1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 2, 2013

    Electronic Stability Control · Steering

    Driving approx 25 mph and power steering shut down without warning. I narrowly missed hitting another car. Pulled car over (with great difficulty). An error message appeared "power steering assist fault" and "service advance trac." i turned car off for a minute and restarted. Message was gone and car seemed to drive ok. I was one minute away from a major arterial street (50 mph limit) and could have been killed if…

    ODI 10538477

  • August 27, 2013 · 42,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 25 mph, the trac control and power steering warning indicators illuminated followed by a complete loss of the power steering. The steering wheel became extremely difficult to maneuver. The vehicle was taken to an authorized dealer, who informed the contact that the failure was contributed to the electronic steering gear. The…

    ODI 10537542

  • August 26, 2013 · 53,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while attempting to start the vehicle, the power steering warning light illuminated as the steering wheel failed and tightened. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 53,000.

    ODI 10538570

  • August 22, 2013 · 50,000 miles

    Steering

    I was turning when my steering locked up and steering failure light lit on my dash. I lost control of my steering and could have crashed. *tr

    ODI 10554156

  • August 17, 2013 · 29,990 miles

    Steering

    Vehicle's power steering failed when shifting vehicle into reverse. "power assist" and "advancetrac" notifications appeared on dash. Fluid normal and no visual defects. Turned off and restarted vehicle, and power steering returned. Internet searches revealed this to be a common problem with no certain solution. *tr

    ODI 10535875

  • August 16, 2013 · 51,000 miles

    Electronic Stability Control · Steering

    While driving down the freeway at 70mph on a straight section of road the power steering assist fault and advance trac fault appeared on the dash and the steering wheel became very stiff (difficult to turn). This has happened a total of 4 times, once about a month ago, and twice on the 16th. 3 were on the freeway and the fourth upon starting the car later on the 16th. Every time it was reset by turning the car off…

    ODI 10536371

  • August 12, 2013 · 22,000 miles

    Steering

    Accelerating modestly from 4 way stop, the power steering just went out. There was a beeping noise and the dash read "power steering assist fault, service advancetrac". Could be very dangerous on any sort of turn. Very difficult to steer vehicle at that point. *tr

    ODI 10535028

  • August 10, 2013 · 40,000 miles

    Steering

    After several intermittent losses of power steering when driving the car the past year the power steering gear assembly failed on 8/12/14. Cost to repair: $1987.73. It's a dangerous situation when you lose power steering while driving-especially for women or elderly people. I can't let my wife drive my car anymore in good conscience. *tr

    ODI 10622660

  • August 10, 2013 · 90,500 miles

    Steering

    I was driving about 40 mph when the service advance trac alarm came on. It said service power steering. When i came to a stop and turned off the vehicle, my fusion had no power steering whatsoever and i could not even turn the wheel. So i had it towed to the nearest ford dealership. They first replaced the steering gear assembly which three days later it went out again! I took it back to the dealer where they said…

    ODI 10538446

  • August 8, 2013 · 46,000 miles

    Steering

    Bought the car on aug 06,2013. While driving home at 60 mph on expressway rpm went from 2 to 6 at 60. Did not want to go over. Suddenly the vehicle stalled on the middle lane. No other vehicles coming. The next day returned to dealership. They said it was not their prob anymore. They had added a extended warranty and said to take it to ford dealership. Took it they said it was the throttle body. Changed it. The next…

    ODI 10566858

  • August 8, 2013 · 45,000 miles

    Electronic Stability Control · Steering

    I was driving on the expressway early this morning traveling at ~70 miles an hour. Without warning the power steering ceased to work and i got a warning that there was a power assist fault and to service advanctrac. If i would have been taking a curve at that exact moment the results could have been catastrophic. After making it off the expressway i was able to turn the car off and then back on and all was fine and…

    ODI 10534199

  • August 7, 2013 · 58,224 miles

    Steering

    On three separate occasions within the last two weeks, (two while pulling out of my driveway, and once while leaving work), my steering has "locked" on me. The code that appeared on the dash was power steering assist fault. Not being too sure of what this was about we took it to the dealer who told us it was the rack and pinion that had gone out. The dealer then stated in order to fix it the rocker arms as well as…

    ODI 10537022

  • August 4, 2013 · 46,000 miles

    Electronic Stability Control · Steering

    Power steering failure makes the car steering control to be very hard. I tried many ways (turn off the car, disconnect battery) but did not work. *tr

