2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
My power steering in my car stopped working, i googled my year make and model of my car. They list a recall for the problem nhtsa 15v30000, ford recall number 15s18. Had it towed to ford dealership, they said that year and model has a recall but my vin # was not included in the recall but it's doing the same thing. How does that happen, do i have to be in an accident and it kills my 2 and 4 year children to be…
ODI 11020102
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while attempting to park, the steering wheel became hard to turn and the power steering warning light illuminated while the failure occurred. The vehicle was taken to a local unknown dealer for a diagnostic testing which advised that the rack and pinion failed. The rack and pinion was replaced however, the failure was not corrected. The manufacturer…
ODI 11021685
Steering
The message "service power steering now" appears intermittently with no loss of power steering, except for once. This happens when the car is in motion and has happened on both the highway and city streets. The message disappears when hitting the reset button or turning the car off and back on.
ODI 11021247
Steering
Battery seemed dead on a monday morning as it would not turn over, i then jumped the car and still nothing happened. I let the car sit for the rest of the day, about 8 hours later started the car and it started fine. On tuesday morning i started the car just fine and drove to work, about 2 miles from my office the display on the dash board said "service power steering". I thought nothing of it and went on with my…
ODI 11019169
Electronic Stability Control · Steering
Luckily while parked, wife started up her 2012 fusion to go to work. Power assist fault and service advancetrac display in info screen and car has no power steering or traction control. Had vehicle diagnosed, fault codes u3000 and u2011 were present. Called dealership who said no open recall on vin. Recall 15s18 does not cover my vin even though the car fits all of the criteria for the recall including date and…
ODI 11018991
Air Bags · Steering
Tl* the contact owns a 2012 ford fusion. While driving, the contact heard an abnormal noise in the steering area. The air bag warning indicator illuminated on and off. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed of nhtsa campaign number: 17v024000 (air bags). The approximate failure mileage was 68,000.
ODI 11034270
Electrical System · Steering · Suspension
Tl* the contact owns a 2012 ford fusion. While driving approximately 35 mph, the steering wheel seized and the power steering and advancetrac warning indicators illuminated. The contact also stated that the vehicle stalled without warning while driving various speeds. The failure recurred numerous times. The vehicle was taken to hixson ford auto plex in leesville, la [redacted]) where it was diagnosed that the…
ODI 11016045
Steering
I was driving in my 2012 ford fusion, on a highway in new york state and pulled over at a rest area for a snack. Upon returning to the vehicle, i started the car and was given a "power steering assist fault" error message and i had no power steering. There was no way i could have driven the car and i'm thankful this didn't happen a few minutes earlier when i was driving on the highway in traffic, in the rain. Ford…
ODI 11015019
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 60 mph, the speed began to decrease and the power steering suddenly seized. In addition, the power assist warning indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the power steering system's electrical default and power steering module needed to be replaced. The vehicle was repaired. The manufacturer…
ODI 11281380
Steering
Tl* the contact owns a 2012 ford fusion. While driving 70 mph, the steering wheel seized and the service power steering warning indicator illuminated. The contact was able to forcefully pull the vehicle over and asked an eyewitness to assist and drive the vehicle for her. The manufacturer was contacted and stated that the vehicle was included in nhtsa campaign number: 15v340000 (steering). The manufacturer referred…
ODI 11014201
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while his wife was driving at 50 mph, the electric power steering automatically turned off. The service power steering and the service advance trac warning lights illuminated. The contact's wife pulled over to the closest parking lot. The contact drove the vehicle to the dealer taylor ford located at [redacted], taylor, mi 48180 where the power…
ODI 11030784
Steering
Tl* the contact owns a 2012 ford fusion. While driving unknown speeds, the power steering indicator illuminated and the contact was unable to turn the steering wheel. The vehicle was taken to an independent mechanic where it was diagnosed that the steering board needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The manufacturer was notified of the issue…
ODI 11024634
Steering
After starting my car, the powder steering assist fault lit up on the dash. I was unable to move my steering wheel at all. It happened again that afternoon when i got back in my car and started it,. The vehicle was parked both times and on level ground.
