2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Was pulling into drive way. As soon as straightened out the wheels, steering locked up. I could not turn the wheels none at all. They were locked in the last position they were in before the power steering locked up. It has happened again also. Locked up and cannot budge the steering. Looked on line and have seen where this is happening to a lot of ford fusions. Needs to be looked into. Someone is going to get…
ODI 10608207
Steering
I have owned this car for barely 2 years and all of a sudden i have no steering at all. If it is an extremely cold day it may work ok but other than that it doesn't work at all and is unsafe to drive. I did research and was told it is electric steering and will cost roughly $2000.00 to fix. This car is too new to have that kind of problem. During my search i have found many people are experiencing the exact same…
ODI 10568675
Steering
I was going about 55 mph and lost all steering ability, the service powersteering now light came on and i lost all ability to steer. I almost crashed. Also along with that message another message saying to service advance trac now. The power steering is a total lost. I tried turning the car off and there is nothing. Also about 3000 miles ago the same message with the service advance trac with a message saying…
ODI 10554439
Steering
While driving my 2011 ford fusion i lost all power steering to the vehicle. I couldn't control the steering and immediately turned the vehicle off to see if this resolved it. This happened two other times, and the issue resolved itself after i turned off the vehicle and turned it back on. This last time was a different story. The power steering went completely out, and it has never come back. I was driving to a…
ODI 10652543
Driveshaft · Electrical System · Engine · Fuel System, Gasoline · Latch · Rim · Steering · Suspension · Tires · Wheels
Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and i could not control the direction of the car. I ended up on the left side of the road off the shoulder before i could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also i have…
ODI 10865008
Steering
POWER STEERING FAILURE. *TR
ODI 10553184
Service Brakes · Steering
Traveling at 55mph, when the service power steering now and advance trac light came on,, no power steering,,made it home,, tried it again in the morning still no power steering, had it towed to a ford dealer, who said they cleared the codes and cant duplicate the problem,, the 4 codes stored were p07ae, u0415,, c1277,, c1963,, we live a rural area with no guard rails and between 20 to 150 foot drop offs,, if this…
ODI 10552944
Steering
Purchased the vehicle used apprx 3 months ago. Twice in the 3500 miles we have put on it, the power steering has cut out while driving. After taking it to our local ford dealership, we were told the steering gears need replaced and will cost us almost $1500. None of which is covered under the warranty that came with the vehicle. After contacting ford customer assistance, we have been told that there are "not enough…
ODI 10553761
Steering
I was going approximately 60 mph and the power steering went away. I pulled over and turned off the car and restarted and it was fine. *tr
ODI 10649941
Steering
Sudden loss of power steering. Messages show power steering assist fault and service advancetrac. Advantrac led is lit on console. This is an intermittent problem that started on 10/23/2013 at 69,000 miles until it finally failed completely on 7/14/2014 at 86,700 miles. Between october, 2013 and july, 2014, it could fail at any moment at any speed. There were approximately 30 instances of power steering loss during…
ODI 10632263
Steering
Driving on a surface street at approx 10-15 mph and the power steering goes out. "power steering assist fault" message on dash board. Pulled car over to side and shut off engine. Restarted and issue went away. This happened 5-6 times in the following 9 months. Then on aug 6 (warranty expired), power steering would not work and message would not go away, even after restart. Took it to the dealer and was charged…
ODI 10625847
Steering
I was driving on the interstate and about to exit off of the interstate when my power steering locked up. I was able to pull my steering wheel enough to get off of the interstate and onto the shoulder but could not turn my steering back and forth. I turned my car off and when i turned the car back on i was able to move my steering wheel. I have had this car since it was brand new and i have serviced it on a regular…
ODI 10548290
Steering
While driving at about 45 mph the car chimed and posted a warning on the display. It told me to check the power steering. The power steering was still working so i continued driving. Once i came upon a stop light i turned the vehicle off to try and clear the code. When i turned the vehicle back on it chimed again and then posted a service steering now warning. I proceeded from the traffic light and made a right hand…
ODI 10547661
Rack And Pinion · Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering failed. The vehicle was taken to the dealer where the technician diagnosed that the electric rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000 and the current mileage was 125,000.
