1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 1, 2019 · 128,000 miles

    Steering

    The power steering just went out . I was stopped at a store , when i went to drive off it was very hard to steer

    ODI 11280449

  • August 1, 2019 · 10 miles

    Steering

    Tamara recall i went to start my car this morning 08/01/2019 and my power steering assist light came on and i have no power steering at all tried to drive home made it home but turns were a problem as i was driving home from work.

    ODI 11241153

  • July 30, 2019 · 110,432 miles

    Steering

    On 7/24/19 i went to auffenberg ford in to diagnose a steering issue. When i start my car the steering wheel is locked up, and the dash says "power steering assist fault" the diagnosis from auffenberg was 2 intermittent electrical failures within the steering gearbox. Exactly like recall #15s18 which effects 2011-2012 ford fusion vehicles without a 3.5l engine. My engine is 2.5l for reference. My vin is not included…

    ODI 11242458

  • July 29, 2019 · 240,000 miles

    Electronic Stability Control · Steering

    Driving on the highway when the power assist steering failure message and advance trac service message came on with an alarm. I pulled off the highway and discovered manual only steering and it was very very difficult to turn the wheel to pull into a parking lot and almost crashed. If i had to quickly swerve to avoid anyone i would have crashed. I had this vehicle serviced when i was notified of the 15s18 recall and…

    ODI 11243193

  • July 26, 2019 · 90,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 30 mph, the power steering assist warning indicator illuminated and the power steering ability was lost. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

    ODI 11235156

  • July 24, 2019 · 88,000 miles

    Steering

    POWER STEERING ASSIST

    ODI 11235093

  • July 24, 2019 · 184,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 15 mph, the "power assist fault" message appeared on the instrument panel and the steering wheel seized. The power steering ability seized and the contact had to use excessive strength to turn the vehicle. The vehicle was towed to an independent mechanic and then towed to benson ford (4701 calhoun memorial hwy, easley, sc 29640, [redacted]), but was not…

    ODI 11240547

  • July 13, 2019

    Steering

    For the past 5 months, my power steering fault has been appearing on my dashboard and have been asking around, the repair is really expensive and i am unemployed and have to way to fix it myself. It's stopping me from driving because i literally start a job tomorrow and i am not able to attend due to this issue. Can you guys please report a recall to my ford dealer.

    ODI 11231712

  • July 9, 2019 · 150,056 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 15 mph, the steering wheel seized and was difficult to turn. While making a turn, the power steering indicator illuminated. The vehicle was towed to an independent mechanic who suggested taking the vehicle to a ford dealer. The vehicle was taken to norm reeves auto store ([redacted], cerritos, ca 90703, [redacted]) where the mechanic stated that the vehicle was…

    ODI 11230760

  • July 4, 2019 · 85,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving, the power steering warning indicator illuminated and displayed "service immediately". The contact was able to drive the vehicle home without power steering ability. The vehicle was later taken to porter ford ([redacted], newark, de 19711, [redacted]), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was notified of the…

    ODI 11234730

  • July 2, 2019 · 123,233 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. On various occasions, while driving, the steering wheel seized and the power steering assist warning indicator illuminated. The contact would have to turn the vehicle off and on in order for the steering to return to normal. The vehicle was taken to an independent mechanic to be diagnosed and seven failure codes appeared. Mac haik ford lincoln (4506 n navarro st, victoria, tx…

    ODI 11231071

  • June 28, 2019 · 98,444 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 35 mph and making a turn, the steering wheel seized and failed to turn left or right. The advancetrac and service power steering warning indicators illuminated. The contact called airport ford (8001 burlington pike, florence, ky 41042, [redacted]), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure…

    ODI 11240541

  • June 20, 2019 · 79,000 miles

    Steering

    Leaving work wheel is hard to turn until i get my speed up

    ODI 11231723

  • June 11, 2019 · 121,928 miles

    Steering

    POWER STEERING LOCKS AND CAR REARS TO THE RIGHT

    ODI 11219368

  • June 6, 2019 · 114,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact noticed that the steering wheel became difficult to turn and "power assist failure" was illuminated on the instrument panel. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v340000 (steering). The contact called koch 33 ford (located at [redacted], easton, pa 18045, [redacted]) and notified them of the failure. The vehicle was…

    ODI 11222132

  • June 4, 2019 · 161,595 miles

    Steering

    The first time the power steering went out i was driving in traffic and lost control of the wheel, it completely locked up had to have it towed to the dealership in panama city, fl. The second time my teenage daughter was driving it and the same thing happened complete power steering failure, again had it towed to the dealership and this time had to pay for it to be repaired since the recall was complete on it. The…

    ODI 11217843

  • June 4, 2019 · 144,000 miles

    Steering

    Power steering went out while driving, recieved a fault on the screen saying "power steering assist failure". Sill had steering but was very difficult to control. Put my vin in on this site, and it says my car as no recalls.

    ODI 11217686

  • June 1, 2019 · 120,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was taken to university ford (2532 [redacted], chapel hill, nc) where it was diagnosed that the power steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was…

    ODI 11257917

  • May 31, 2019 · 100,000 miles

    Steering

    As i back up the "power steering assist fault" message pops up, and the power steering goes out.

    ODI 11217068

  • May 28, 2019 · 113,000 miles

    Steering

    My 2011 ford fusion makes a creaking and thumbing sound and also when you go over a bump or turn the wheel not matter if its right or left, when driving.

    ODI 11210238

  • May 22, 2019 · 93,427 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 5 mph, the power steering ability seized without warning. When the contact turned off and restarted the vehicle, it resumed normal operation. The contact that the failure occurred ever since the vehicle was purchased in 2011. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were notified of this failure since an existing…

    ODI 11244985

  • May 21, 2019

    Steering

    Power steering assist repaired under recall startec having intermittent failure which dealer could not duplicate. 5 month later compleye steering failure while drivingresulting in accident. Ford will not address because mileage is 300miles over their customer satisfaction program

    Crash reported

    ODI 11209644

  • May 19, 2019 · 120,000 miles

    Steering

    A power steering warning light came on during driving and the power steering failed while driving. There was no accident that followed, but only because the area was a straight flat road out in the country. I took it to a dealership, they replaced a power steering module under a recall after i paid $200 to replace an electrical wiring harness. Had it out of the shop less than 2 weeks and the light again came on and…

    ODI 11210450

  • May 18, 2019 · 121,000 miles

    Steering

    LOST POWER STEERING....

    ODI 11208495

  • May 17, 2019 · 99,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While the contact's wife was driving 45 mph, the steering wheel became difficult to turn. In addition, the service power steering and service fast track messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 15v340000…

    ODI 11208592