2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
While driving on the highway , my power steering just stopped , when i looked at the dash it states to check power steering now . When i researched the problem on line there is a recall for this problem on 2012 fusion but my manufacturer date is a month passed. I notice other fusions on social forums from 2012 to 2014 having the same issues , i brought my car into ford and they said its not covered under recall .i…
ODI 10915059
Steering
Tl* the contact owns a 2012 ford fusion. While driving 40 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000. Updated 01/11/2017*ct *tr
ODI 10913792
Body · Steering · Suspension
POWER STEERING WENT OUT
Crash reported
ODI 10913577
Electrical System · Steering
Tl* the contact owns a 2012 ford fusion. Upon recently owning the vehicle, it was determined that there was internal electrical failure with the wires. The wires burned internally near the vent controls for the air conditioning or heating. The contact noticed that smoke emitted into the vents as the failure progressed. The vehicle was taken to a repair shop for diagnostic testing. The vehicle was also inspected by…
ODI 10917155
Steering
While trying to reverse out of my driveway, the "power steering assist fault: service immediately " message came on, and it was very hard for me to turn the steering wheel. By not being able to drive it completely...i just drove it back in the driveway which was very difficult due to me having to turn the wheel. I did take it to the ford dealership, and i was told that i need a steering gear assembly. I was told…
ODI 10911342
Steering
The steering went out while diving( high and low speed). Called the dealer said not under warranty.
ODI 10913908
Steering
Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the steering wheel seized and the service power steering warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 124,000.
ODI 10909835
Steering
Tl* the contact owns a 2012 ford fusion. Whenever the contact reversed the vehicle, the steering wheel would fail the next day. The vehicle was taken to a dealer where it was diagnosed that the power steering control module fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 62,000...updated 01/05/17 *bf consumer stated 393,000 cars were…
ODI 10918594
Service Brakes · Steering
2012 ford fusion recall when coming to a stop sign, i went to put my foot on the brakes and my steering pulled to the right and i could not steer the car and the brake pedal went straight to the floor. There is no broken brake lines. When this happen it steered me into another car that was parked on the street. After the accident i did a safety recall through car max and found out that there is a safety recall 15n01…
Crash reported
ODI 10915024
Steering
Tl* the contact owns a 2012 ford fusion. While driving 30 mph, the power steering failed and became difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the steering gear assembly failed and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure…
ODI 10908030
Steering
The power steering has failed twice in less than one year. Once while turning left across oncoming traffic resulting in a near miss head-on collision. Ford has a recall on the electronic power assisted steering (epas), which is what fails (nhtsa recall 15v-340), but it is only for fusions manufactured between sept 2010 and feb 2012. My vehicle was manufactured in may 2012 - 3 months too late - in the very same…
ODI 10906847
Steering
While turning yesterday, my car lost power steering. The light for advance track system light illuminated and the message center read "power steering assist fault: service immediately." i man handled the car home a short distance and turned it off. Mad and aggravated i called the ford dealer and explained what happened. The checked warranty info, recall info, and found nothing for my car. I was able to find a recall…
ODI 10906213
Steering
I started my car, service power steering warning came on, drove 10 miles and power steering went out. Looked online and saw a recall for electric power assist system, so i called the dealership i purchased the car from and they told me my car is not covered under that recall.
ODI 10905031
Steering
Tl* the contact owns a 2012 ford fusion. While driving 60 mph, the steering seized and the service advance track and power steering warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the…
ODI 10904918
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 30 mph and making a right turn, the power steering failed and the steering wheel became very difficult to turn. During the failure, the "power steering assist fault" warning message displayed. The vehicle was taken to an independent mechanic where it was diagnosed that there was a computer failure and it needed to be reset. The vehicle was…
ODI 10908628
Steering
Popping noise present from steering wheel whenever steering wheel is turned in either direction. Whenever vehicle hits a bump regardless of the size, the steering wheel is yanked around causing the control of the vehicle to become compromised. These issues happen at any speed and in all road conditions, stationary or non stationary, highway or city and regardless if i'm turning or not. When steering wheel is turned…
ODI 10905656
Steering
Tl* the contact owns a 2012 ford fusion. While driving various speeds and turning the steering wheel, an abnormal noise was heard without warning. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
ODI 10904934
Steering
Tl* the contact owns a 2012 ford fusion. While the vehicle was at a stop sign, the power steering light illuminated. Immediately after, the power steering failed. The vehicle was able to be driven to the contact's home. The vehicle was taken to auto zone where it was diagnosed that the power steering assist failed. The contact referenced nhtsa campaign number: 15v340000 (steering); however, the dealer did not…
ODI 10898942
Steering
Driving my vehicle when the power steering went completely out in traffic, making a right turn. Vehicle steering wheel would not budge. It's a safety issue driving and the steering wheel gives out without any notice.
ODI 10896559
Steering
Power steering stopped intermittently while driving, after receiving a recall notice, ford replaced the power steering gear assembly in june 2016. In august of 2016 i was out of town and the power steering went out again. Took it to ford dealer out of town and they replaced the power steering arms and want to charge me $1000.
ODI 10896823
Steering
Car was making clunking sound. When i was driving. Took it in and was told it was the assembly steering system gear. Rack and pin system causing the clunking in gear. Was told my mechanic this a huge safety problem. Was told it wasn't safe to drive the car because if i lose steering could lose control of car and it could cause injury to me my family or other people that are in cars that i may hit if i lose control…
ODI 10895314
Steering
Pulling out of my driveway at low speed, the steering locked to where it was nearly impossible to control the vehicle. I was able to come to a stop immediately so no damage or injury. Turning the steering wheel required a lot of effort so reversing back off the street and onto the driveway was quite difficult. After parking, the dash also briefly displayed something like "advancetrack error". I don't remember the…
ODI 10893452
Steering
2012 ford fusion. Consumer writes in regards to power steering failure while driving down the street. *smd
ODI 10957050
Steering
While sitting still or driving the steering will make an audible "clunk" you can hear and feel when turning left or right from the centered position. No code present upon first trip to dealer who recommended rack and pinion replacement. They "updated" the software per the recall specs. Service advancetrac warning came on about a week later and dealer said code c1278 appeared and recommended rack and pinion…
ODI 10909566
Steering
Tl* the contact owns a 2012 ford fusion. While driving 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The contact independently replaced the battery. After the battery replacement, the steering wheel seized completely. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The…
ODI 10889302