2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Driving in the city, when steering wheel's power stopped. Indicator warning stated "power steering assist default". I finally was able to pull over to the side of the road. Called aaa and car was towed to my home.
ODI 11207657
Electrical System · Steering
I was driving in a [redacted], my electric power steering hopped off and power steering service now came on. My car hit the curb and landed in someone yard. Very terrifying. I contacted ford and they said they will not replace it. Because i don’t meet the guidelines for the recall. My car is over 150,000 miles. And i will have to pay. I felt like this is not okay i only had this car for 2 months and the owner…
Crash reported · 1 injury
ODI 11208032
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the vehicle was purchased with the steering wheel locked. The vehicle was towed to laird noller ford (935 w 23rd st, lawrence, ks 66045) and the contact was informed that the vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate…
ODI 11230223
Steering
The car was in motion both times the steering locked up and indicator light came on and displayed power steering fault
ODI 11207179
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering indicator illuminated and the power steering malfunctioned when the vehicle was started. Echelon ford (4 s white horse pike, stratford, nj 08084, [redacted]) was scheduled to diagnose the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall. The failure mileage was 60,000.
ODI 11205670
Steering
The power steering issue that was recalled on these cars once before has went out again 100 miles past the 12,000 mile warranty. The warning came up about 3 miles from home after getting home the car was cut off and when we started the next day the power steering was completely out. This was confirmed by long lewis of muscle shoals alabama that it was the exact same issue. They refused to fix the problem with the…
ODI 11234897
Steering
The power steering went out while driving my 2011 ford fusion. I was driving on the street in the subdivision that i live. I could barely get the vehicle home. I could barely turn the corner. I was terrified. I called the dealership the following morning and had the vehicle towed. There is not a recall from ford on this yet.
ODI 11204496
Steering
Turning off the highway onto a small side street power steering went out causing collision with a mailbox and trash cans along with several unsightly scratches, dents, and dings down the side of the car
Crash reported
ODI 11208485
Steering
I have experienced loss of power steering assist several times. Usually happened when backing out of parking area. Yesterday happened while driving. Power steering assist fault alarm shows on dash. I took to ford dealer after first time, they said no faults were in computer, so could not diagnose. It has happened several times since and no trouble codes are registered. This is a very dangerous issue and feel a…
ODI 11202622
Steering
Power steering failure - epas, electronic power assist steering, cannot drive car!!!!!! Some 2011 ford fusions covered by recall. Mine is not. Why?!?!?!?
ODI 11195701
Steering
I had a recall on my car in 2015, i already got the work done in 2014 . Recenty the part defalt again i took it into ford they are saying it's nothing they can do because it's has more the 150,00/ miles on it. When i got the power steering work done the frist time it only had 84000 miles. I have contacted customer service and they are saying it's nothing i can do. I still make payments so i am stuck at this point…
ODI 11196836
Steering
Dash displays "power steering fault". This has happened several times in a 3 week span. This happens after turning on ignition steering wheel cannot be turned during this time. Ignition must be turned off and back on in order to clear display fault and regain power steering capabilities. This has only happened while car is not in motion so far.
ODI 11203092
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at low speeds, the steering wheel seized. The contact pulled over and restarted the vehicle. The power assist advanced trac warning light illuminated. The dealer was not made aware. The independent mechanic diagnosed and repaired the rack and pinion assist box. The failure reoccurred. The vehicle had not been repaired for a second time.…
ODI 11207467
Steering
I have purchased ford fusion and ford failed to honor 2011 ford fusion nhtsa recall on steering, electric power steering, by falsely claiming that some damage was preventing them to replace their faulty steering, yet failed to demonstrate to damage.
ODI 11268960
Steering
Tl* the contact owns a 2011 ford fusion. While driving various speeds, the steering wheel seized and the power steering assist fault indicator illuminated. The vehicle was taken to green ford inc [redacted], located at 3800 w wendover ave, greensboro, nc 27407) where it was determined that there was no recall. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not…
ODI 11202886
Steering
Power sterring default assist light came on and no power sterring..there was a recall a few years ago and it was fixed at crossroad ford in sandford nc..but apparently it wasnt fixed..
ODI 11192722
Steering
Nhtsa campaign #15v340000 happened in my garage.lost all power assist.
ODI 11191178
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 35 mph, the steering wheel became loose and the service auto trac warning indicator illuminated. The contact pulled into a parking lot and turned off the vehicle. When the vehicle was restarted, the steering ability seized completely and "service power steering" appeared on the instrument panel. The vehicle was driven to the contact's residence.…
ODI 11190835
Steering
Tl* the contact owns a 2011 ford fusion. While the contact's daughter was driving 50 mph, the steering wheel began to move on its own. The contact's daughter almost crashed. When the brake pedal was depressed, the steering wheel returned to normal and the power steering default indicator illuminated. The vehicle was towed to levittown ford (3195 hempstead turnpike, levittown, ny 11756), but they refused to service…
ODI 11190565
Steering
Tl* the contact owns a 2011 ford fusion. While driving 30 mph, the vehicle lost power steering ability. The contact was able to pull the vehicle over to the side of the road. The vehicle was towed to levittown ford (3195 hempstead turnpike, levittown, ny 11756, [redacted]) and the contact was informed that since the vehicle was 3,000 miles over the warranty, they would not cover the repair costs. The manufacturer…
ODI 11189953
Steering
While driving down the road at 55 mph the power steering went out and a light came on saying power steering assist fault. Almost caused an accident but was able to gain control of the wheel
ODI 11186307
Steering
The epas on my fusion stopped working while i was driving and i was able to get off the road safely. I a message came up service power steering now and the steering doesn't work. I called with my vin and there's no recall on my car.there is a recall on some models but not all. There's more of the same models that have the same problem. There's only one plant that was included not all.
ODI 11231190
Steering · Unknown Or Other
2011 ford fusion while driving the power steering now and advancetrak warnings came on. Took to shop and was told rack and pinion needs to be replaced. Wanted to charge me $3000; i pick up my car and it's been working but i am afraid after reading everyone else's issues that this is bad.
ODI 11186560
Steering
Tl* the contact owns a 2011 ford fusion. While backing out of the driveway, the 'power steering assist fault" message appeared and the vehicle became very difficult to steer. When the vehicle was turned off and restarted, the vehicle operated normally. The failure occurred at least five times within the past week. The contact also received a recall notification for nhtsa campaign number: 15v340000 (steering). The…
ODI 11184830
Steering
While driving, the power steering went out without any notice.
ODI 11183815