1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 15, 2020 · 71,000 miles

    Steering

    The electronic power steering has completely failed. The safety issue this caused could have been easily catastrophic. Growing up in non-power steering years i know the effort it took to steer, especially when not moving. However, our 2011 ford fusion , since the electronic power steering failed you can hardly turn the wheel at all. I am thankful my wife was not going at interstate speed and trying to exit when this…

    ODI 11309650

  • February 8, 2020 · 159,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated while her nephew was driving at approximate 60 mph, the vehicle lost power steering functionality and drifted to the right of the road with no warning lights illuminated. The contact's nephew was able to power off the vehicle however it took several attempts to restart the vehicle. The vehicle was not taken to a dealer or an independent mechanic for a…

    ODI 11308213

  • February 6, 2020 · 138,000 miles

    Steering

    I started my car up and the warning came on saying power steering assist default.i can not turn the wheel it is very hard to steer.i brought this car used from the ford dealership on 09/24/18.my car was stationary but it could have happen on the highway i am glad it did not at 70 years old i thank god.it is the electric power steering assist in these ford cars and they are dangerous i want my car fixed by ford.

    ODI 11307580

  • February 4, 2020 · 88,000 miles

    Steering

    Last night while driving thru the city, a dashboard light came in indicating there was a problem with my power steering and it became very difficult to steer my car. When i turned the car off and then restarted it, the steering was normal, but a few minutes later, the steering stiffened again and the warning light came back on. Luckily, i got home safely, with a lot of effort. But, thus is a very dangerous…

    ODI 11307173

  • January 23, 2020 · 192,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while his daughter was driving at about 30 mph, the steering assist warning light illuminated. The driver pulled into the parking lot and the vehicle experienced the power steering failure. The contact called the charlie henderson ford, inc. Located at 105 u s 90, waveland, ms 395760 and was informed that the vehicle was over the mileage and therefore…

    ODI 11302201

  • January 16, 2020 · 140,000 miles

    Steering · Unknown Or Other

    Oil, abs, and traction control lights came on. "service advancedtrac" code on dash. No power steering.

    ODI 11300012

  • January 16, 2020 · 115,000 miles

    Steering

    I was drivin when my car started flashing service power steering and sevice power trac. The steering got a little stiffer, when i started the car back after putting gas in the power steering was completely out. There is a recall on them from 2010 to 2015, but i have not recieved anything about it and when i search vin it shows there is no recalls. I dont understand why my fusion is not recalled but does have the…

    ODI 11299975

  • January 15, 2020 · 115,600 miles

    Steering

    While pulling out of a parking spot my power steering failed -with no power assist. I shut the car off briefly and restarted it and the steering was normal. The next stop was30 minutes later and the same thing happened except this time the power steering did not return. Warning messages, "power steering assist fault" and "service advance track" appeared. Looking up recall information, my vehicle's problem exactly…

    ODI 11301690

  • January 3, 2020

    Air Bags · Fuel/Propulsion System · Steering

    There where recalls awhile back. And one it had to do with the fuel system when i did the recall for it a year later i had the same issue took it to ford an they want me to pay over 500 for it when it was a recall the fuel light came on it says check fule inlet. It has disappeared now an the check engine light went away. There was a recall for the power steering. My steering wheel is locking it said that power…

    ODI 11296908

  • December 30, 2019 · 74,960 miles

    Steering

    I was driving on the highway and then a indicator appeared saying 'service power steering now.' i then realized that my steering wheel had become stiff and it had locked up. Luckily i was close to home however, it became very difficult to make turns once i got off of the highway. There is currently no recall on my 2011 ford fusion regarding this matter. This is obviously a safety issue and it needs to be dealt with.

    ODI 11297420

  • December 30, 2019 · 132,432 miles

    Steering

    I was driving into a left turn at a green light and the power steering went out, luckily i was going slow enough to fight with the steering wheel to make the turn. It could have easily been an accident if i was not aware of cars and how they function. That was about a week ago and now today the same thing happened except i was making a right turn and i was not able to stay on my side of the street because of how…

    ODI 11292158

  • December 27, 2019 · 177,000 miles

    Steering

    Two times in the past week my power steering assist fault has popped up on my dashboard and my steering wheel has been locked up. After turning it off and leaving it for a few hours and trying again it's fine like it never happened. But being it is electrical i can not just put fluid in it. This issue concerns me because i do not know if i will be driving down a highway and all of a sudden it will pop up and lock my…

    ODI 11291565

  • December 20, 2019 · 86,579 miles

    Steering

    Power steering assist falt fault notice displayed intermittently at startup normally clearing with 2nd start. This eventually resulted in total failure of the power steering.

