1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 7, 2014 · 31,500 miles

    Steering

    After starting the vehicle and attempting to pull out of a parking lot, the steering became very difficult. The car had to be pulled into a separate parking lot and restarted. After restarting, the steering returned to normal. In the following days, when the car was started, sometimes the steering would be very stiff and a warning would display on the instrument panel. In some cases, turning the car off and back on…

    ODI 10641935

  • July 7, 2014 · 40,000 miles

    Steering

    When starting, console displayed "power assist steering failure". Power steering would not work. Required turning car off and on again (sometimes multiple cycles) to get the power steering working. Ford dealer read code c200d (steering gear internal failure), which required a new power steering rack. Ford did pay half of the bill, but my half was still high at $863. I was told this failure would not occur during…

    ODI 10641925

  • July 7, 2014 · 27,450 miles

    Steering · Unknown Or Other

    Power steering suddenly went out while traveling at 34-35 mph. Car dash provided a power steering failure notice and a service advanced track notice. Called dealership and am waiting on call back from my service adviser. Was in a straight away, thankfully not turning. *js

    ODI 10608771

  • July 6, 2014

    Steering

    I, was coming home from vacation in ohio with daughter and my two grandchildren, i am truly thankful that i made it home when coming into the driveway the steering system when out and and had to turn very hard to get in the driving way, this happen one before last year and when i took it in they could not find anything wrong. I, read the manual and let the car cool off and this is the next day and it is still saying…

    ODI 10608592

  • July 5, 2014 · 36,650 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that there was a sudden loss of power steering as the power steering warning light illuminated. The vehicle was towed to the dealer, who diagnosed that the power steering gear needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,650. Updated 8/28/14*cn the consumer stated the vehicle was repaired.…

    ODI 10609318

  • July 4, 2014

    Steering

    The steering system stopped in april 2014. I turned car off then back on no more problems so i thought it to be a glitch. Finally july 4, 2014 power assist defaulted again for good. I purchased the car august 22, 2013 from stateline auto group. They're not a ford dealer so they refuse to do anything stating i need to fix my car problem. It is an estimated $2100.00 repair. There needs to be a recall for this problem…

    ODI 10640767

  • July 3, 2014 · 27,542 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that after starting the vehicle, the power steering failed. The power steering assist illuminated on the instrument panel. There was a chime that sounded throughout the vehicle. The vehicle was pulled over and was turned off. The vehicle was restarted thirty minutes later. The vehicles steering wheel would not move. The vehicle was towed to the dealership.…

    ODI 10615912

  • July 1, 2014 · 40,000 miles

    Electrical System · Steering

    Power steering failed numerous times, the latest of which was today. Usually it happens when just departing the driveway, but it once happened while moving on a street - it's scary. I understand the power steering is electrical. I had to replace the battery a couple months ago and i thought that might have taken care of the problem, but it has recurred within the last couple of weeks. I bought the car used and…

    ODI 10652469

  • July 1, 2014 · 70,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at no particular speed, the vehicle lost power steering and the power steering light illuminated. The failure occurred on several occasions. The vehicle was taken to the dealer who stated that a new power steering rack was needed to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The…

    ODI 10628676

  • July 1, 2014 · 84,000 miles

    Power Train · Steering

    My power steering in my vehicle has been going out while i drive. (very scary) it has happened approximately 4-5 times. I read the manual and it said if "assist failure" comes on, turn off the engine and let it sit for 10 seconds, then turn vehicle on to reset. The first 4-5 times it did reset after doing so. This very last time, the vehicle no longer was resetting. It remains in my driveway because the "assist…

    ODI 10618298

  • July 1, 2014

    Steering

    As i was driving my 2011 ford fusion to work this morning, the steering wheel started shaking for the last 15 minutes of the drive. I parked and went into work. When i started the car up after work, i had no power steering. I purchased some power steering fluid, but could not find where to put it in. Took the car to the ford dealership in sarasota and they said it was a rack and pinion failure and that part is under…

    ODI 10607917

  • June 27, 2014

    Steering

    Between june 1st and june 15, 2014, i began having problems with my battery not starting my car. After removing the cables and cleaning them, the car seemed fine for a few days then it went out. I replaced the battery and the car worked fine. A few days later, the power steering quit working. I learned at that time that my car is not equipped with hydraulic power steering after researching online, i also learned…