    ODI 10533512

  • August 2, 2013 · 45,500 miles

    Electrical System · Steering

    Dash board reports power steering assist fault. Difficulty steering. Drive to parking place. Turn car off. Two hours later return to car. Turn on car and the power steering is ok. Second fault at 46045 miles. Car was parked. Turn car on. Power steering assist fault. Turn car off. Turn car on. Power steering ok. *tr

    ODI 10534739

  • August 2, 2013 · 29,350 miles

    Steering

    Twice in the last 3 weeks while driving and making a turn my power steering failed without warning. I had to pull over and restart the car and power steering returned to normal. *tr

    ODI 10533891

  • August 2, 2013 · 38,000 miles

    Steering

    I was driving and the car was running fine with no warning of any problems. I went through a toll booth, accelerated and all of the sudden the steering wheel locked up and became very difficult to turn the wheel. The power steering assist failure warning came on in the message center. If this were to occur on a corner there would be no way to save it. It is very dangerous and have no other way of getting around. Now…

    ODI 10533309

  • August 1, 2013 · 65,500 miles

    Electrical System · Steering

    After having my car for 3 months or so i had the first incident with the power steering failing on my car while driving with a warning message that stated "power steering assist fault, service advancetrac" i was able to pull over turn the vehicle off and back on and the problem would be corrected, the last event with.with this same problem did not clear the message, i have read a number of blogs with peep owning…

    ODI 10625860

  • July 30, 2013 · 48,532 miles

    Steering

    Power steering stopped working and the dashboard displayed that the power steering fault assembly malfunctioned and the advance track light came on. Vehicle was unresponsive and difficult to maneuver.

    ODI 10536632

  • July 26, 2013 · 25,100 miles

    Steering

    I was going around a curve at 25 mph when suddenly the steering wheel jerked in my hand and then became almost impossible to turn. A warning display came on that read "power steering assist failure, service advancetrac." i managed to get the car to the side of the road and then turn it off. I restarted the engine and the warning message was cleared and the steering worked fine the rest of the trip. I called the…

    ODI 10532065

  • July 25, 2013 · 38,000 miles

    Steering

    While driving the car the power steering stopped working, turned the car off and restarted and then it worked again. This has happened about 15-20 times since the first incident. Since the error message went away when the car was restarted, a diagnostic would not find the problem. 4 days ago we were backing out of the driveway and it happened again with the error message - power steering assist default- this time…

    ODI 10716026

  • July 24, 2013 · 21,856 miles

    Electrical System · Steering · Unknown Or Other

    Driving at city speeds and the power steering completely fails. Turn the vehicle off and then on again and it fixes the problem. Drive some more and a few days later, it happens again. A few days later, it completely goes. Take the car to the local ford dealer and am charged $1832.35 for a new rack and pinion. Ladies and gentlemen, a rack and pinion won't fix itself if you turn the car on and off. I did some…

    ODI 10608930

  • July 23, 2013 · 63,300 miles

    Steering

    The steering of the vehicle went out and locked while driving. This is a fairly new vehicle and i see some trending of complaints and similar descriptions of the failure. Extremely dangerous. Very thankful i was not on the highway. Was advised by ford that rack and pinion needed replacement and they could not diagnose cause. $2000 repair. Not covered, outside warranty period of 36k miles. Seems to be more of a…

    ODI 10531651

  • July 23, 2013 · 36,000 miles

    Steering

    I turned the car on while parked in my driveway and the screen flashed "power steering assist fault." i wasn't able to turn the steering wheel at all. This happened once before recently and the problem ceased when i restarted the car. However, after this current incident the steering wheel will not turn, even with force. If this had happened while i was driving, i would have no control of the car and would have most…

    ODI 10526341

  • July 18, 2013 · 52,600 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while traveling approximately 25 mph, the vehicle became difficult to steer and the power steering warning light illuminated. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 52,600.

    ODI 10541850

  • July 18, 2013 · 56,000 miles

    Steering

    My wife was pulling into the parking lot where she works and the power steering quit. On the readout it said power steering assist fault and service advance trac. Also the advance trac light came on. With difficulty she finished parking the car and called me. She then shut the car off and went in to work. I drove to where she parked and checked under the hood for the power steering. Could not find it so looked in…

    ODI 10533125