1. Ford Fusion
  2. Problems
  3. 2012
  4. Steering

2012 Ford Fusion Steering Problems

872
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 872 stored complaint records:

  • 31 indicate a crash
  • 9 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • power steering · 144 records
  • steering wheel · 45 records
  • steering assist · 24 records
  • service power · 23 records
  • indicator illuminated · 22 records
  • warning indicator · 18 records

Mileage in stored records

BandRecords
60–100k mi265
30–60k mi221
100–150k mi141
1–30k mi107
150–400k mi47

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 1, 2017

    Electrical System · Steering

    Takata recall i bought a 2012 ford fusion on feb 27 2017 about a week ago thr steering lock up on me while i was pulling out my house while doing research i come to find out this car has a recall of took it to ford n supposely they fix the. ( i do not believe they did) well due to locking up now they saying the rear lower control arms are bad n they wont fix it. I had nothing to do with this damages that obviously…

    ODI 11004149

  • June 30, 2017 · 126,000 miles

    Electronic Stability Control · Power Train · Steering

    The electric power stearing went out while i was driving on the highway going 70 mph and pulled me off to the side of the highway and blew out my tire.

    ODI 11073483

  • June 30, 2017 · 97,877 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the vehicle experienced a loss of power steering. The power steering warning indicator illuminated. The contact took the vehicle to hilbish ford to get nhtsa campaign number: 15v340000 (steering) remedied however the technician informed the contact that the vin did not apply to the recall. In addition, the contact would be responsible for the recall…

    ODI 11005121

  • June 27, 2017 · 28,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 25 mph, the power steering seized without warning. The vehicle was towed to sunset ford (located at [redacted], st. Louis, mo 63127, tel: [redacted]) to be diagnosed. The vehicle was not diagnosed at the time of the complaint. The manufacturer was notified of the failure, but did not assist. The approximate failure mileage was 28,000.

    ODI 11001880

  • June 20, 2017 · 66,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While backing out of the parking lot, the steering lost power and the power steering default indicator illuminated. The failure recurred several times. The vehicle was taken to classic ford sales [redacted], located at 1698 e booker dairy rd, smithfield, nc 27577) to be diagnosed, but the cause of the failure could not be determined. The technician stated that there was no…

    ODI 11281627

  • June 8, 2017 · 145,000 miles

    Electrical System · Steering · Suspension

    After power steering failed, car was repaired under a recall notice at local ford dealership. The steering rack was replaced. 3 hours after picking up the car, when leaving work, the power steering failed again while in motion on a city street going under 40 mph decelerating coming to a red light. Received warning "service power steering now" and "service advanctrac." these are the same warnings received prior to…

    ODI 10994605

  • June 1, 2017 · 97,000 miles

    Electronic Stability Control · Steering

    Tl* the contact owns a 2012 ford fusion. While driving approximately 45 mph, the "power steering assist fault" and "service advance track" warning messages displayed and the power steering suddenly malfunctioned. The steering wheel became difficult to turn. The failure was not diagnosed or repaired. The manufacturer and local dealer (brookland ford in brookland, mi) were notified of the failure, but no assistance…

    ODI 11080688

  • May 31, 2017 · 150,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the steering unit was reprogrammed per an unspecified recall repair. Two years later, the steering lost power when the vehicle was placed in reverse and the power steering assist warning indicator illuminated. The vehicle was taken back to the dealer, reineke ford in lina, ohio, where it was diagnosed that the power steering unit was faulty and needed…

    ODI 10992925

  • May 30, 2017 · 144,000 miles

    Electrical System · Steering

    Car reads "service power steering now" and "service advancetrac". Vehicle is difficult to steer and takes maximum effort to control. First warning generated while parked and upon starting the vehicle. No prior indications to a problem.

    ODI 10993202

  • May 3, 2017 · 80,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. On several occasions, while driving at an unknown speed, the power steering became difficult to maneuver. The steering wheel could not turn left or right. There were no warning indicators illuminated. The vehicle was taken to ed koehn ford of wayland (1159 w superior st, wayland, mi 49348, [redacted]) where it was diagnosed that the power steering and power assist needed to…

    ODI 11006235

  • May 3, 2017 · 68,000 miles

    Electrical System · Steering

    As i was driving down the road, my warning sensors beeped along with the words flashing that said 'power steering failure.' thankfully i was not on a busy highway and there was a gas station close by. I immediately pulled into the nearest gas station yet the steering wheel would hardly turn. I bought some power steering fluid and put that in the car yet it still would not turn properly. I had the car towed to my…

