2012 Ford Fusion Steering Problems
- 872
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 872 stored complaint records:
- 31 indicate a crash
- 9 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- power steering · 144 records
- steering wheel · 45 records
- steering assist · 24 records
- service power · 23 records
- indicator illuminated · 22 records
- warning indicator · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 265 |
| 30–60k mi | 221 |
| 100–150k mi | 141 |
| 1–30k mi | 107 |
| 150–400k mi | 47 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 35 mph, the "service advance trac" and "service power steering now" warning messages displayed and the power steering suddenly malfunctioned, which caused the steering wheel to become very difficult to turn. The vehicle was examined by an independent mechanic who diagnosed that the steering computer chip malfunctioned and needed to be replaced. The…
ODI 11052924
Steering
I stopped at the gas station to fill up when i got back in and started my car the power steering was not working. I managed to drive the car home. When taking it to the dealership they told me my car was not covered by the recall on the electronic power steering recall. They stated the recall only covered certain cars manufactured during certain months, mine not being one. I feel that the recall should cover more of…
ODI 11053304
Steering
Power steering went out. I bought the car from a used dealership and was never informed about the recall. When i brought the car into a dealership there informed me to call ford, when i did my car was at 151,000 miles. Ford is refusing to fix the problem. I purchased the car with 101,000 miles on it. Ford is not very good at informing there customers about recalls
ODI 11075558
Electrical System · Steering · Wheels
The power steering assist code keeps coming on on the dash every othee day for well over a year now. When that comes on you can barely steer the fricken thing when it happens. Ive been lucky enough to have it happen while driving slow in town and havent had any accidents luckily. Some very close calls though!
ODI 11047248
Steering
Power steering assist failure on 2012 ford fusion. Power steering assist light is on and there is no power steering. Very dangerous as it gives out while the car is in motion. Ford knows they have a larger problem with 2012 ford fusions (just read the complaints on this site) but have not expanded the recall and leaves these dangerous cars on the road where power steering stops working even while you are driving.…
ODI 11047692
Steering
While driving, the power steering will intermittently stop working, requiring unexpected difficult steering.
ODI 11048171
Electronic Stability Control · Steering
Power steering failed and the car left the highway and both front tires blew out and damage to the wheel and undercarraige was apparent.
Crash reported
ODI 11051606
Electronic Stability Control · Steering · Unknown Or Other
The vehicle was parked in my driveway upon returning from errands. The next morning the power steering assist and the advancetrac system failure lights were on. This has happened before while driving and after parking at my workplace. Usually restarting the vehicle would correct the issue. This time it would not reset and i brought it to the ford dealership where it was purchased. I understand there was a recall on…
ODI 11043803
Steering
Power steering failure! Epas system on 10/27/2017. My daughter was driving car, she stopped for gas, she started car and power steering failed. I see there is a recall on the power steering system but guess what my vin number is not part of the recall! Sounds fishy to me why do i have a epas system failure and my car is not part of recall? I have a case number at ford #13421730. I have the car at the ford dealership…
ODI 11040925
Power Train · Steering · Unknown Or Other
There is a grinding/pooping noise from front of vehicle when turning. The recall 15s18 was reprogrammed along recall 16b38 but the noise has continued and has gotten worse. When driving slow and turning to the left and right in a parking lot it is very noticeable the dealership stated the noise was coming from the steering rack.
