2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine · Power Train · Steering
Over the past week my 2012 ford fusion decelerated, idled roughly, lost power steering and power breaking and the wrench dummy light came on. All 4 times it occurred below 30 mph in clear conditions. The car is extremely hard to handle and luckily i was in areas where i could pull over safely. Once pulled over i was able to restart the car and resume driving. I have brought in my car twice to a local mechanic who…
ODI 10889333
Electrical System · Steering
When the vehicle was in motion, the power steering abruptly stopped working, due to an electrical problem. Over 400,000 ford cars were recalled for this problem, all made at the same location, during the same time. Ours was not recalled, however and therefore created a very dangerous situation for us.
ODI 10907240
Steering
I was driving in the interstate when all of a sudden my power steering went. The service light came on and read ''service power steering now''. It had never done that before and i only had the car for less than a year. I just thank god no one was hurt. I took my car to the ford dealership and they said that it was not apart of the recall, but in my opinion if it has been a issue for several vehicle fix all of them.…
ODI 10893014
Engine · Steering · Unknown Or Other
My throttle body is giving me issues. It will hesitate and react as if it will stall on occasion when i am on the highway, it will jerk badly. No engine lights appear on my dash, however i was notified by ford there is a replacement extended warranty, yet that extension does not cover the initial charge from the dealer to check the throttle body out, which is dead wrong of ford. I believe they should cover any and…
ODI 10924494
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 25 mph, the vehicle lost steering power and the power steering warning light illuminated. The contact coasted the vehicle to a nearby mall. The failure was not diagnosed and did not recur. The manufacturer was made aware of the failure and stated that there would be a charge to diagnose and repair the vehicle. The failure mileage was approximately…
ODI 10884575
Air Bags · Steering
I was in a car accident the power steering failed i hit a telephone pole. The it bags never deployed and i smacked my head
Crash reported
ODI 11040947
Steering
For almost a year my car has been making a popping creaking noise when i drive at low speeds (20 or below). It started very quietly and has progressively gotten worse. I took it to the dealership where they advised me that this stems from service bulletin tsb 06-24-07. This advisory was originally just for 2006 models. However, it is affecting my 2012. It has affected 2007, 2008, and 2009 as well. This is an ongoing…
ODI 10875733
Steering
Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the steering wheel became difficult to maneuver and the power steering assist fault light illuminated. The contact coasted the vehicle over to the side of the road, restarted the vehicle, and resumed driving. The failure recurred twice. The vehicle was not diagnosed or repaired. In addition, the vehicle was taken to a dealer to be repaired per nhtsa…
ODI 10874698
Steering
On june 14, 2016 the power steering failed on my car while i was driving it on a city street. I saw a message that said electronic steering assist failure. I restarted the car and the power steering was working. I drove the car 2 miles to a ford dealer. I was told that there is a safety recall on this issue but that i have exceeded the maximum covered milage. My vehicle has 184,000 miles but they only cover up to…
ODI 10875707
Steering
Tl* the contact owns a 2012 ford fusion. While the vehicle was parked, the steering wheel seized without warning. The vehicle was repaired per nhtsa campaign number: 15v340000 (steering), but the failure recurred. The manufacturer was made aware of the issue. The failure mileage was 82,000.
ODI 10882654
Steering
Loss of power steering. Can not turn the steering wheel
ODI 10882866
Door · Rearview Mirrors/Devices · Steering
Tl* the contact owns a 2012 ford fusion. After the vehicle was repaired per nhtsa campaign number: 15v25000 (steering) and while driving at an unknown speed, "power steering assist default" was displayed across the message board. The steering wheel completely seized. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times, but was not diagnosed or repaired. The manufacturer was…
ODI 10906162
Steering
I have a power steering fault on the message board. I cannot turn the wheel without having to use all my strength. Nearly got into two accidents while driving when this happened.
