1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 1, 2016 · 160,000 miles

    Steering

    I had a service advanctrac light on my dash and then a power steering failure light activate on the dash as i was driving down the road at approx. 40mph. I was able to get the vehicle home safely. Arrived home and went online and found a recall for this problem on the 2012 fusions. I took to ford and they want me to pay $1600 to replace what they call a rack and pinion issue.

    ODI 10853808

  • April 1, 2016 · 75,581 miles

    Steering

    I replaced a flat tire on my vehicle no problems before hand. Once i put the spare on and proceeded to drive my steering was hard to control. I managed to get the vehicle home. I immediately changed the tire and assumed that the lights will be gone. I have a message for service power steering, advance trac. I took it to ford dealership they said they didn't have a recall. I looked and research and found that there…

    ODI 10853419

  • April 1, 2016 · 100,000 miles

    Electronic Stability Control · Steering · Unknown Or Other

    Driving at 60 mph i could hear friction worsens and car would lose momentum easily because of the friction. Then i start to hear a knocking sound somewhere in the engine perhaps or the wheel unsure and as all that worsens, i can feel the car losing control like it's gotten a flat tire. Power steering got stiffer while the car kind of drifted left and then right as tho i was going to lose control of the vehicle. It…

    ODI 10853041

  • March 25, 2016 · 180,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 50 mph, the power steering warning light illuminated. Shortly afterwards, the power steering failed. The contact parked the vehicle and examined the power steering fluid, which was still present in the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the power steering failed and the power steering system needed to be…

    ODI 10852030

  • March 24, 2016 · 29,000 miles

    Steering

    While backing out n a grocery store parking lot, the power steering failed and the steering wheel was extremely tight. I had to apply force to the steering wheel to get it to turn. I restarted the vehicle and the condition continued. The vin was not included in nhtsa campaign number 15v340000 (steering). The manufacturer was notified of the failure.

    ODI 10865398

  • March 24, 2016

    Steering

    Tl* the contact owns a 2012 ford fusion. While turning in a parking area, the power steering failed and the steering wheel was extremely tight. The contact had to apply force to the steering wheel to get it to turn. The contact restarted the vehicle and the condition continued. The vin was not included in nhtsa campaign number: 15v340000 (steering). The vehicle was to be taken to an authorized dealer for further…

    ODI 10851434

  • March 7, 2016 · 47,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 5 mph, the steering column seized without warning. Moments later, the vehicle resumed normal operation. The vehicle was previously serviced under nhtsa campaign number: 15v340000 (steering); however, the remedy was insufficient and the failure recurred. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The…

    ODI 10840330

  • March 4, 2016 · 64,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 25 mph, the vehicle vibrated uncontrollably. The contact continued to drive and the steering ability seized. The service power steering now warning indicator illuminated. The vehicle was driven to the contact's home and then towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was included in…

    ODI 10845707

  • March 1, 2016 · 104,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 45 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The contact crashed the vehicle into a wooded area. During the crash, both the driver and front passenger sustained back injuries. The cause of the failure was not diagnosed or repaired. Medical attention was not required. The manufacturer was…

    Crash reported · 2 injuries

    ODI 10862572

  • February 29, 2016 · 100,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering sensor fault light illuminated. The vehicle was serviced per nhtsa campaign number: 12v345000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the power sensor light illuminated after the repair. The vehicle was taken back to the dealer and had not been repaired. The manufacturer was not notified.…

    ODI 10895352

  • February 25, 2016 · 78,000 miles

    Steering

    Power steering failure , ford ran off road at high speed

    ODI 10838176

  • February 18, 2016 · 79,000 miles

    Air Bags · Steering

    Turned my car on tonight and an alert came across my display: power steering malfunction. My car was in park. The driver's airbag light was also on at this time.

