2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 55 mph, the service power steering light illuminated and it was very difficult to steer the vehicle. The vehicle was not diagnosed or repaired. The vin was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
ODI 10621014
Electrical System · Steering
Sudden loss of power steering while stopped in traffic..resolved on restart...3rd such incident over the last several months...other incidents of power steering loss have occurred while at freeway speeds and also while waiting at stop lights...resolves on restart...restarts at less than 30 seconds after the failures will not set trouble codes, so that diagnosis is not possible... *js
ODI 10598258
Steering
While driving home from work on a 35 mph roadway my power steering quit. The power steering was no longer available. I had to utilize two hands and aggressively turn the steering wheel inorder to turn. I had an extremely difficult time turning the steering wheel and making a turn. Left car on side of roadway until a tow truck took it away. *tr
ODI 10604893
Steering
About a month ago the power steering went out completely and hasn't come back. It is difficult to drive and steer. Afraid to drive it for fear of crashing if anything else goes wrong while on the highway. I received the "customer satisfaction program" recall for the throttle body - which did not fix the steering problem. In addition to this site, if you google this issue you can find numerous complaints for the same…
ODI 10607700
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 40 mph, the power steering failed and the power steering fault warning indicator illuminated on the instrument panel. The contact experienced difficulty turning the steering wheel. The failure recurred multiple times. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The approximate…
ODI 10619548
Steering
The first incident was at work around the beginning of june 2014, i turned on the car to leave and the "power steering assist fault" message came up and i had no power steering. I turned the car off and then back on again and everything worked. I mentioned it to the dealer and i was told not to worry about it. It happened about 5 more times over the next two months while at home and work. It would happen when i…
ODI 10621560
Steering
Started my car steering wheel was very stiff no power steering turned car off and back on power steering worked. June 20, 5 times this happened while driving steering just went out. Got off road restarted car had power steering. Today july 8 power steering went out would not reset when turning car off and on have no power steering at all now. *js
ODI 10609066
Electrical System · Steering
Power steering assist faults out. Have to turn the car off and turn back on. Very dangerous. Has happened 3 times now. *tr
ODI 10595317
Electrical System · Electronic Stability Control · Steering
While driving along the highway my gauges on the instrument panel went out momentarily, and then came back on with the message "service advancetrac." i didn't think much about it because it went away when i turned my car off and back on. A couple weeks later (starting june 16th) the instrument panel kept going out every time i drove the vehicle, and multiple messages came up in the message center about getting my…
ODI 10605646
Steering
While driving at about 57 mph with cruise control on, the dash showed the following text (approx.) "power steering assist failure" / "service advancetrac" and the steering wheel was very difficult to turn. I pulled off the road approximately 1000ft ahead and shut off the car. Upon restarting the car, the steering seemed to be working fine but my trust in the vehicle's safety just dropped huge. *tr
ODI 10594382
Electrical System · Electronic Stability Control · Steering
The power steering is not working.the vehicle is hard to make turns. I only had this car almost 3 years and i purchased it used. The power steering is gone and i have seen a lot of complaints about this model with power steering problems. I know there should be some kind of recall on this vehicle. I can not afford to have this fixed. I am hoping that you all will check into this. It is unsafe. I am considering the…
ODI 10670363
Electrical System · Electronic Stability Control · Steering
While driving to work all of a sudden my advance trac light went on and there was no steering at all. All the lights went dead and i had to stop in the middle of the street. I tried to get the car to the side of the road before stopping but wasn't able to maneuver it, it was too hard to steer. After stopping short i finally was able to force the steering wheel to turn and moved to the side of the road. I read the…
ODI 10648141
Electrical System · Steering
Pulled out of a parking lot onto a main street when vehicle lost all power. It was dark and the car is black and i feared someone would hit me since the hazard flashers were now inoperative. Vehicle had to be pushed onto a side road. A similar incident occurred in july 2013 but the vehicle was in the garage at the time so it wasn't a safety issue. At that time the dealer installed a new battery since the original…
ODI 10592914
Steering
Driving vehicle through a parking garage and the power steering went out. No power steering assist available. A prompt came up on dashboard starting "power steering assist failure." *tr
ODI 10595967
Steering
While driving the car lost its power steering. The power steering assist fault warning appeared on the dashboard. The car was shutoff and restarted and the power steering had become functioning again. Later, while driving the car again it lost power steering and the power steering assist fault came on as well as the service advancetrac warning. The car is dangerous to operate - this should simply not happen while…
ODI 10599066
Steering
Was driving in an area of stop lights and low speed, service power steering came on as well as service advancetrac. Did not know at the time what it meant, parked car and came back, had no steering. Had the vehicle towed to closest ford dealership and was estimated at $2000 repair, had it towed to my personal mechanic who has serviced my car since i purchased it. He fixed the part for significantly less and with a…
ODI 10595761
Steering
The first time my daughter and i was backing out driveway power steering warning came on . I could not steer my car .i live on a very busy street my neighbor came out and pushed us back in my driveway. Now barely a year later it has gone out again this time in was driving on 31 w bypass and barely made it off road. *tr
ODI 10717226
Steering
Power steering failure. Driving at 35mph when service power steering now warning came on. Turned the car off, when turned back on, car had no power steering. Took car to dealer and was told that it needed a new power steering rack and repairs to cost 1500+ dollars. *tr
ODI 10587133
Steering
Our power steering when out as we were driving our daughter to school. Very unsafe and we had warranty that magically didn't cover our power steering. We were told at the dealer that our tires made the rack fall out of place, but when we visited a few other mechanics, they said that was unheard of and that it was a giant glitch. Please don't do a recall on just the floormats...obviously there is a huge flaw in the…
ODI 10596293
Electrical System · Steering
I started the car up and a warning read power steering assist fault. Restarted the car and no progressive . A little over two weeks later, i started the car and it then read service advancetrac in addition to previous warning. *tr
ODI 10593136
Steering
I took my car in for a recall (15s18) and all they did was reset my sensor. The code my car threw was not in a list of codes that would warrant a gear replacement. The problem is that i have had the power steering fail at least 6 times in the last year and i do not feel that they were taking that seriously. They basically stated at the dealership that if i wanted it fixed i would have to pay for it. I called the…
ODI 10744842
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated while starting the ignition there was a loss of power steering without warning. After turning the vehicle off and restarting it the vehicle would function normally but the failure recurred four times. The most recent failure occurred when the power steering failed to again upon starting the vehicle. The vehicle had not been diagnosed or repaired. The…
ODI 10598612
Electronic Stability Control · Steering
I was driving at 35 mph, and slowing down to about 25 mph to make a right hand turn to enter a merge lane, and my fusion's message center flashed "service advancetrac" and "service power steering now" messages, followed by the audible chimes. I noticed a failure of the power steering system, and it required great strength and effort to get the vehicle to turn right to enter the merge lane, almost took me into the…
ODI 10587044
Electronic Stability Control · Steering
Driving in rain approximately 40 mph on two lane blacktop highway chiming started then error codes, "service advancetrac" & "service power steering now" warnings displayed on dash. Steering became extremely hard to maneuver continued to drive the vehicle approximately 10 more minutes. I then turned the vehicle off and let the vehicle sit for an hour. I never pulled key from ignition. I restarted the vehicle,…
ODI 10584760
Steering
Not sure of the exact date of the first time this happened but i put in the correct month, however the same problem has happened again just friday feb. 13, 2015 less than a year from the first time it happened. While driving down the road the power steering on the car just went out without warning, this time there was ice on the road and i had my 8yr old child on the car. I did not have to pay due to the car still…
ODI 10689873