    ODI 10985668

  • April 19, 2017 · 135,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 50 mph, the steering wheel seized and the electronic power steering warning indicator illuminated. The vehicle was taken to pittsville ford ([redacted], pittsville, md 21850, [redacted]) where it was diagnosed that the steering gear needed to be replaced. The failure recurred three additional times. The manufacturer was notified of the failure and provided case…

    ODI 11240925

  • April 7, 2017 · 80,000 miles

    Steering

    Power steering went out while driving the car. Ford has issued a recall, but my car for some reason doesn't fall under it.

    ODI 10971132

  • April 3, 2017 · 68,500 miles

    Steering

    Two months ago, i was driving and my steering became very difficult to handle. There was a whining sound every time i made a turn. Checked the power steering fluid and it was completely empty. I refilled it and a couple of weeks ago, i started having trouble with steering and the whine when turning was back. The power steering fluid reservoir was empty again. I have refilled the reservoir again. No obvious signs of…

    ODI 10992171

  • April 1, 2017 · 65,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. The contact stated that the electric power steering was malfunctioning. The failure occurred twice. After the first failure, kerry ford (155 w kemper rd, cincinnati, oh 45246, [redacted]) reprogrammed-the electric power steering, but the failure recurred. After the second failure, an unknown dealer stated that the first dealer might not have repaired the failure correctly.…

    ODI 11184558

  • March 28, 2017 · 72,800 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While starting the vehicle, the instrument panel warning message displayed "power steering assist failed" and "service advance trac". The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact of nhtsa campaign number: 15v340000 (steering), but the vin was not included. While driving various speeds, it was difficult for the…

    ODI 10970317

  • March 28, 2017 · 137,561 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While making a left turn at 10 mph, the steering became difficult to maneuver and the service power steering and service advancetrac warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 15v340000 (steering). The failure mileage was 137,561.

    ODI 10969534

  • March 15, 2017

    Power Train · Steering

    Tl* the contact owns a 2012 ford fusion. On two different occasions, after air was applied to the front driver's side tire, the contact attempted to drive when the steering wheel became difficult to maneuver. The advance trac service power train indicator illuminated. The vehicle was taken to rob sight ford ([redacted], kansas city, mo 64145, [redacted]) where it was diagnosed that the vehicle needed to be…

    ODI 11055360

  • March 14, 2017

    Steering

    Tl* the contact owns a 2012 ford fusion. While the contact's son was driving 60 mph, the power steering seized without warning. The contact pulled the vehicle to the side of the roadway and waited a few minutes before restarting the vehicle. Afterwards, the power steering returned to normal. The vehicle was taken to an independent mechanic, but the failure could not be diagnosed or duplicated. Several months later,…

    ODI 11033127

  • March 11, 2017 · 48,000 miles

    Steering

    Steering: electric power assist system is out and power steering is not functioning

    ODI 10960235

  • March 5, 2017 · 85,000 miles

    Steering

    Tl* the contact owns a 2012 ford fusion. While driving 60 mph, the power steering failed without warning and the steering became difficult to operate. The dealer diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

    ODI 10960341

  • March 4, 2017 · 75,000 miles

    Steering

    Power steering failed *while driving* vehicle on a city street in high traffic area. According to ford service, this was partially due to the recalled sensor for power steering (action 15n01). However, there was also physical steering gear binding. There are numerous similar complaints with similar remedy (about $2,000 to replace entirely). The physical issue has not been included in the ford recall (fsa title: epas…

    ODI 10959681

  • March 1, 2017 · 78,000 miles

    Steering

    Shortly after purchasing our 2012 ford fusion & picking up our 9yr old daughter from school one day, i found myself in a scary situation just a few yards from my driveway. With our neighborhood being a turn off of a 4-lane highway, when attempting to make that turn that day, the power steering went out resulting in it being very difficult to manuver the turn landing my daughter & i off the road & in the ditch after…

    ODI 11204074

  • March 1, 2017 · 50,000 miles

    Electronic Stability Control · Steering

    While driving on a highway, the tcs indicator light came on and lost power steering. The following messages also came on - "service power steering now" and "service advancetrac"

    ODI 10959106

  • March 1, 2017 · 73,000 miles

    Steering

    Vehicle was stationary and the electronic power steering failed.

    ODI 10958774