1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 2, 2019 · 126,000 miles

    Steering

    In march 2018 i went to get in my car and a warning came across my dash board that said power steering assist fault and then my steering would not move. I got it fixed then. Now almost a year later it's having the same issue but this time it locked up where as last time all i had to do is restart the car and it released.

    ODI 11183652

  • February 28, 2019 · 114,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. When the vehicle was started, the power steering assist fault warning indicator illuminated. The vehicle was not diagnosed or repaired. Tallahassee ford lincoln (located at 243 n magnolia dr, tallahassee, fl 32301, [redacted]) was notified. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was not contacted. The approximate failure…

    ODI 11183407

  • February 22, 2019

    Electronic Stability Control · Steering

    As i was driving down the road (i had my daughter and cousin with me), my wheel started pulling to the left hard. A light comes on saying 'service advance track now'. When i took it to the ford dealership, they told me there is a recall but because my car is over a certain mileage that it's not covered and it'll cost me $2000.00 to fix the problem. I've done some research online and there are lots of others that's…

    ODI 11196141

  • February 16, 2019

    Power Train · Steering · Suspension

    The steering components for my front end frequently break and the transmission has been rough ever since i got my car in 2015

    ODI 11180545

  • February 14, 2019 · 23,700 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering was faulty and the steering wheel was difficult to turn. The vehicle was unable to be driven. A message indicating 'power steering fault' was displayed on the instrument panel. The vehicle was towed to brinson ford (2970 state hwy 31 e, athens, tx 75751, [redacted]) where it was diagnosed that a new power steering system needed to be…

    ODI 11181588

  • February 14, 2019 · 167,000 miles

    Steering

    Power steering assist fualt.. Drove fine and the steering went out while driving during a turn. Almost hit another car.this was a a state highway through town.

    ODI 11180148

  • February 2, 2019 · 120,000 miles

    Lower Arm · Steering

    Tl* the contact owns a 2011 ford fusion. While driving 45 mph, the steering wheel failed to operate intermittently. The contact pulled over and restarted the vehicle. The steering returned to normal and the contact was able to drive home. The contact stated that the vehicle was experiencing the same failure as listed in nhtsa campaign number: 15v340000 (steering). Sunnyvale ford (650 east el camino real, sunnyvale,…

    ODI 11180119

  • February 1, 2019 · 70,000 miles

    Steering

    POWER STEERING STEER GEAR QUIT WORKING

    ODI 11182368

  • February 1, 2019 · 131,850 miles

    Steering

    Dear sirs, my vehicle suddenly showed "power steering assist fault" while i driving on the street. And steering column locked. I immediately slow down and pullover the roadside. After this, steering column can be turned, but very hard and only within a narrow angle. Therefore i go online to check, and found out my ford fusion 2011 should be under "nhtsa safety recall no. 15v340000 - loss of electric power steering…

    ODI 11182229

  • January 21, 2019 · 158,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 30 mph, the power steering assist fault warning indicator illuminated and the steering seized. The vehicle was taken to sunset ford ([redacted], st. Louis, mo 63127, [redacted]) where it was diagnosed that the power steering rack had fractured. The vehicle was repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage…

    ODI 11172537

  • January 20, 2019 · 124,157 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving at an unknown speed, the steering lost power without warning. The vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The dealer was not contacted. The failure mileage was 124,157.

    ODI 11171626

  • January 19, 2019 · 199,516 miles

    Electronic Stability Control · Steering · Vehicle Speed Control

    1)power steering assist fault error message. No power steering. 2)service trac control error message 3)cruise control sticking at a high speed so can't use it.

