2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Driving at approximately 45 mph on highway 4 downhill into rutland vt (8:15pm) chime alert and dash screen alerted to "service power steering now! And "service advance trac", immediately lost all power steering. Vehicle extremely difficult to steer. Mechanically inclined, investigated issue,. But no fix and was forced to carefully continue the drive home. Following day checked all fused links concerning power…
ODI 10778045
Steering
Lose of power steering when driving it came up as power steering assist fault. Same thing happened to ford fusion 2012 that went to feb, and was recalled. My vehicle should be on recall also before an accident or death occurs.
ODI 10778873
Steering
I have already brought my car in for the power steering recall, and 2 months later i lost my power steering again. Please advise me as to what i do next.
ODI 10764014
Steering
While turning into a parking space the steering started making loud noises and was difficult to steer (had no power steering). I took it to a ford dealer in my town. I explained what it was doing and he ordered a part for it without even looking at the car. He said the part alone would be approx. $1200. He said it was a power steering rack. He also said other 2012 fords were on a recall for that problem but mine was…
ODI 10785561
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering wheel seized and the assist now warning light illuminated. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
ODI 10767361
Steering
Power steering failure had to drive it to dealer with no power steering. They now want $1,700 to replace the power steering. There was a recall on 2102 ford fusion steering but apparently not mine. How does a power steering fail on a three year old vehicle ?
ODI 10762985
Steering
Tl* the contact owns a 2012 ford fusion. While driving at approximately 10 mph, the power service warning indicator illuminated. The contact stated that the steering lost all power. The vehicle was not taken in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 38,000.
ODI 10762149
Steering
Tl* the contact owns a 2012 ford fusion. While driving at an unknown speed, the power steering failed and two warning lights illuminated. The contact had to restart the vehicle to loosen the steering wheel. The failure recurred five times. The vehicle was taken to a dealer where it was diagnosed that the ball joints and tie rod needed to be repaired. The vehicle was not repaired. The vin was not included in nhtsa…
ODI 10810867
Air Bags · Body · Steering
On september 5, 2015 i was on my way to a funeral traveling on 695 in owings mills maryland and experienced the lost control of my vehicle. While trying to steer back the steering wheel did absolutely nothing and also the trying to shift into gear was always a major problem. The gear shift would stick or sometimes hard to put back in place. From this my car was totalled.
Crash reported · 1 injury
ODI 10785595
Steering
When the car was started and put into reverse, there was no power steering. The wheel was very hard to turn. The car was turned off and back on again and no change, still no power steering. Ford motor company has a recall on this problem for our vehicles make model and year, however, they said our vehicle is not included in the recall even though the recalled problem occurred in our vehicle. There is obviously an…
ODI 10763018
Steering
Turning the steering wheel makes a loud grating noise whether the car is sitting still or in motion. We took the car to the dealer for the problem. After checking the car, the mechanic said the rack and pinion is defective. When we contacted the ford motor company in september 2015, i explained the problem and inquired about a recall. The man said some 2012 fusions had been recalled for the steering, but this vin…
ODI 10819240
Steering
Tl* the contact owns a 2012 ford fusion. While the vehicle was idling, the power steering failure warning indicator illuminated on the instrument panel. The contact drove the vehicle home without any power steering assist. The contact was made aware of nhtsa campaign number: 15v340000 (steering). The contact reached out to the manufacturer who stated that the vehicle was equipped with the same defective part, but…
ODI 10760943
Steering
Just got my 2012 ford fusion 2 months ago from the lot and while driving it noticed that there was a clicking noise coming from the steering wheel when i turned in to a parking space.. Thought it was a cv joint or bearing.. Come to find out from mechanic that the steering rack and pinion need replaced and would be a 1,700 dollar fix.. Very upset i took this to ford where they pretty much told me they can not do…
ODI 10760253
Steering
Vehicle has electronic power steering and not hydraulic. We have had several occasions when traveling down the highway where the power steering cut off and it is virtually un-steerable at all. Fortunately this occurred at low speed when we were able to barely muscle the car off the side of the highway. It seems that it responds to having the engine turned off and restarting it and returns to normal. I live in fear…
ODI 10949123
Steering
Power steering went out. Car is very hard to steer in manual mode. Ford will not pay to fix since this vehicle was built 1 week after recall build dates. It is the same problem that vehicles in the recall experience. The recall needs to be extended to include all 2012 fusions.
ODI 10760781
Steering
I was driving home on saturday evening when without any warning the power steering went out and the words power steering assist fault came up. I was on a [redacted] in the middle lane with heavy traffic and just barely avoided an accident. I was eventually able to pull off to the side and shut the car off. When i restarted it, the power steering came back, however, it happened again the next day and again tonight…
ODI 10745995
Steering
While backing out of the driveway, the power steering assist fault illuminated on the dash and we lost all power steering. Steering was basically impossible at that point.tried shutting it down and restarted to no avail. Also the fault displayed toggled between power steering assist fault and service advancetrac. Took it to the dealer, they want 1600 bucks for a new steering rack. I tried to explain about the recall…
ODI 10745870
Steering
Tl* the contact owns a 2012 ford fusion. When the contact turned the ignition, the power steering assist warning indicator illuminated and the vehicle lost power steering. The failure recurred on one occasion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.
ODI 10743869
Steering
LOSS OF POWER STEERING WHILE DRIVING 2 TIMES
ODI 10743336
Steering
POWER STEERING FAILED WHILE DRIVING 2 TIMES
ODI 10743298
Steering
Tl* the contact owns a 2012 ford fusion. While driving 25 mph making a turn, the power steering malfunctioned and the power steering warning indicator illuminated. The vehicle was taken to the dealer, where it was confirmed that the power steering malfunctioned and the front end of the vehicle needed to be replaced. The vehicle was not repaired. The contact was made aware of nhtsa campaign number: 15v340000…
ODI 10744987
Steering
Sticky, notchy steering accompanied with loud grinding sounds. This started for no reason. The dealership told me the car has a bad steering rack and is unsafe to drive. No error code is showing, so ford is not replacing the part.
ODI 10806419
Steering
Power steering stopped working on highway exit ramp. Narrowly avoided hitting guardrail. "power steering assist fault" and "service advancetrac" errors appeared. Used manual steering to get home. Started car the next day, and the ps was working and no errors were displayed. Used code reader, but no error codes found.
ODI 10733511
Steering
I experienced complete power steering failure while vehicle in motion approaching curve in road. This was a very scary incident ! Nearly crashed head on with a motorcycle. Still next day, no power steering. Car has only a little over 10,000 miles and its three years old. I am afraid to drive this car fearing serious accident potential. When contacting local ford dealership to inquire about a possible recall issue,…
ODI 10733432
Steering
As i was making a right hand turn the steering locked. I stopped in the middle of the road and couldn't steer the car. Came very close to getting hit by oncoming cars. Eventually was able to maneuver to the side of the road. The advancetrac warning was on and power steering. After i turned off the engine it went away and got back to normal. This is the second time it happened though. Today i stopped at metro ford in…
ODI 10732768