2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
In the middle of a left turn, in heavy traffic, my car suddenly lost power steering. The power steering remained inoperable to my destination.
ODI 10732315
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 70 mph, the vehicle became difficult to maneuver without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The vin was unavailable.
ODI 10732059
Steering
Tl* the contact owns a 2012 ford fusion. While driving 5 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The contact received notification of nhtsa campaign number: 15v340000 (steering); however, the technician stated that the power steering module codes did not show a failure and the vehicle was unable to be repaired. The…
ODI 10733734
Steering
Tl* the contact owns a 2012 ford fusion. The vehicle was included in nhtsa campaign number: 15v340000 (steering), but the contact had not received a recall notification from the manufacturer. The contact stated that the power steering warning lamp illuminated and the steering wheel was extremely difficult to turn left and right. The contact had to apply force to turn the steering wheel. The manufacturer was notified…
ODI 10731489
Steering
Was driving home and came to a stop and the peer steering went out. It came difficult to steer there was a child in the vehicle didn't even feel safe with child in the car had some pick the child up.
ODI 10730329
Electronic Stability Control · Steering
While driving car warning indicator on cluster flashed "service advance track now, but car continued to drive fine. Parked car at store and upon return and starting of car pulled out of parking lot and had no power steering almost impossible to steer car at this point, then warning on dash displayed "service power steering now", and "service advanced trak now". Was able to get car to dealer, but as of today 7/2/2015…
ODI 10731751
Steering
While driving the vehicle on the evening of 06/20/2015 the power steering slowly started to go out, then after turning off the car and restarting all together i received the notifications "service advancetrac" and "service power steering now" after searching online to no avail, i had to wait until monday morning to take the car to a local ford dealership. I waited 2 1/2 hours for a diagnostic to be ran on my car to…
ODI 10726649
Steering
When the car was turned on it was showing warning notifications stating "service advancetrac" and "service power steering now" we tried turning the car off and on again, driving it to see if it corrected itself, airing up the tires. Nothing has been able to clear this error.
ODI 10726446
Steering
Tl* the contact owns a 2012 ford fusion. When shifting into reverse or drive, the steering wheel seized. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
ODI 10726961
Steering
Received a power steering assist fault in the electronic power assisted steering (epas) system losing all steering ability and creating a dangerous situation, researched vin for ford recall on issue and was frustrated that manufacture of the vehicle, although at the same facility, was 6 months after ford vin range of vehicles placed on the recall list. Ford will not provide cost relief for expected repair cost of…
ODI 10725779
Steering · Suspension
On 6-14-15 had just turned into a road when instrument panel rung and showed service advancetrac and service power steering. Was trying to get to a safe spot to park and it immediately rung and said service power steering now. The power steering went out and was impossible to drive. The car was towed to ford dealership where they said the steering gear was to be replaced and ford covered everything due to the…
ODI 10733835
Steering
It's actually been occurring for a couple months now, but with much greater frequency lately. For example, today, on three separate occasions, i started my car, and some error message about a power steering fault or failure showed up and the power steering went out, and i could hardly move the steering wheel. Each time, i turned the car off and started it again which "fixed" it, not really. The 2nd time this…
ODI 10723894
Steering
On 6/4/15 turned a corner and lost my power steering. I parked the car and turned off the engine to attend to business at my destination. When i returned and started the car, everything returned to normal. On 6/6/2015, the car and steering worked properly the entire day and for a long drive. When i got in the car to drive across the street, the power steering was gone and never returned. The rack and pinion was…
ODI 10725457
Steering
Tl* the contact owns a 2012 ford fusion. The contact received notification of nhtsa campaign number: 15v340000 (steering). The dealer performed the required inspection for the recall and advised that the software needed to be updated; however, the parts were not available to perform the repair. The manufacturer was contacted. The contact had not experienced the failure. The vin was not available.
ODI 10748750
Steering
Tl* the contact owns a 2012 ford fusion. While making a left turn at 35 mph, the steering wheel seized. The power steering default was displayed across the message board. The vehicle was taken to a dealer. The contact was unsure about what part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The vin was included in nhtsa campaign number: 15v340000 ( steering). The…
ODI 10732952
Steering
Tl* the contact owns a 2012 ford fusion. The contact received notification of nhtsa campaign number: 15v340000 (steering). The contact called holman ford maple shade at [redacted] (located at 571 nj-38, maple shade township, nj 08052) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had…
ODI 11152842
Steering
Power steering cuts out while driving, either turning or driving straight. No advance warning, but get error message when it fails. I can fix it by turning the car off and then back on. Took it to the dealer in may 2015. They found nothing wrong. When the recall came out in june 2015, i was never notified, despite having just been at the dealer with that very problem. Just hearing about it on the news yesterday. The…
ODI 10913637
Steering
This is the second instance of my power steering going out. The first was while i was driving. I turned the car off and restarted and that issue went away the second was when i was pulling out of my garage. The power steering goes out and the following errors show on my dash. Power steering assist fault service advancetrac i have tried to restart the car but the issue still persists.
ODI 10721072
Steering
I was driving on a highway going about 45mph then the stability control system icon turned on on my dash. I started to slow down and noticed that it took a lot more effort to steer the car. I started to slow to pull over to the side of the road and turning the steering wheel became almost impossible. There were cars behind me that had to come to and unexpected slow as i tried to get off of the road. I was able to…
ODI 10717790
Steering
While returning home through neighborhood, the power steering failed and the warning light "service power steering now" and "service advancetrac" came on. No other advance notice and car has received all scheduled maintenance and inspections since purchased new. The car was unresponsive for tight maneuvering (e.g. Turns in subdivision). Since speed was low in the neighborhood, the car could be stopped and accident…
ODI 10717594
Steering
While driving, the power steering went out and the advancetrack and steering lights came on. After towing to dealer, dealer claims the electronic power steering rack needs to be replaced.
ODI 10717486
Steering
Lost power steering while driving on a city street.
ODI 10864540
Steering
When i put the car into reverse to take my son to school a warning "power steering assist fault" was displayed on the dash. I shut the car off, turned it back on and the warning went away. I took my son to school in the car and when i returned home did some research. I found this site and saw the numerous issues others are having with the car, and don't feel safe to drive it.
ODI 10716997
Door · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving…
Crash reported · 1 injury
ODI 10762459
Electronic Stability Control · Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 60 mph, the stabilitrac warning light illuminated and the steering wheel became very difficult to turn. The vehicle was restarted and operated as normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
ODI 10716631