ODI 11162830
Steering
The advancetrac and epas (electronic power assist steering) failure warnings have come on. It is actually "service advancetrac" and "service power steering now". This failure occurred while was my wife was driving her 2012 ford fusion. She was making a left turn and the steering went out (steering became very difficult). Apparently, it went into manual mode. There is a recall for this problem however our car was not…
ODI 11071811
Steering
Tl* the contact owns a 2012 ford fusion. After starting the engine, the steering wheel was very difficult to turn and the "steering failure" and "advance track" warning messages displayed. The vehicle was taken to the local dealer (don davis ford in arlington, texas) where it was diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the…
ODI 11033828
Electronic Stability Control · Steering · Unknown Or Other
I was traveling down a main street and i heard a beep and power steering assist fault lite up on my dash as well with service advancetrac came on so i pull off the road and into a parking lot and my wheel all the sudden got stiff. I sat there for a few trying to figure out what was wrong and i turned the car off and let it sit for a few mins and turned it back on hoping it would go away well it didn't, so i got it…
ODI 11033314
Steering
Takata: my power steering has gone out about ocbter of 2017 and i've been to a few mechanics and they have told me that theirs been recalls on this type of vehicle of their power steering going out and to take it to a dealership and that they can fix it for free because it's one of the recalls list online and i've tried calling them and letting know that their has been reports of recalls on the power steering but…
ODI 11081942
Steering
Daughter called me this morning and told me her power steering stopped working. Had the car towed to the repair shop. Looked up the model and it says there was a recall on the vehicle concerning power steering. Just want to find out if the recall is still active.
ODI 11031898
Steering
Tl* the contact owns a 2012 ford fusion. While driving various speeds, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The vehicle was taken to the local dealer (pal meadow ford in charleston, south carolina) where it was diagnosed that the rack and pinion was faulty. The rack and pinion was replaced, but the failure recurred. The rack and pinion was replaced a second…
ODI 11033906
Steering
Tl* the contact owns a 2012 ford fusion. While driving approximately 40 mph, the power steering assist warning indicator illuminated and the steering wheel seized. The contact was able to drive the vehicle home. The vehicle was later taken to palm bay ford ([redacted] se, palm bay, fl 32907, phone number: [redacted]) where it was diagnosed that the power steering assist and the power steering rack needed to be…
ODI 11034054
Steering · Wheels
I will just be driving and i lose my power steering which almost puts me in the ditch. Needs to recall this. Very dangerous and expensive to fix.
ODI 11030082
Steering
I was driving on interstate and power steering stopped working, the power assist fault and service advancetrac message showed on panel. Luckily i did not wreck because that would have been bad. I had the car towed to ford dealership they said car was not covered by recall or warranty, car has 56,000 miles. Ford you should recall for this problem this could cause a wreck with possible fatalities .
ODI 11029877
Steering
Returning from vacation, received "service power steering" message on dash, got car into driveway, turned off. Restarted car and had no power steering! Only 42,000 miles on car. Called ford re problem, was told no recall, $1400 to replace steering rack!!! What if the steering froze while driving???
ODI 11024097
Steering
Tl* the contact owns a 2012 ford fusion. While driving various speeds or while the vehicle was stopped, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to autonation ford sanford ([redacted], sanford, fl 3277[redacted]) where it was diagnosed that the power steering assist module needed replacement. The vehicle was currently at the dealer for repairs. The…
ODI 11022918
Air Bags · Electrical System · Steering
Ford worked on my ford fusion 2012 repaired air conditioner on july 7, 2017, but air went out again on september 6, 2017. Ford dealer refuse to fix the reoccurring problem. In addition, there is a recall on the airbag, but ford refuses to fix the defected air bag. There is a possibility that the air bag may explode causing injury. While driving i can smell a burnt odor was coming from the air bag. Took vehicle to…
ODI 11022239
Steering
Complete loss of steering assist while vehicle was in motion. My daughter was driving on a city street, and was barely able to steer, but luckily she was able to make it home without incident.
ODI 11022060
Steering
There currently is a recall on 2011-2012 ford fusions power steering recall #15s18, that began in july 2015. I have a 2012 ford fusion i bought in september 2015, that apparently is not covered under this recall. But driving home from work the other day, on a highway my power steering suddenly failed as i was driving 55mph, almost causing a major accident with many vehicles. I feel this was a major safety concern,…
ODI 11021801
Steering
My power steering went out in the middle of the highway. I went to a ford certified dealership and had them look into this problem before anything dangerous happened. The following day, after picking my car up from the dealer my power steering went out completely while in the middle of the highway.
ODI 11043602