    ODI 10837063

  • February 12, 2016 · 102,000 miles

    Steering

    When starting the car, i will get a power steering assist fault warning. The power steering will not work. I turn the car off and on to try to clear the error and reset the power steering. This normally works. Sometimes it takes multiple tries to clear and function normally. I am worried that this error will occur while i am driving and cause an accident. I am also concerned that my vehicle is not included in the…

    ODI 10838888

  • February 11, 2016 · 97,000 miles

    Engine · Steering

    My name is [xxx] , i have a ford fusion 2012 ,i am the owner from this car, but my brother in law is the principal ( [xxx]). Im spending too much money about this car and ford always has a excuse so that they don't want to cover the warranty. My problem always is the same ( power steering get hard and my engine flashing it needs to be check),i don't have money to resolve every two month when my car is not working.…

    ODI 10836279

  • February 9, 2016 · 78,000 miles

    Air Bags · Steering

    Turned my car on and an alert came across the screen of my dash. Power steering malfunction. The driver's airbag light was also on at this time.

    ODI 10825099

  • February 8, 2016 · 55,000 miles

    Steering

    Ford recall my ford fushion steering switched to automatic without warning. This caused my vehicle to be difficult at time almost impossible to steer. My vehicle was fine when i parked it after work one evening, when i left to go to work the next day i couldn't steer it. When i took it back to the ford dealership they confirmed that it was indeed the same issue mentioned in the recall.

    ODI 10836258

  • January 28, 2016 · 12,418 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. When the contact started the vehicle, the power steering assist failure. It was difficult for the contact to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electrical power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was…

    ODI 10845760

  • January 22, 2016 · 67,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 40 mph, the power steering assist warning light suddenly illuminated and the steering wheel became very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the power steering assist was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was…

    ODI 10822484

  • January 15, 2016 · 60,000 miles

    Steering

    Power steering assist went out and blew fuse #42 upon ignition start up. Also activated warning lights service advancetrac. Abs, traction control and brake lights constantly on. Same problems under nhtsa campaign # 15v340000 recall, but when i took to dealership they said my vin missed by one month. It will cost $2000 to repair. Looked on internet and may same complaints with same vin # sequence. Mileage was around…

    ODI 10821642

  • January 5, 2016 · 63,000 miles

    Steering

    I was in motion going about 30 mph and my power steering just stopped working. Will not turn back on. Says service advance trac and service power steeering now on message center. Called ford and they did not honor recall issued for this problem because my car was built on july 28 2012 at the hermosillo plant and the recall was only issued through feb 28 2012 from hermosillo plant. Same plant ! Same car ! I've had no…

    ODI 10945160

  • January 5, 2016 · 62,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the power steering failed and caused the steering wheel to become extremely tight. The contact had to apply force to the steering wheel and the service power steering now warning light flashed. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the…

    ODI 10820427

  • January 3, 2016 · 92,177 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 70 mph, the service power steering and service advanced trac warning lights illuminated, and the power steering seized. The vehicle was taken to the dealer to be diagnosed and repaired. The vehicle was repaired under nhtsa campaign number: 15v340000 (steering); however, the failure recurred. The manufacturer was not notified of the failure. The approximate…

    ODI 10819933

  • January 2, 2016 · 56,000 miles

    Steering

    I was in motion on 83-s driving 55mph. All at once, all of the dashboard lights illuminated and i was unable to steer my car like i am able to normally. As a result, i crashed into the cement barrier on the side of the highway. Due to this crash my car has been declared a total loss.

    Crash reported · 1 injury

    ODI 10821957

  • January 1, 2016 · 19,870 miles

    Steering

    Pulling out of driveway...noticed the steering was not feeling right. Turn left, turn right both way is a heavy "clicking" feel. Took to ford fusion 2012 to dealer, they said the steering gearbox was bad.....they are waiting to fix it if extended warranty pays for it. This should be a ford recall, fixed for free. It is clearly a defect in the product. My fusion doesn't even have 20k miles on it yet.

    ODI 10817740

  • December 29, 2015 · 78,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that while attempting to turn left or right at 30 mph, an abnormal noise was heard coming from the steering column without warning. The vehicle was taken to a dealer where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v340000…

    ODI 10822940