2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
My car has lost power steering 2 times in 3 wk. Period.,took it to dealer they said it was the battery, i knew better,5 minutes after picking it up it did it again so took it back,i'm now waiting to hear from them what they say is wrong now.,sounds like they are guessing, i paid 32,000 for this car and it only has 20,000 miles on it,this shouldn't be happening and it is dangerous. Please help.... *tr
ODI 10713453
Steering
I am unsure of the fate the first time but approximately a year ago i was driving and the service power steering now warning came on and power steering was lost. Again today april 2, 2015 i was driving approx 33 miles per hour and the service power steering now warning came on and all power steering was lost. Dealership fixed it the first time under warranty my car is now out of warranty and i am taking it to the…
ODI 10703267
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that when starting the vehicle, the steering assist and the advanced trac warning lights illuminated. In addition, the steering wheel was difficult to maneuver. The vehicle was restarted and the vehicle resumed to normal. The failure occurred on another occasion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The…
ODI 10715848
Steering
I was driving on through an intersection at about 40 mph when i felt my steering wheel pull very slightly, and then i noticed the "power assist fail" message came up on the vehicle. Because i was driving on a straight road i didn't really notice any major difference until i got to where i was going to turn off, and then it was extremely difficult to steer. After parking, i looked in my owner's manual, and read that…
ODI 10703447
Steering
I have had two incidents with the power steering. First incident while driving on the i95 the wheel locked on me, fortunately i was exiting the highway at the time. Second time my car was parked in my drive way and on my way out the wheel locked again and gave me a error report of power steering fault assist. I don't know what to do next. After reading the stories about this being a problem with the ford fusions.…
ODI 10702409
Steering
I was driving to work and my car displayed a message that said service advance steering. I made it to work but upon leaving work my car displayed the message service power steering now and it would not turn. I do no know where this problem came from or how it occurred. I feel like ford should be responsible for it due to it being an issued that has been reported by several others and just came up from out the blue.…
ODI 10701565
Steering
While i was driving the indicator read service power steering, i parked my car. Once i restarted the car it was impossible to turn the wheel. There was no other warning nor is there anything wrong with my car. It was serviced by ford for a routine check up and no problems occurred. This happened out of the blue, i am happy i wasn't driving on the highway at the time with my 4 year old son. There needs to be a…
ODI 10701528
Steering
I was driving down the highway and the steering wheel kinda jerked and the car started dinging and the display said something like power steering assist failure. I was almost unable to safely turn the wheel of the car, when i did turn it was a very wide right! *tr
ODI 10695135
Steering
Power steering failed while driving. "service power steering now" appeared on dash. Vehicle is nearly impossible to control and this is a very dangerous failure while driving, without any warning. 2012 fusion with 38,000 miles. Ford refuses to acknowledge the problem. *tr
ODI 10694939
Steering
Was driving to drop my 7 month old daughter off at my mom's house on way to work and steering wheel suddenly got tight. Service activetrac light came on and i fought to get car to mom's house - very uncomfortable feeling with my infant in the car, especially with no warning signs. Went to leave house and when i started the car, the "service power steering now" light appeared on the dash and there was no power…
ODI 10701283
Steering
I have had power steering fault messages when i start my car. The power steering does not work and the message will only go away if the car is turned off and restarted. *tr
ODI 10695210
Electronic Stability Control · Power Train · Steering
While driving on highway the dash screen showed advance trac light came on then the computer screen flashed up power steering unit failure. Steering of the vehicle became dangerous and i left the highway to travel at a slower rate of speed. I was instructed to turn off the car and that when restarted it would reset but it did not reset nor fix this. The car is extremely hard to steer and should not be driven. I…
ODI 10694753
Steering
I entered the date for the 3rd occurrence because i can't remember the dates of the first 2 occurrences. Every time i have a flat tire/low tire pressure the power steering goes out. After the tire is fixed/inflated, the power steering is still out. I then have to take the car to the dealership to have the codes reset - power steering then works. I could see this being a big issue if you are driving on the highway…
ODI 10700624
Steering
On tuesday march 10th 2015 i was driving west bound on w beloit rd just past moorland rd in new berlin wi. As i was negotiating a right turn just before towner dr, when unexpectedly my power steering went out in the middle of a turn. I was not able to safely steer my vehicle though the turn and nearly collided with an oncoming vehicle head-on. At the time of the power steering failure i was traveling approximately…
ODI 10694205
Steering
I was on my way to get my ford fusion inspected and went to make a left turn the power steering went out which cause it difficult for me to complete the turn and i almost hit a house while turning. Mileage is at 58250. This is a major safety issue i had my four old son in the car with me and it could have been really bad. I contacted ford dealership i have an appointment next week for them to look at it and i feel…
ODI 10693976
Steering
While i was driving to florida the abs indicator come on, i parked my car. After reading the manual, found that the power steering was listed for problem, once i restarted the car it was impossible to turn the wheel. There was no other warning nor is there anything wrong with my car. Come to find out there is no recall on this but had to replace both front lower control arms and epas steering gear. After reading and…
ODI 10701568
Steering
Driving north on interstate 684 - steering became very difficult (hard to turn wheel or steer the car) & warning light appeared. Pulled over to side of road, turned engine off, restarted car again - light re-appeared. Drove to closest ford dealership in danbury, ct. They had to replace the total electric power assist steering system and re-align the wheels. *tr
ODI 10695542
Steering
Tl*the contact owns a 2012 ford fusion. The contact stated that while driving at 10 mph, the check engine and the power steering warning lights illuminated. As a result, the contact had to use excessive force to maneuver the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,000.
ODI 10691895
Body · Electronic Stability Control · Steering
I own a ford fusion 2012 with about 95,000 miles on it. No other issues since its purchase in november 2014. Weeks ago i started the car, and the powersteering assist message came on, could not move car. Steering locked. Read the manual for car. Turned car off and back on. Problem went away. I thought it might be the cold weather or ice blocking a sensor. However intermittently this has happened again and again and…
ODI 10694268
Steering
While traveling at low speeds in a parking lot, while steering, the power steering felt to intermittently stop functioning. Steering control required force and additional input. This problem would come and go. This has happened approximately 8 separate occasions and has been addressed at multiple service and repair appointments with my dealership's service department, but so far they have not been able to replicate…
ODI 10714246
Steering
Tl*the contact owns a 2012 ford fusion. The contact stated that while making a right turn at approximately 5 mph, the steering became difficult to maneuver as the advance track and the service power steering warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The vin was not available.
ODI 10690221
Steering
Tl*the contact owns a 2012 ford fusion. The contact stated that while driving at approximately 10 mph, the power steering seized and the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the complete power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 62,000. The…
ODI 10692989
Steering
The electronic power assisted steering (epas) system failed. This has happened several times and i was able to pull over and restart the vehicle. After restarting the vehicle, it was fine to drive because the system reboot. On february 21, 2015, the epas would not reboot and i could not steer the vehicle. This could have resulted in a serious accident. *js
ODI 10690634
Steering
Tl* the contact owns a 2012 ford fusion. While driving at various speeds, the power steering would suddenly malfunction causing the steering wheel to become very difficult to turn. The contact indicated that the failure was intermittent and a warning message was present indicating "steering failure". The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was…
ODI 10691635
Steering
I stopped at the gas station and got back in my car after getting gas and drove out of the gas station parking lot when my steering wheel became very hard to steer and a few seconds later the advancetrac light came on and remained on the entire drive home, as well as the wheel was very difficult to turn and very scary. I have read about many others with this same complaint online and am wondering why this has not…
ODI 10683719