    ODI 10713817

  • June 26, 2014 · 52,266 miles

    Steering

    First time it happened i was driving through a parking lot to the exit and my car's steering suddenly became very tight - i could not steer it, the warning chimes turned on, and a warning statement appeared on my dashboard regarding my power steering. I stopped the car. Turned it off and then turned it on and it returned to normal. Second time i was backing out of a parking spot and the same thing happened the steer…

    ODI 10617831

  • June 25, 2014 · 78,000 miles

    Electrical System · Seat Heater/Cooler · Steering

    Tl* the contact owns a 2011 ford fusion. While driving at low speeds, the steering wheel seized and the battery warning indicator illuminated. The failure recurred numerous times. The contact stated that the heated seats failed without warning. The vehicle was taken to a dealer numerous times where the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately…

    ODI 10822216

  • June 25, 2014 · 84,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at various speeds, the power steering assist fault warning indicator illuminated on the instrument panel and the power steering failed. The vehicle resumed normal operation after it was restarted. The vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was…

    ODI 10610937

  • June 25, 2014 · 72,400 miles

    Steering

    I was entering a highway during rush hour and going about 10 mph and the power steering assist fault light came on. Since i was stuck in traffic i was forced to enter the highway for about 1/2 mile with no control over my steering. I exited the highway, turned off the car for about 10 min and restarted. The light went off and power steering returned. From reading other posts, this sound like i'm not the only one…

    ODI 10606142

  • June 24, 2014 · 16,825 miles

    Steering

    Driving along. Complete loss of power steering. The dashboard tells me "service advance track." i turned the car on and off and the normal steering resumes. This has been going on for a few weeks. Now, power steering is completely shot. *tr

    ODI 10606104

  • June 24, 2014 · 96,000 miles

    Service Brakes · Steering · Vehicle Speed Control

    Steering feels very loose. When i hit the brakes my car steering feels very loose. *tr

    ODI 10605607

  • June 23, 2014 · 53,067 miles

    Steering

    Driving down the road (curvy) heard warning chime and electrical power steering assist failure showed up on dash read out. Very hard to steer. Turned engine off and it reset. Happened 3 times. Took car to dealer they replaced gear assy. Not covered by warranty cost $1454.24. *tr

    ODI 10643533

  • June 22, 2014 · 31,352 miles

    Steering

    Started my car and noticed error message on dash: power steering assist fault. I tried to turn the wheel and, sure enough, i had no power steering. After a few moments of confusion i turned the car off and then started it back up. The error was gone and my power steering had returned. I borrowed my girlfriend?s car and did not drive mine because i was going to be getting on the interstate. I took the car to the…

    ODI 10609757

  • June 22, 2014 · 62,000 miles

    Steering

    I was driving on the freeway with my 5 yr old son in the car and suddenly out of nowhere my power steering just stopped working and said service power steering now, i've never in my life had a power steering issue this soon on any car and i know for has recalls on other models for power steering so i'm wondering if it's related. *tr

    ODI 10605395

  • June 20, 2014 · 40,500 miles

    Steering

    Bought car, used 2 weeks ago. Driving straight at approximately 30 mph and the power steering assist warning light came on. The car was very difficult to steer. Had to slow way down and turn car with both hands tugging on the steering wheel and bring it into a parking lot. Turned motor off and waited a minute or so as instructed in the manual. Started car again and the power steering worked. The same thing happened…

    ODI 10605026

  • June 17, 2014 · 66,000 miles

    Steering

    The car was diagnosed as needing a new rack and pinion. Car makes loud noises when turning, stopping, and hitting small bumps. Possibility of power steering failure which can lead to crash. *tr

    ODI 10604472

  • June 16, 2014 · 71,872 miles

    Electronic Stability Control · Steering

    When i first started my car, i notice the chimes going off letting me know it was an error or warning. I noticed in the dash it read power steering assist fault. I noticed the steering wheel was very hard to turn. I immediately turned off the car and restarted and the message went away. The very next morning the exact same thing happened. So four days later it happened only to find out me restarting would not make…

    ODI 10605173

  • June 15, 2014 · 24,000 miles

    Steering

    I bought a used 2011 ford fusion sel and 58 days later the power steering went out as i was backing out of the driveway. It currently has 24,000 miles on it and is in excellent condition. I was lucky that i was close to home and my wife wasn't driving it because i had to muscle it back onto the driveway, as the steering was very stiff. I took it to the dealer and they want to replace a part ( i'll find out tomorrow…

    ODI 10606067