2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 10 mph, the steering wheel seized as the advance track warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 69,001. The vin was not available.
ODI 10661577
Electrical System · Steering · Vehicle Speed Control
Driving one day had just took off so wasn't going that fast an was approaching a turn and found out that i had to hold the steering wheel real tight because i could not turn the car .tried to get my car fixed as a matter of fact i did take it to a ford dealership and got charged for something that i thought was going to take care of the problem but didn't the problem came back . My car is still saying get power…
ODI 10693720
Equipment Adaptive/Mobility · Service Brakes · Steering
I saw on news that you were investigating power steering issues on the ford fusion 2012. This is a problem i have been having with my fusion 2012 almost from the beginning. The vehicle was purchased with less than 10 miles on it and the issue started happening around the second month. I hear a ding and then the power steering goes out, the brakes paddle requires a lot of pressure to engage, and the accelerator…
ODI 10643398
Steering
The electric power steering has failed about 6 times since i received the car new at the end of 2011. Each time the power steering failed a message would appear on the dash stating that the power steering has failed, then the steering wheel becomes very, very hard to turn. Shutting the car off and restarting it corrects the problem until the next time it happens - this could be 10 months or as short a 2 days. The…
ODI 10650780
Steering
I was driving my car and on the dash of my car displayed a power steering assist fault. Which then it became very difficult to turn. I quickly put the car in neutral and turned it off and then back on. It fixed the problem and the message on my dash went away. The problem occurred twice more over the year and finally today as i got in my car the same message came up and wouldn't go away. So no i cant drive my own…
ODI 10538572
Steering
Drove home normally and shut off the car. Went to restart the car and the care indicated a "power steering failure - service advance trak" message. Shutting off and restarting the car did not change the result. Car had no power steering. Drove the car to the dealer. The dealer indicated that the steering rack needed replaced. $1900.00 warranty repair. *jb
ODI 10541854
Steering
Driving down the road at a normal rate of speed between 35 and 65 mph the power steering just stops working. No warning of any kind. This happened several times in the past two years. Luckily we were able to pull over to the side of the road without incident shut the car off , and when you restart the car all the lights in the dash would go out and power steering would presume. Finally on aug. 9 2014 it stopped…
ODI 10625774
Steering
When exiting onto the access road of a major freeway, my 2012 ford fusion's power steering locked up and i could not maneuver the wheel (there was no advance warning of the impending failure)... Immediately, i turned on hazard lights and reduced speed, then with great difficulty i was able to pull to the side of the road. The dashboard showed an error stating "power steering assist fault." i turned off the engine…
ODI 10481492
Steering
Power steering failure. Has occurred four times. Warning on the dash for "power steering assist failure" then power steering fails. Nearly impossible to turn the wheel. Happened in stop-and-go traffic on interstate as well as making a turn in a parking lot which nearly led to a collision with a parked car since i could not turn the wheel. Since it happened twice before i know to put in neutral then turn off and turn…
ODI 10473268
Steering
Was driving on freeway at 65mph. Service power steering soon light came on then pulled to the side of the freeway. Owners manual said i needed to turn vehicle off and back on. After i turned the vehicle back on the "service power steering system now" light came on. The vehicle had completely lost the power steering system. The steering become very difficult to use. It becomes very stiff and jerks hard to whichever…
ODI 10478381
Automatic Transmission · Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while in reverse, the vehicle violently jerked intermittently. The steering wheel seized with the illumination of the power steering assist failure light. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 600. ..updated 12-05-13 *bf the…
ODI 10526374
Steering
3 different incidents. 1 on 8/8/12, 2 on 8/10/12. All driving at low speeds during short distance trips ( less than 15 miles ). For no apparent reason, car chimed, showed warning to service advancetrack, power steering failure ( do not recall exact wording of warning ). Car was manueverable but very difficult to steer. Able to reset power steering by stopping, turning off / restarting car. *tr
ODI 10470192
Steering
Power steering failure after car had been parked for 45 minutes in 102 degree outdoor weather heat. Car operated normally for an hour before parking the car. After restarting the car, there was no functioning power steering assist. Car was drivable, and steerable with great effort. Repair made at ford dealership under warranty (car was 11 months old with 5140 miles on odometer). The electronic anti-lock control…
ODI 10465858
Steering
Started the car, message center displayed power steering assist default.steering wheel completely tight. Followed manual directions to turn of ignition,restart after 10 seconds,message returned. Terribly frightened. In an effort to get to safe location, drove the car slowly using incredible upper arm strength to turn steering wheel. Towed to dealer next day..informed that rack and pinion need replacing. Defected…
ODI 10462191
Steering
Power steering went out on a number of occasions. After turning the car off and on it was able to reboot and the steering started working ok. On 8/26/14 the power steering went out and will not work. This is a major safety issue as the car is very hard to drive without it (it is much more difficult than old cars without power steering). Took the care to goodyear who said they didn't want to try to fix it. Then to…
ODI 10628687
Steering
Early part of the year (2013) the service advance trac light will come on and off i contacted the dealer and he stated that it was the stability in the vehicle and also it wasn't nothing to be alarmed about unless the light just come on and stay on . Finally it came on and wouldn't go off i took it to the dealership they said it would be $ 240 to repair the car and i had to wait until the parts come in by that time…
ODI 10520144
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated when he drove the vehicle the steering wheel was difficult to turn and was resistant when the contact attempted to make a left or right turn. The contact took the vehicle to the dealer for inspection and they stated that was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130. ...updated…
ODI 10465189
Steering
After highway driving for about an hour and pulling off to city area, came to a stop and then released brake after stop sign and gliding thru intersection the power steering failed and a warning light came on something to the affect of "power steering malfunction". Turned car off and restarted and car worked fine again. Little scary though considering it could have happened in less safe circumstances. Making…
ODI 10436921
Steering
Power steering failure. "power steering assist fault" warning on my dash, alternating with "service advancetrac" warning. Power steering failure while driving on the interstate. Extremely difficult to turn the steering wheel to change lanes and turn onto off-ramp. Pulled over, turned off ignition, restarted car and fault went away and power steering worked again. If my wife had been driving she would not have been…
ODI 10433090
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that the steering warning light flashed once as the steering failed. The wrecker service towed the vehicle to the dealer where the steering rack was replaced. The dealer advised the contact that the electronic power assist failed. The failure mileage was 600 and the current mileage was 2,500. Updated 02/15/12*bf updated 03/08/12
ODI 10444572
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated the vehicle would experience an intermittent loss of power steering. The contact stated the service power steering light illuminates on the instrument panel when the failure occurs. The contact took the vehicle to the dealer and the steering rack will need to be replaced. The vin was not available. The failure mileage was 300.
ODI 10422775
Steering
Power steering service track light came on during car start up and i had no power steering. I restarted the car and the power steering worked and the service light went off. I looked to check the power steering fluid and found the system is electronic. This problem repeated about every 2 weeks during startup and was resolved similarly. On august 23, 2013 the problem occurred again but restarting did not fix the…
ODI 10541775