ODI 10870751
Body · Electrical System · Steering
My power steering assist fault came on while i was driving home last night. It caused me to mess up my front end. I didn't receive any information about a recall, but when i looked up my vin, i found out it had a open case i need to know what to do next... Please help
Crash reported
ODI 10865026
Steering
Tl* the contact owns a 2012 ford fusion. After the vehicle was repaired per nhtsa campaign number: 15v340000 (steering), the steering wheel became difficult to maneuver. The contact also stated that the steering wheel seized without warning. The vehicle was taken to satcher ford (1850 jefferson davis hwy, graniteville, sc 29829), but was not diagnosed or repaired. The manufacturer was not notified of the failure.…
ODI 11092258
Electrical System · Steering
With no consistency in timing, the power steering has been going out. I may be driving, turning or waiting at a stop light, on city streets or the highway. This problem started in may 2016, happening 1-2 times per month. I took it into my local ford dealer and they said there was nothing wrong. They thought it could be a problem with the steering rack, but weren't sure. They denied that my vehicle was included in…
ODI 10905703
Steering
Power steering failed notice displayed upon starting parked vehicle.. 2012 ford fusion display panel said "power steering assist failure" and " service advancetrac." when i logged in on ford owner website, it advised me of "field service action" titled "epas steering efforts" and field service action number "15n01." date this began approximate, and has repeated and finally remains failed. Mileage is approximate.
ODI 10873815
Steering
April, 2016: i was parked in my drive way with the motor off. When i started the car i could barely turn the steering wheel. I was able to slowly drive it to schultz ford in nanuet, new york. The problem was that the electronic gearbox had failed. The repair cost $2000. The schultz ford service manager informed me that certain models of 2012 fusions were recalled for the problem and they were repaired for free.…
ODI 10937927
Steering
While driving on a city street the "advancetrac" came on and "power steering needs to be replaced" came on. I was night time i made it home. Once home i turned the car off and the "replace power steering now" i had lost all power steering. This is the second time this has happened the first time my son was driving on the highway. I took it to the mechanic the first time and they said it was nothing wrong i just…
ODI 10864696
Electrical System · Electronic Stability Control · Steering
Mu 2012 ford fusion lost power to the steering on the highway so when i pulled the steering wheel hard so i can get to the side of the highway when i finally got to to the side of the highway i turned the car off and turned it back on the steering wheel will not move and a message on the dashboard appears and say service "power steering know" so i had to call a tow truck and when it got to the dealership they said…
ODI 10859774
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving, the vehicle lots power steering without warning. The vehicle was taken to the dealer where it was diagnosed that the power steering control module failed and steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced nhtsa campaign number: 15v340000 (steering).…
ODI 10855415
Steering
Shortly after starting my vehicle, the power steering fails and the alarms sound leaving my vehicle unable to perform safely. This happens randomly and without notice. There are no known contributing factors. I've contacted my dealership and they've stated that my vehicle isn't covered under the recall and to repair the issue could cost up to $1,600
ODI 10853842
Steering
Every time i turn my car on the steering wheel is very stiff and with light notification saying " power steering assist failed"... My car has power steering fluid in it. I have to turn my car off and wait about 20 mins to try to start it again.
ODI 10853544
Steering
On april 2 2016 i drove to our local walmart in oceanside california. After shopping i started my 2012 ford fusion and the power assisted steering had failed and i couldnt drive the car. Had it towed to north county ford where they told me that there was a recall on this problem but not on this car due to its production date of march 6th 2012.the recall was for 2012 ford fusions produced before febuaruy 28th 2012.…
ODI 10859976
Steering
I noticed a knock whenever i turned the wheel while driving down the road or while parked. The steering became increasingly harder as the days passed. The cars warranty had expired so i took it into goodyear to see what the problem was. They told me the rack and pinion needed to be replaced. The fusion had only 59,000 miles on it. The mechanic that worked on my car told me he previously worked for ford and that this…
ODI 10860536