    ODI 11308121

  • December 19, 2019 · 2 miles

    Steering

    Getting code "power steering assist fault " on the dash board read out. The steering stops working and can't turn the steering wheel. If i turn off the car and restart the car, the steering starts working again. This happened while the car was moving (driving the car) on a city street.

    ODI 11290273

  • December 13, 2019 · 151,088 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While attempting to turn left from a stopped position, the power steering seized and nearly caused a head on collision. Afterwards, several warning indicators illuminated on the instrument panel. The vehicle was able to be steered to the side of the road and the contact managed to drive home. George coleman ford ([redacted], travelers rest, sc 29690, [redacted]) scheduled a…

    ODI 11289302

  • December 1, 2019 · 125,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that after starting the vehicle the power steering assist fault warning light displayed on the instrument panel and the steering wheel became difficult to turn in either direction. The failure occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer was not notified. The failure mileage was 125,000.

    ODI 11302164

  • November 29, 2019 · 110,000 miles

    Steering

    While i was driving i got a warning message saying that i power steering failure and service advancetrac. My steering wheel was too tight to even a make a turn.

    ODI 11282971

  • November 22, 2019 · 118,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While the contact's wife was driving 55 mph, the steering lost power and the service power steering now indicator illuminated. The vehicle was taken to york ford rentals [redacted], located at 1481 broadway, saugus, ma 01906) where it was diagnosed that the gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and…

    ODI 11282151

  • November 20, 2019 · 186,000 miles

    Gear Box (Other Than Rack And Pinion) · Steering

    Tl* the contact owns a 2011 ford fusion. While driving 25 mph, the steering wheel seized and the service power steering now warning indicator illuminated. The contact stated that extra strength was needed to steer the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. Ron tirapelli ford (4355 w jefferson st, shorewood, il 60431, [redacted]) and rod baker ford…

    ODI 11282346

  • November 15, 2019 · 82,601 miles

    Steering

    When trying to start vehicle, power steering assist failure notification comes on and power steering is disabled. Car must must be turned off and restarted to turn off notification and enable power steering. This has happened on several occasions already. There is a recall on the power steering control module for the 2011 ford fusion but not for my specific vin number. The recall numberis 1518. The date noted in…

    ODI 11280500

  • November 14, 2019 · 30,000 miles

    Steering

    Sporadically upon startup i would get a power steering assist failure warning with car reverting to manual steering. Rebooting the car would clear the fault. Took it back to the dealer i purchased it from, they pulled codes and said they could not find a problem. This happened every few weeks for the next year. Last week the fault reappeared accompanied by warning that advance trac needed servicing and did not clear…

    ODI 11281711

  • November 14, 2019 · 125,000 miles

    Steering

    Driving today and power steering flashed on dash and steering locked up could not turn the wheel either way i see there are a lot of complaints on this issue and recalls don't know what to do. When looked up recall using vin nothing came up but i see all these complaints that are exactly what happen to my car. Very dangerous the steering just locked up. Thank god i wasn't going fast because my children where with me…

    ODI 11280185

  • November 1, 2019

    Steering

    The steering assist error code came on. The recall says for 2011 ford fusion . How do i find out the part # that is faulty. The car has less than 40,000 miles on it. How do they know every part that has been put on that car. It is an issue and they say mine is not on the list????

    ODI 11277794

  • October 30, 2019 · 902,300 miles

    Steering

    Hard to turn the wheel when driving. Didn't start till i was taking a trip.

    ODI 11289362

  • October 29, 2019 · 64,000 miles

    Steering

    2011 ford fusion after starting from cold start the car will not steer. It is stuck in lock position. This has happened at least three times but that powersteering assist failure didnt come until last week. Wheels are straight not not turned extreme left or right and the steering wheel will stick in straight position. Not able to turn steering wheel right or left. This has happened three times that i can recall. I…

    ODI 11277632