with service power steering soon warning. I drove approx 5 more miles before i got to work. When i left work in the morning, there was no power steering in the car. I had the car repaired (dealership said the system needed reset) on friday the 16th and the problem recurred on the 20th. I was then told the vehicle would need a new part. I had the car serviced on 1/29/15…

    ODI 10679941

  • January 12, 2015 · 40,000 miles

    Body · Steering

    While driving my 2012 ford fusion my power steering went out causing me to lose control of the vehicle while i was turning causing me to side swipe my door against a pole. *tr

    Crash reported

    ODI 10676645

  • January 12, 2015 · 94,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 35 mph, the steering became difficult to maneuver and the power steering assist warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. ...updated 02/11/15 *bf

    ODI 10672516

  • January 9, 2015 · 50,425 miles

    Steering

    While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on. *tr

    ODI 10671534

  • January 8, 2015 · 64,000 miles

    Body · Steering

    Driving power steering service light came on steering became hard couldn't turn wheel hit a snow mound damaged front bumper. *tr

    Crash reported

    ODI 10679342

  • January 7, 2015

    Steering

    Car was driving fine no problems day before. Get up to take child to school start car, says service power steering soon, service advance track soon. Drop child off (less than 5 miles away), go back home park car, go to leave for work (same day) start car again now says service power steering now. Can hardly turn the wheel. Can't drive it like this to dangerous. *tr

    ODI 10676326

  • January 6, 2015 · 43,415 miles

    Steering

    Turning onto a main highway, power steering went out. Was unable to make the turn, worked very hard to avoid traffic coming from both sides. Steering wheel would not turn. Wound up crashing into a stoplight. Took car to ford dealer. Said electrical problem and they reset power steering. Drove car home. 12 hours later, on my way to work in the morning, check steering light came on and power steering went out…

    Crash reported

    ODI 10673048

  • January 5, 2015 · 83,185 miles

    Steering

    While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home i turn it off for a few minutes, still not working i then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that…

    ODI 10670550

  • January 1, 2015

    Steering

    Rack and pinion. Steering wheel makes clunking noise. Vehicle wanders. Ford company states this is not a recall which it should be. This is a manufacturing defect

    ODI 11046869

  • December 29, 2014 · 70,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The vin was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

    ODI 10668945

  • December 24, 2014 · 62,000 miles

    Steering

    We were on our way to family for christmas, doing about 35 mph with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car…

    ODI 10668882

  • December 24, 2014 · 70,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

    ODI 10668329

  • December 20, 2014 · 47,895 miles

    Steering

    I was trying to back out of my driveway and the steering wheel wouldn't turn. I received a steering warning message also. *tr

    ODI 10667574

  • December 15, 2014 · 16,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 55 mph, the power steering became inoperable without warning. The failure recurred on one occasion. The vehicle was taken to a dealer where it was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000. Updated 02/05/16*lj *cn

    ODI 10763838

  • December 11, 2014 · 77,000 miles

    Electronic Stability Control · Engine · Steering

    First incident was in 2013, driving down freeway and advance trac light came on then the power steering went out on car. Took in for repairs and cost me 2054.00 for repairs, was told not under warranty. Paid for repair and here it is less than on year later and i have same failures on my vehicle as my husband, son and grandson were coming back from a trip. Thank god no one was hurt. First advance trac light came on…

    ODI 10663742