ODI 11006693
Steering
The electronic power steering motor failed. There is a dash alert that the power steering needs service now, also an alert for the autotrak. There is a ford recall for this part on the same model and year car, but for what ever reason my car's vin was not included in the recall. I have read numerous other complaints online for the same thing. Why was the recall limited to certain vin #"s and not every vehicle that…
ODI 11006573
Air Bags · Electronic Stability Control · Steering
Restraint control module - sensor assembly failed
ODI 11011180
Steering
Tl* the contact owns a 2012 ford fusion. While the vehicle was stationary, the "power steering assist fault" warning indicator displayed. The contact stated that the vehicle would not turn left or right while in the reverse position. The contact received notification of nhtsa campaign number: 15v340000 (steering). Ford parkside drive of knoxville, tennessee was made aware of the failure and stated that the contact…
ODI 11004164
Steering
On july 8, 2017 while riding as a passenger and my husband driving with our 5 yr old niece in the back strapped in her car seat. A warning on the dash board showed "service advancetrac"/"service power steering now" we immediately headed for the nearest auto store to purchase power steering fluid and in doing so we quickly noticed that my husband had to use muscle and additional effort to turn the steering wheel.…
ODI 11003913
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 25 mph, the steering wheel became difficult to maneuver and required excessive force in order to make a turn. There were no warning indicators illuminated. The contact was able to park the vehicle. The vehicle was towed to maxwell ford (5000 s ih [redacted], austin, tx 78745, [redacted]) where it was diagnosed that all of the front lower control…
ODI 11004948
Steering
Tl* the contact owns a 2012 ford fusion. While driving 55 mph, the steering failed and the steering warning indicator illuminated. The vehicle was taken to pugmire ford of cartersville (located at 362 n tennessee st cartersville, ga 30120 [redacted]), but was not diagnosed or repaired. The next day, the vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to generate testing…
ODI 11004130
Steering
Tl* the contact owns a 2012 ford fusion. While making a turn, the vehicle experienced a loss of power steering. The advance trak and power steering warning indicators illuminated. The vehicle was towed to the silver ford dealer where it was diagnosed that the steering gear was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not included…
ODI 11004041
Steering
I'm filing this complaint best the ford dealerships in clovis/portales, nm. They won't fix my steering issues. It has been verified that i need a rack & pinion for my 2012 ford fusion.
ODI 11006646
Steering
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at approximately 15-20 mph, the steering wheel became difficult to maneuver. The contact stated that while the vehicle was stopped or slowed down, the steering wheel became still almost as if it were locked. The power steering warning light illuminated indicating that the power steering must be serviced now. The contact referenced nhtsa…
ODI 11006146
Steering
I am a lieutenant on the saint john fire department in saint john, indiana. My daughter drives the 2012 ford fusion se. She was on a trip in texas when this steering failure accured. She was lucky enough to be able to steer it into a safe parking area when this happened. She was 100 miles from home when she called me to tell me of this problem. I researched this issue on-line and that is when i discovered the…
ODI 11003277
Electronic Stability Control · Steering
Warning: "service advancetrac"/"service power steering now" on dash. Lost power steering. Recall 15v340000 does not cover my vin. Have to drive w/o p. Steering, cannot afford to fix. Opened case with ford, # cas-12641499. Hope to get my vin included in recall.
ODI 11003216
Steering
At 80,000 miles service power steering light came on as well as check advancetrax notice. The next time car was turned off and restarted power steering was completely gone. Took to ford dealer and they said tire was underinflated but if light came back on needed new steering column. For $1600. Drove two weeks with steering ok then same message appeared and steering went out so had a mechanic(not ford dealer) replace…
ODI 11002728