ODI 10596760
Steering
Was exiting highway and depressed the brake. Car pulled to the left and power steering went out. Advance trac failure message displayed on indicator panel. Pulled off the road, turned off engine, then restarted the vehicle. All systems started normally. Took vehicle to ford dealer for service on november 1st, 2013. They checked brakes and indicated all was fine. Also indicated no error message was in memory of the…
ODI 10642011
Steering
Tl* the contact owns a 2011 ford fusion. While driving at 35 mph, the steering wheel seized. The vehicle was taken to a dealer who diagnosed that the electronic power steering gears needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
ODI 10713769
Steering
Tl* the contact owns a 2011 ford fusion. While driving in reverse, the power steering failed. As a result, the contact had to use extreme force to turn the steering wheel. The vehicle had to be restarted in order to resume normal operation. The failure occurred several times. The dealer was unable to diagnose the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 25,000.…
ODI 10641651
Steering
When starting my car the power steering assist warning was displayed. When i shut the car back off and restarted it the problem went away. This happened about 3 times in about 3000 miles. About the fourth time this happened, shutting it off did not correct the problem. Service advancetrac was now also displayed. The car has no power steering or advancetrac at this time. The codes that were stored in the computer…
ODI 10549612
Electronic Stability Control · Steering
While driving in town at approximately 35mph on 9/18/13, the following message appeared in the instrument cluster display "service advancetrak" and "power steering assist fault". At that moment, the car did not have power steering. I pulled over and shut off the car and restarted it and the car worked normally for a few blocks then did the same sequence again. As of this morning 9/19/13, the power steering is…
ODI 10544390
Steering
Backing out of my garage, started hearing warning sounds going off, message board scrolled the following: power steering system fault. I was unable to steer my vehicle at all. I had to have the car towed to a car repair shop. After a few days of trying to get the computer to read my car to see what was wrong, the car repair shop had to tow my car over to a ford dealer who was able to tell the mechanic that my entire…
ODI 10547294
Steering
While traveling at a speed of approx 35 mph, the i received a vehicle warning on the dash of "power steering assist fault/service advance trac system". The vehicle became hard to maneuver and appeared to revert back to manual steering. Drove approximately another 2.5 miles and turned car off. Upon restart steering returned to normal. Drove vehicle to dealership and was told possible faulty electrical steering sensor…
ODI 10543106
Steering
Power steering went out on the vehicle on several occasions, both while driving and sitting at a stop. The steering wheel would not be able to turn, thus the vehicle would not turn. "power steering assist failure" warning came on during all occasions. Power steering would come back on after turning the car off, but eventually totally went out. The vehicle had to be towed to a local ford dealership so the electronic…
ODI 10578115
Steering
Going around a curve at about 60 mph, the steering suddenly went out. A chime sounded and the advancetrac service light came on. I was able to get to my destination within 7-8 minutes. I turned off the car and let it sit for about 20 minutes. I then restarted the car and drove home without any incident.
ODI 10567220
Steering
The steering suddenly went out as i was in the middle of a curving driving about 58-60 mph. A chime sounded and the advancetrac service light came on. I was able to get to my destination within 7-8 minutes. I turned off the car and let it sit for about 20 minutes. I then restarted the car and drove home without any incident. *tr
ODI 10546142
Steering
Leaving work on my way home it was fine. I proceeded to get onto the express way, as i went to change lanes the steering got really hard to turn after 10 miles down the road the power steering assist light came on. I pulled to the side of the road to check any fuses but were all good. I then tried to figure out how to reset it. I tried a few but the one that work for me was turning the car off then turn the key to…
ODI 10542190