2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Power steering has became very unresponsive. Steering is very stiff. Light came on saying service power steering. Also service accutrac system
ODI 10716129
Steering
This vehicle has had 2 power steering failures in less than a year. Luckily both times were at low speed. It's just a matter of time until it happens at high-speed. This vehicle is only three years old and my wife is scared to drive it. The first time it happened it took all i had just to get it back in the carport. There is no way my wife could control it if it locked on her .i am aware of hundreds of complaints on…
ODI 10715804
Steering
Power steering fault light came on at startup. Turned vehicle off and started again and light went away. I believe steering rack will have to be replaced at a cost of $1500 to $2000. From my research it appears this is a common problem with ford fusions and ford is not acknowledging there is a problem.
ODI 10715301
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that there was a sudden loss of power steering while in reverse. The steering wheel was difficult to turn left and right and the eps warning light illuminated. The steering wheel was extremely tight. The vehicle was to not diagnosed or repaired. The vehicle was not included in nhtsa campaign id number: 15v340000 (steering). The manufacturer was notified of…
ODI 10748144
Steering
Gear in steering column causing difficulty in steering at low speeds.
ODI 10717193
Steering
Without notice the power steering stops working. By turning the engine off and restarting the engine brings the power steering back to operational. This has happened 3 times within a week. The ford dealership has determined the power steering module needs to be replaced. This vehicle is about 8 months out of warranty but under the mileage limit.
ODI 10716066
Steering
I was driving home and while on a highway on ramp traveling approx. 30 mph, i lost power steering and the power steering warning light came across the dashboard and the service advancetrac now light came on. The problem has continued ever since with both lights remaining on as well as continuing to experience no power steering.
ODI 10716403
Steering
Power steering failure, advance track get service message on console. Driving slowly uphill power steering fails in middle of turn almost causing collision with barriers. Luckily no other cars on road in front or behind. Turned car off and back on temporarily fixed. *tr
ODI 10713535
Steering
Tl* the contact owns a 2012 ford fusion. The contact received a recall notice for the steering; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The nhtsa campaign number was unknown.
ODI 10730662
Steering
Power steering default alert light was noted when car was started. Car restarted and alert went off. After driving approximately 10 miles, alert returned along with loss of power steering (difficulty in steering). Car was stopped and restarted, and returned to home. Alert remained off. Diagnosis at ford dealer said some failure of power steering gear (extremely expensive). Noted on internet that this is a common…
ODI 10713210
Steering
I was driving down in atlanta, georgia when all of a sudden my steering wheel locked and the dash displayed power steering assist fault. *tr
ODI 10713215
Steering
I pulled into a store after exiting i40, when i got back in the vehicle i put the car in reverse to back out of the parking lot and bells started going off and an error message popped up on the mileage screen that read "power steering assist fault" and my power steering was completely gone. I still had about [redacted] to my home. I nursed the car a few miles and called my boyfriend ([xxx] ) who googled the issue to…
ODI 10712628
Steering
Getting ready to leave for work and the power steering went out in my car. I had to have a new electronic steering gear assembly installed in my car and this was not cheap!!. I am very thankful i was not driving on the highway because i would've probably had a wreck. This was very unexpected and after researching all the other complaints made i feel ford should be responsible for this. I was at one time pleased with…
ODI 10713217
Air Bags · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving 15 mph going down a hill, the anti-sway and power steering lights illuminated on the instrument panel. The steering wheel failed to turn and the contact crashed into a tree. The air bags did not deploy. It was unknown if there were any injuries sustained or if there was a police report filed. The vehicle had not been inspected. The…
Crash reported
ODI 10706582
Steering
I was driving straight down the interstate at cruising speed and a warning chime sounded (like occurs when you reach 50 miles left in the tank). The following messages appeared on the dash "power steering assist fault" and "service advancetrac." i checked and had no power steering. This was the case the rest of the trip (about 30 minutes) and steering was very difficult. Once i arrived at my destination, i turned…
ODI 10714173
Steering
Driving on a local road, and all of a sudden the power steering gets really hard to handle. Pulled over to side of road, fear of what could happen if i kept going. This happened again regarding the steering. We called our local ford dealership to report this problem. They said my car is not covered by the recall, yet i saw on abc news there are recalls regarding the ford fusion? Can you please help me or keep me…
ODI 10721818
Steering
My ford fusion lost power steering which i need to have fixed, very dangerous to drive! When i contacted ford i was told we are no longer under warranty! Which i can't believe they don't stand behind. You don't just loose power steering in a car after so many miles, do you?? With that said, currently its being serviced at a ford dealership and we are expected to pay 2200- for the repair without a guarantee it won't…
ODI 10713850
Steering
The front wheel hit a curb at a drive through window. Shortly after the power steering quit working when trying to go around a corner. The car was shut off and restarted and it worked most of the time for about a week then failed completely making the car very difficult to steer. If my wife was driving on a curvy county road when it failed there could have been a wreck. *tr
ODI 10706457
Steering
As i was driving home with my 4 year old granddaughter, the power steering on my 2012 ford fusion stopped working. I heard a warning noise and looked at the display panel. The panel reported a "steering assist" malfunction. The steering was very stiff and it was difficult to maneuver the vehicle. I was able to turn the car into a parking lot and stopped the engine. This same problem has happened again on may 15,…
ODI 10716848
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 30 mph, the steering wheel seized without warning. The vehicle was driven with caution to the dealer, who replaced the power steering gear. The manufacturer was not notified of the failure. The approximate failure mileage was 70,589. Ma 08/17/15
ODI 10716384
Steering
On 4/9/15 a "power steering assist fault" message on my 2012 ford fusion was illuminated on the car's message center when the car was put into reverse. There was no power steering. The owners manual says to turn the car off and restart it and it may solve the problem and it did. On 4/10/15 after driving the car about 8 miles i stopped at a store and the same thing happened when the car was put in reverse. The car…
ODI 10705034
Steering · Traction Control System
After being parked at my daughter's school, i started the car and the service steering warning and the traction control light came on. The car no longer had any type of power steering and driving the car became very challenging. If this would have gone out while i was driving especially if i was driving at high speeds, it could have caused a serious if not fatal crash. *tr
ODI 10704912
Electrical System · Steering
Power steering failed. After taking to dealership was quoted $1885 to repair. Reviewing online showed a class action lawsuit for the same problems. Also showed that there is a open investigation into this matter. Needs to be noted that this is another complaint for the same issues that are being investigated and for the litigation that is under way. Ford needs to make it right for the consumer. *tr
ODI 10706048
Steering
I was driving with cruise control set 59 mph error light and message came on said steering assist fault and the car lost all power steering. The little icon with the car with the curvy lines underneath also came on. I pulled over as soon as i had a safe spot and turned the car and got out my owners manual to consult. It advised me to restart the car after 10 seconds and it had been well past that time that i was…
ODI 10705594
Steering
Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the steering wheel seized. In addition, the service power steering now and the service advance track warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was repaired. The failure mileage was 87,000.
ODI 10703988