2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 10 mph, the power steering intermittently failed without warning. The failure was recurring and the vehicle would become increasingly difficult to control. The vehicle was taken to a dealer. The technician diagnosed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made…
ODI 10596603
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while traveling various speeds, the power steering and stabilitrac warning lights illuminated and the vehicle became difficult to steer. The vehicle was taken to the dealer where it was found the power steering pump and rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was…
ODI 10583577
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 40 mph, there was a loss of power steering and the warning indicators were illuminated. The contact was able to maneuver the vehicle to the side of the road where the vehicle stalled. The contact was able to restart the vehicle. The problem has recurred several times. The vehicle was taken to a dealer. The vehicle was not diagnosed or…
ODI 10633134
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 5 mph, the steering wheel became difficult to turn without warning. The vehicle was taken to a private mechanic where it was diagnosed that the power steering rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,717. Updated…
ODI 10651026
Steering
I was on my way to work my son was driving me when the power steering service light came on within 10 minutes after it came on my steering wheel locked had no power steering at all if i had been driving or my daughter we would of not been able to handle the car. I bought my fusion just 2 years ago and i have no issues with it until now and i get the first warning light and then no power steering. I have seen other…
ODI 10579483
Steering
My power steering went out around march 27, 2014. I got it fixed on april 31, 2014 and may 1, 2014. Then about thirty days later it went out again so now i have to pay once again to get it fixed. There are multiple complaints online about the ford fusions years 2006 to 2013 with the same problem. This is a very unsafe car to drive in this condition. *tr
ODI 10595318
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while traveling various speeds, the vehicle became difficult to steer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was 40,000.
ODI 10575347
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 25 mph, the steering wheel became difficult to turn. The dealer was contacted who advised the contact to merged to the side of the road and turn off and restart it. The failure recurred and was towed to the dealer. The technician diagnosed that the steering column and a torque sensor were defective and needed to be replaced. The vehicle…
ODI 10598766
Steering
Power steering has gone out at least 5 times since march at different rates of speed. We have been fortunate that no one has been hurt. Asked the ford dealership about a recall but was told there was not one even thought this is a widespread problem with 2010 to 2012 models. *tr
ODI 10661110
Steering
While driving the warning message "service power steering now" appeared at which time the electric power steering went out making the car almost inoperable. After stopping and restarting the car, the steering wheel could not be turned at all. Apparently this is a "known issue" with 2010-2012 ford fusions and it is an extremely hazardous "known issue." it is going to cost us $2,200 to repair plus the expense of…
ODI 10568032
Steering
This should be fords responsibility to fix i've read where there have been a lot more people with this problem costing 2000 dollars and i think this is a safety issue. And if i wreck i'm suing!!!! *tr
ODI 10566683
Body · Steering
We were driving an the steering wheel locked nd wr lost control of ca and hit a pole. My husband not an injury on his leg and inner thigh and some of us openwound from glasswa. *tr
Crash reported · 2 injuries
ODI 10577036
Steering
Was turning into a shopping center parking lot and the power steering failed. Vehicle was extremely difficult to maneuver. Put car in park, turned off engine and restarted. Warning lights at the time of incident indicated power steering system failure. Incident occurred again on next day while driving the vehicle on the highway. *tr
ODI 10565406
Power Train · Steering
This has happened on numerous occasions but on this particular date i was driving with my two kids and as i was turning with traffic the power steering went out, it was all of a sudden and all the cars were going my same speed. I lost control of the vehicle and side swiped a car and also was rear ended because i stopped since i had no idea what was going on with my power steering. I will never again buy a ford…
ODI 10619478
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 45 mph, the power steering warning light illuminated. In addition, the rack and pinion and control bars became inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the control bars and the module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem.…
ODI 10564871
Power Train · Steering
I turned my car on, and went to reverse. The car started beeping, and a light came on. I continued to drive thinking it was because i didn't have traction in the gravel lot i was in. I didn't have any power steering and the brakes weren't working as well as normal. When i turned off the car and let it sit for a half hour, it started up and was working just fine. The warning my car gave me was to service the advanced…
ODI 10561941
Steering
I was driving at 35 mph when suddenly the car couldn't stay going in an straight line, the power steering still worked. I turned off the engine and when started again a warning message appeared in the dashboard saying "service advancetrac" and "service power steering now." at that time i lost the power steering i it was really hard to turn. I took the car to the dealership and they told me that the power steering…
ODI 10560832
Steering
5 incidents in total dating back to january 2014. Description of first 4 incidents (all similar): *driving 25 - 35 mph down residential street *without warning the "power steering assist fault" dash light comes on - power steering shuts off *pulled over. Turned off car. Turned car on. Power steering restored. On one of the instances it shut off again 30 minutes later but turning car on/off worked again. *this has…
ODI 10606463
Steering
Ran into the store left car running when i came out the traction light was on and an error code stating service advancetrac soon and service power steering soon was on. I drove less than a mile home at low speed and the power steering was seeming to get a bit tight. About an hour later i went back to the car started it up and the error code said service power steering now and i had complete loss of power steering.…
ODI 10558517
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel seized without warning. The failure was experienced several times. The vehicle was taken to the dealer however, the dealer stated that there was nothing wrong with the vehicle. The vin was not available. The failure mileage was 22,000 and current mileage was 94,189.
ODI 10583252
Steering
I was driving down the road at about 35 mph ironically headed to an auto store when the warning light came on. The warning said "service advancetrac" and "service power steering now." i had my wife and kids with me at the time, and it could have been very dangerous if there was an accident. Luckily i was driving at the time because the wheel was so hard to turn that my wife would not have been able to turn it. I…
ODI 10558404
Steering
Tl* the contact owns a 2011 ford fusion. The contact was driving 20 mph when the power steering warning light illuminated simultaneously as the power steering failed. The vehicle was not taken to a dealer or independent mechanic for inspection. The vehicle has not been repaired. The manufacturer was made aware of the incident. The approximate failure mileage was 68,000.
ODI 10557675
Electronic Stability Control · Steering
Lost power steering. Took it to the ford dealer the next day. Was told the rack & pinion needed to be replaced. Was told not covered under warranty and the dealer wanted to charge me $1136 for the part and $450 to install. Had the error code erased and was able to drive it for about a week before losing power steering again. Found the part at a local auto parts store for $476 and if i return the defective part i get…
ODI 10558660
Steering
I was turning and suddenly the steering became very stiff and hard to turn. The message on the dash is showing "service the power steering now". *tr
ODI 10555396
Steering
My wife was driving and lost power steering advance trac warning and service power steering now went on. She went into on coming traffic luckily no accident. Took it to ford dealer est cost was 2800 dollars for new rack for steering. Was told the internals were damaged. Not happy and i wasn't sure that was the problem. Argued with them and told them they were wrong and refused repair but was still charged a…
ODI 10556897