    ODI 11171069

  • January 16, 2019 · 169,540 miles

    Body · Steering

    On a monday morning a light on my dashboard came on and it said steering power service now, this cause the steering wheel to become stiff and hard to control. While i look all over under the hood to find the steering power fuel reservoir i couldn't find one. On wednesday afternoon as i was driving a sharp corner it was difficult for me to turn the steering wheel and i lost control of the car ending up hitting the…

    Crash reported

    ODI 11171917

  • January 15, 2019 · 75,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering was faulty and the steering wheel seized when turning. The contact had to use more effort than usual to make turns. Also, the power steering warning indicator illuminated. The vehicle was towed to the contact's home. The vehicle was taken to roundtree ford ([redacted], shreveport, la 71105, [redacted]) and they kept the vehicle for a…

    ODI 11170753

  • January 14, 2019 · 65,000 miles

    Steering

    Ford fusion 2011, bought new from the same ford dealer, who serviced it and checked it out when i bought it from friends. Same ford dealer claimed car was 100% but less than 2 months later power steering completely failed. When i started car from stationary, lights said: power steering assist fault and i could not turn the wheel at all. Switched off, restarted seemed fine. I am student, have to make do, do not have…

    ODI 11222573

  • January 9, 2019 · 189,000 miles

    Steering

    I was driving this vehicle on highway turning on curb with 40 mph and promptly my steering lost power got locked i couldn't do nothing i just turned flashes on and braked someone in the back hit me and run away.

    Crash reported

    ODI 11165952

  • January 8, 2019 · 204,000 miles

    Electrical System · Electronic Stability Control · Steering

    My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. She couldn't even turn the steering wheel. If she had been driving with our 2 year old son in the cat they could have been killed. There are many others that i have found with the same problems why had this not been recalled, serious injury or death could occur. Then there would be multiple…

    ODI 11166749

  • January 5, 2019 · 154,000 miles

    Steering

    While driving on the interstate, the steering locked up , i put on my hazard lights and eased my way to the shoulder not causing an accident. It happened again as i was coming home i turned onto my street and before i could line the steering wheel back to it's proper position it locked up again. Knowing that it has an electronic pump i automatically checked the fuse. There was nothing wrong. I had it towed to have…

    ODI 11258289

  • January 4, 2019 · 82,660 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 45 mph, an audible chime was heard and the power steering assist warning indicator illuminated. The vehicle became difficult to maneuver and was taken to an independent mechanic to be diagnosed. The contact was informed that the power steering gear needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The vehicle was not included in…

    ODI 11164790

  • January 3, 2019 · 230,000 miles

    Steering

    Went to work while parking the car in the street the electric power steering fail. I call one dealer told me no appointment for at least 3 weeks i will contact another dealer. I had it checked by an independent mechanic he said that the power electric rack-and-pinion fail. Can't drive the car i was lucky it happened when i was parking and not when i was driving

    ODI 11165478

  • January 2, 2019 · 134,400 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering malfunctioned due to a previous unknown recall repair in 2015. The power steering modulator was reprogrammed, but the power steering gear was not replaced. Recently, the power steering gear failed. Corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, (509) 544- 8000) offered to pay for the power steering gear to be replaced,…

    ODI 11219236

  • January 2, 2019 · 172,000 miles

    Steering

    Some times my power steering doesn't work & goes to manual, went to dealer in 2017 and was told no recalls on my vehicle, now i was told miles went 2 150,000 some miles & mine are over that, this could cause a problem if it happens while driving could cause accident, happened after i started to drive down street

    ODI 11187022

  • January 2, 2019 · 162,000 miles

    Steering

    When starting the car the steering (in stationary position) locks up and power steering failure light comes on. I turn the car off and re start and its fine. The steering wheel has become hard to manuever and makes a noise especially on left turns. Problem is progressively getting worse.there is a current recall for this problem, and my ford dealer refuses to cover the fix because it has over 100,000 miles.

    ODI 11181280

  • January 2, 2019

    Air Bags · Electronic Stability Control · Steering

    My airbag light has been on for a month now and every time i call ford they tell me that my car isn't up for a recall. This is very dangerous and it has affected my horn, or anything else controlling my steering wheel. My power steering has been replaced twice. I need for someone to check into this matter for me please

    ODI 11164449

  • December 31, 2018 · 157,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 25 mph, the power steering seized and the steering wheel could not be turned. Also, "power steering assist" appeared on the instrument panel. The vehicle was taken to lebanon ford (425 miracle mile, lebanon, nh 03766, [redacted]), but no assistance was provided. The vehicle remained at the dealer and had not been diagnosed or repaired. The manufacturer was not…

    ODI 11164594